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The ultimate guide to preparing your salon for success in 2024

19 Dec 2023 by Kamrin Hira

Goals + Planning = Success!  Are you ready to build a successful year for your salon, spa or clinic?

2024 is here, meaning now is the time to reflect on your business and create a plan for the upcoming year.

Here are some tips on how to get started, and how Kitomba can help achieve your goals!

Continue reading…

Mentoring your team for success

30 Jul 2013 by Kitomba

Brenda Perham, Bamboo Consulting

Being a small to medium sized business owner means there are always lots of plates to spin. Just when you have one area of your business whizzing around another starts to wobble and so your focus moves to that plate before it topples!
In saying that, just like a dinner set some plates are bigger and more useful than others, likewise in business you have key drivers and behaviours that will strengthen your culture and future proof your business. As a business mentor I believe that one of the “big plates” is a weekly mentoring program with your team.

Before you implement weekly mentoring into your business you need to have a few tools in place… Continue reading…

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Identify your Star Clients today – We’ve just switched it on!

20 Aug 2012 by Kitomba

Do you know who your top clients are? How often they see you? What services they purchase? Now you can quickly see your clients in a different light and gain an immediate impression on how to increase their value. The power of Star Clients lies in its ability to give you the information you need about your clients, when you need it – when your client is with you. And it’s in pictures, so your team will naturally
‘get it’. Continue reading…