The Latest
Tips for hiring staff and negotiating pay at your salon
Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...
Success secrets: 12 questions with Claudette Lewington, Meiko Salon, Gisborne
Claudette Lewington is the owner and director of Meiko, a thriving hair salon in Gisborne with a close-knit team of nine staff. Having been in business for over 14 years, we asked Claudette about her journey, her tips for salon success, and what fills up her cup...
Success story: Clarke and Co, Melbourne
Located in the heart of Keilor East, Melbourne, Clarke and Co. began as a small salon with a clear vision: to serve busy women in business. Salon director and owner, Joyce Clarke Henry, saw the need for a one-stop destination where clients could not only get their...
Success story: LaSorella Salon
LaSorella is a standout salon on the sunny Gold Coast which is best known for its expertise in blonde balayage, dimensional brunettes and colours that offer longevity. We sat down with owner Samara Scott-Hunter, who is also the principal mentor at Salon Rising, to...
How Oscar Oscar Salons have eliminated no-shows
No-shows and last-minute cancellations cause the average salon to miss out on the equivalent of a senior stylist’s salary each year. Not only is this inconvenient for your team, but it significantly impacts your bottom line. However, for Oscar Oscar Salons, no-shows...
How to support your salon team’s mental health
As a salon owner, fostering a healthy and supportive environment for your team is crucial not only for their well-being but also for the overall success of your business. Mental health is an area that often goes overlooked, yet it plays a pivotal role in the...
The secret to effective salon team management
In the fast-paced and ever-evolving world of salons and spas, investing in salon team development is essential for improving staff skills, creating a more positive work environment, and enhancing customer service. By providing your salon team with the right tools,...
11 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...
10 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...
Business tips
Tips for hiring staff and negotiating pay at your salon
Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...
11 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...
What does success in business look like to you?
Success in business isn’t a one-size-fits-all formula. But are you chasing your version of success, or someone else’s? If you’re striving for an idea of success that doesn’t align with your values, you’ll always feel out of sync. This is a question every business...
16 finance terms every salon, spa, or clinic owner should know
The business world is full of jargon and financial terms you’re expected to understand. To help you navigate these terms, we’ve put together a quick reference guide of some of the key financial terms you may encounter as a salon, spa, or clinic business owner.Click on...
Feature releases
Loyalty in Kitomba 1
Keep your clients coming back with Kitomba’s enhanced loyalty feature. Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1...
New feature: Concessions in Kitomba 1
More seamless transactions are available across any device! You can now sell, redeem, and refund concessions directly in Kitomba 1’s Point-of-Sale, making it easier than ever to manage prepaid services. With Concessions in Kitomba 1, you can: Easily see available...
New reporting functionality: Yearly Sales Target
We’ve added another powerful business insight to Kitomba 1 to help keep your business ahead of the curve! You can now set a yearly sales target and track your progress effortlessly over the year with our enhanced reporting functionality in the Business Summary...
New feature: Cash Drawer Reconciliation in Kitomba 1
End-of-day cash-up is getting a whole lot easier! You’ll soon be able to effortlessly handle your closing tasks from anywhere, on any device with the new Cash Drawer Reconciliation in Kitomba 1. Whether you're in the salon or checking in remotely, this new...