The Latest
5 tips for creating business goals for your salon
Setting goals for your business is one of the best ways to drive your salon’s success, but without clear and actionable objectives, it’s easy to drift through the year without making much progress. Whether you’re aiming to increase your salon or spa’s revenue, improve...
4 tools that highly successful salons, spas and clinics use
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats to ensure their business thrives. From attracting new clients to keeping the existing ones happy, salon management requires creativity, organization, and strategic...
2024 holiday support hours and Kitomba Pay funding schedule
The holiday season is here, and we wanted to let you know our Support hours and Kitomba Pay funding schedule during the 2024-2025 holiday period. Holiday support hours Monday 23 December – Wednesday 1 January Our support team will be available for emergencies...
10 festive ways to wow your clients this Christmas
If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas isn’t always easy. It’s the busiest time of the year, which can mean delighting your clients can fall by the wayside. However, with some effective teamwork and a few great...
Maximise your salon’s profits with these 4 tips from Tracey Hughes
As a small business owner, particularly in the competitive world of hairdressing, profitability is not just a goal; it’s a necessity for survival and growth. To ensure that your salon thrives, it's essential to understand the ins and outs of managing your business...
Meet Tracey Hughes, Kitomba’s new international ambassador
Kitomba Salon and Spa Software is delighted to announce the appointment of Tracey Hughes as our new international ambassador! With this partnership, we aim to empower salon owners to achieve greater success in business through sharing educational and inspirational...
Free 10-Day Sales Challenge to boost your salon’s revenue
Are you up for a challenge? We’ve partnered with Patricia Ross, salon owner, sales expert and wealth empowerment coach from First Class Services to provide a free 10-day sales challenge for salons on Monday 30 January 2023 to kick-off the new year by increasing your...
Business Tips
4 tools that highly successful salons, spas and clinics use
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats to ensure their business thrives. From attracting new clients to keeping the existing ones happy, salon management requires creativity, organization, and strategic...
How to let your clients know about your waitlist (3 tips)
The benefits of using a waitlist in the hair and beauty industry, especially around the busy times of the year are endless – it helps you stay fully booked, maximises your time, helps manage your demand and also negates the stress of last minute appointment...
Dealing with last minute cancellations and no-shows
Running a successful salon business has its fair share of challenges. One frequently recurring issue that is incredibly frustrating for salon owners is dealing with last-minute appointment cancellations and no-shows by clients. These unforeseen disruptions can have...
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to...
Feature Releases
Our website has had a makeover! Here’s a quick tour
We’ve given our website a much-needed glow-up! Since there have been changes to where to find things, we thought we’d give you the grand tour so you can easily find what you’re looking for.
New feature: Refunds in Kitomba 1
More Kitomba 1 Point-of-Sale functionality is here. You can now process refunds for any services or products using any device. Sometimes things don’t go as planned; a product or service might no longer be required or may not have met client expectations. Processing...
New feature: Stocktake in Kitomba 1
Stocktake in Kitomba 1 is here! Keeping on top of your stock is speedy and seamless thanks to our new Kitomba 1 Stocktake feature, enabling you to use your phone or tablet for paperless (and pain-free) inventory management. With Stocktake in Kitomba 1, you can: Adjust...
New feature: Sell Vouchers in Kitomba 1
Your Kitomba 1 Point-of-Sale functionality is growing! While you can already redeem vouchers in Kitomba 1 you can now sell vouchers too. Sell and redeem all vouchers from anywhere on any device—making it easy for your team to take every opportunity to encourage repeat...