The Latest
How to achieve sustainable growth for your salon or spa
Achieving sustainable growth for your salon, spa, or clinic requires a strategic approach that encompasses every aspect of your business. In this blog, we dive into strategies to propel your salon, spa, or clinic to new heights. It begins with embracing an external...
Success story: The Rumours Are True
The Rumours Are True is a beloved salon located in Victoria, Australia, renowned for delivering an unforgettable client experience and exceptional dimensional colour work. We had the pleasure of sitting down with owner Loz Main to discover how she’s built a salon...
Success Secrets: 10 Questions with Jennifer Morgan, Managing Director of Morgan and Morgan
Meet Jennifer Morgan, the force behind Morgan and Morgan The Hair Collective in Auckland, New Zealand. With 40 years of experience in the salon industry, Jennifer has become a respected leader and renowned figure in New Zealand’s hairdressing industry. As the New...
Success secrets: 12 questions with Claudette Lewington, Meiko Salon, Gisborne
Claudette Lewington is the owner and director of Meiko, a thriving hair salon in Gisborne with a close-knit team of nine staff. Having been in business for over 14 years, we asked Claudette about her journey, her tips for salon success, and what fills up her cup...
Success story: Clarke and Co, Melbourne
Located in the heart of Keilor East, Melbourne, Clarke and Co. began as a small salon with a clear vision: to serve busy women in business. Salon director and owner, Joyce Clarke Henry, saw the need for a one-stop destination where clients could not only get their...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments. Formalising your consultation process using forms can help you and your clients...
Why does your salon or spa need a loyalty program?
As a salon owner, you're always looking for ways to attract new clients, keep your books full, and increase revenue without burning out. One of the smartest strategies to achieve this is by introducing a loyalty program for your hair or beauty salon. A well-designed...
How to get on top of your numbers this End of Financial Year
The end of the financial year doesn’t need to be a time of stress and uncertainty. Instead, you can use it as a great opportunity to evaluate your prices and audit your salon, setting yourself up for the new financial year. We spoke with Samara Scott-Hunter, principal...
How to prepare for the end of the financial year with Kitomba
The end of the financial year comes around at the same time every year, and yet each time it can seem like a surprise. The good news is if you’ve been using Kitomba it’s easy to get much of the information you need to keep your accountant and the tax man happy. This...
Business tips
How to achieve sustainable growth for your salon or spa
Achieving sustainable growth for your salon, spa, or clinic requires a strategic approach that encompasses every aspect of your business. In this blog, we dive into strategies to propel your salon, spa, or clinic to new heights. It begins with embracing an external...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments. Formalising your consultation process using forms can help you and your clients...
How to use challenges to motivate your team
Coming up with ways to keep your team motivated throughout the year can be hard. However, one great way to keep your team inspired and striving for success is through monthly challenges. We spoke to Trish Ross, founder of First Class Services and owner of two...
5 skills every salon manager should have
Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas...
Feature releases
New: Increased SMS character limit
Clearer, more personalised client messages just got easier with our increased character limit for SMS in Kitomba 1. You can now increase the number of characters in your appointment reminders and campaign marketing messages, so that you can include all the important...
Loyalty in Kitomba 1
Keep your clients coming back with Kitomba’s enhanced loyalty feature. Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1...
New feature: Concessions in Kitomba 1
More seamless transactions are available across any device! You can now sell, redeem, and refund concessions directly in Kitomba 1’s Point-of-Sale, making it easier than ever to manage prepaid services. With Concessions in Kitomba 1, you can: Easily see available...
New reporting functionality: Yearly Sales Target
We’ve added another powerful business insight to Kitomba 1 to help keep your business ahead of the curve! You can now set a yearly sales target and track your progress effortlessly over the year with our enhanced reporting functionality in the Business Summary...