The Kitomba Blog
Welcome to our blog! This is where we share our latest product updates, tips and tricks for running a salon and stories from our amazing customers.
How to introduce a deposit policy your clients will respect
If the idea of asking clients for a deposit makes you a little nervous, you're not alone. Many salon and spa owners worry it will come across as distrustful, or worse, drive clients away. But here's the reality: a well-communicated deposit policy is a sign of a...
New features
How to get paid ‘beep’ing fast: Pay by link
Taking a deposit for a phone booking has always been a bit awkward. Asking for a card number over the phone feels uncomfortable, and skipping the deposit means leaving your revenue unprotected. Payment links solve that. Send a text or email with a link so your clients...
All categories
Client experience
How to introduce a deposit policy your clients will respect
If the idea of asking clients for a deposit makes you a little nervous, you're not alone. Many salon and spa owners worry it will come across as distrustful, or worse, drive clients away. But here's the reality: a well-communicated deposit policy is a sign of a...
Salon management
How to introduce a deposit policy your clients will respect
If the idea of asking clients for a deposit makes you a little nervous, you're not alone. Many salon and spa owners worry it will come across as distrustful, or worse, drive clients away. But here's the reality: a well-communicated deposit policy is a sign of a...
Reporting and analytics
End-of-day shouldn’t take an hour: how integrated payments save your team time
Your team gives everything during the day. The last thing they should be doing at 7pm is hunting for a discrepancy between the terminal and the booking system. And yet for many salons, that's exactly what happens. End-of-day becomes a kind of archaeology – digging...
Marketing tips and tricks
How to stop losing money to no-shows (without the awkward conversation)
You've blocked out two hours. You've prepared. And then...nothing. A no-show doesn't just cost you the service revenue. It costs you the appointment you could have given someone else, the product you had ready, and a portion of your day you can't get back. The good...
Stock and inventory management
6 reasons retail should be part of your salon business
Here are six reasons retail take it seriously 1. It grows your revenue without adding hours Every product recommendation is an opportunity to increase your income without booking another appointment. Retail is one of the most efficient ways to improve your profit...