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The Latest

Top tips to increase your salon’s client revisit rate

Top tips to increase your salon’s client revisit rate

Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...

Salon and spa targets: how to make them work for you

Salon and spa targets: how to make them work for you

Salon and spa targets get a bad rap. There, I said it. Salon and spa owners love to whinge about how targets don’t work, how they’re too much effort to manage and how their teams balk at the mere mention of them. I’m here to tell you it’s not the targets that are at...

Success story: The Rumours Are True

Success story: The Rumours Are True

The Rumours Are True is a beloved  salon located in Victoria, Australia, renowned for delivering an unforgettable client experience and exceptional dimensional colour work. We had the pleasure of sitting down with owner Loz Main to discover how she’s built a salon...

Tips for hiring staff and negotiating pay at your salon

Tips for hiring staff and negotiating pay at your salon

Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...

Business tips

The importance of creating a healthy, happy salon workplace

The importance of creating a healthy, happy salon workplace

We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days...

Top tips to increase your salon’s client revisit rate

Top tips to increase your salon’s client revisit rate

Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...

Tips for hiring staff and negotiating pay at your salon

Tips for hiring staff and negotiating pay at your salon

Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...

11 ways to reduce no-shows in your salon, spa or clinic

11 ways to reduce no-shows in your salon, spa or clinic

Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...

Feature releases

Loyalty in Kitomba 1 

Loyalty in Kitomba 1 

Keep your clients coming back with Kitomba’s enhanced loyalty feature.   Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1...

New feature: Concessions in Kitomba 1 

New feature: Concessions in Kitomba 1 

More seamless transactions are available across any device! You can now sell, redeem, and refund concessions directly in Kitomba 1’s Point-of-Sale, making it easier than ever to manage prepaid services. With Concessions in Kitomba 1, you can:  Easily see available...

New reporting functionality: Yearly Sales Target 

New reporting functionality: Yearly Sales Target 

We’ve added another powerful business insight to Kitomba 1 to help keep your business ahead of the curve!  You can now set a yearly sales target and track your progress effortlessly over the year with our enhanced reporting functionality in the Business Summary...

New feature: Cash Drawer Reconciliation in Kitomba 1 

New feature: Cash Drawer Reconciliation in Kitomba 1 

End-of-day cash-up just got a whole lot easier! Effortlessly handle your closing tasks from anywhere, on any device with the new Cash Drawer Reconciliation in Kitomba 1. Whether you’re in the salon or checking in remotely, this new functionality gives you the freedom...