Goals + Planning = Success! Are you ready to build a successful year for your salon, spa or clinic?
2024 is here, meaning now is the time to reflect on your business and create a plan for the upcoming year.
Here are some tips on how to get started, and how Kitomba can help achieve your goals!
The holiday season is here and we wanted to let you know our support hours during the 2023-2024 holiday period.
If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas isn’t always easy. It’s the busiest time of the year, which can mean delighting your clients can fall by the wayside.
However, with some effective teamwork and a few great ideas, you can create an exceptional experience for every client that steps into your salon, spa or clinic this Christmas!
Continue reading…
Providing a great client experience in the lead up to Christmas isn’t always easy. Here are 11 quick and easy tips to help you create an exceptional experience for your clients!
We interviewed the CEO of REACH.ai, Patrick Blickman, to get answers to all your burning questions about the marketing integration that uses artifical intelligence to send the right message at the right time. He explains how it works, the feedback its had from its users, and why REACH.ai chose Kitomba to partner with. Keep reading or watch the video below to learn more.
Use Kitomba with REACH.ai to enhance your salon, spa, or clinic. Recover potential lost revenue from cancellations and gaps in appointments, save your team’s time on client communication, all while maintaining your appointment book control.
Thanks to AI, REACH.ai scans your schedule for openings, identifies suitable clients from your database, and sends them invites through your Kitomba Online Booking.
Intrigued? Here are five reasons to try Kitomba’s new REACH.ai integration.
Whether or not you should take deposits for appointments made at your salon, spa or clinic is often a hot topic in the hair and beauty industry. However, there are a number of reasons you should think about collecting deposits for appointments, and here are the four most important!
Continue reading…
The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon software has to offer to reduce this stress.
Now I know, you know, that Christmas will happen this year whether you’re ready or not, so you might as well be ready!
Make some time to gather your thoughts, put together some ideas and sketch out a plan for your Christmas marketing. Think about timing, budget, staff, products and promotions. It may all seem very daunting at this stage, however planning now will not only save you time and hassle later, but will also boost your business profits this coming Christmas and New Year.
As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit!
While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute.
