The Latest
The importance of creating a healthy, happy salon workplace
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days...
Success Secrets: 10 Questions with Jennifer Morgan, Managing Director of Morgan and Morgan
Meet Jennifer Morgan, the force behind Morgan and Morgan The Hair Collective in Auckland, New Zealand. With 40 years of experience in the salon industry, Jennifer has become a respected leader and renowned figure in New Zealand’s hairdressing industry. As the New...
Success secrets: 12 questions with Claudette Lewington, Meiko Salon, Gisborne
Claudette Lewington is the owner and director of Meiko, a thriving hair salon in Gisborne with a close-knit team of nine staff. Having been in business for over 14 years, we asked Claudette about her journey, her tips for salon success, and what fills up her cup...
Success story: Clarke and Co, Melbourne
Located in the heart of Keilor East, Melbourne, Clarke and Co. began as a small salon with a clear vision: to serve busy women in business. Salon director and owner, Joyce Clarke Henry, saw the need for a one-stop destination where clients could not only get their...
Success story: LaSorella Salon
LaSorella is a standout salon on the sunny Gold Coast which is best known for its expertise in blonde balayage, dimensional brunettes and colours that offer longevity. We sat down with owner Samara Scott-Hunter, who is also the principal mentor at Salon Rising, to...
Top tips to increase your salon’s client revisit rate
Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...
Salon and spa targets: how to make them work for you
Salon and spa targets get a bad rap. There, I said it. Salon and spa owners love to whinge about how targets don’t work, how they’re too much effort to manage and how their teams balk at the mere mention of them. I’m here to tell you it’s not the targets that are at...
Success story: The Rumours Are True
The Rumours Are True is a beloved salon located in Victoria, Australia, renowned for delivering an unforgettable client experience and exceptional dimensional colour work. We had the pleasure of sitting down with owner Loz Main to discover how she’s built a salon...
Tips for hiring staff and negotiating pay at your salon
Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...
Business tips
The importance of creating a healthy, happy salon workplace
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days...
Top tips to increase your salon’s client revisit rate
Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...
Tips for hiring staff and negotiating pay at your salon
Do you know what you should be taking into consideration when you‘re looking at hiring and implementing pay structures at your salon? We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and salon coach at First Class Services, where she...
11 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...
Feature releases
Loyalty in Kitomba 1
Keep your clients coming back with Kitomba’s enhanced loyalty feature. Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1...
New feature: Concessions in Kitomba 1
More seamless transactions are available across any device! You can now sell, redeem, and refund concessions directly in Kitomba 1’s Point-of-Sale, making it easier than ever to manage prepaid services. With Concessions in Kitomba 1, you can: Easily see available...
New reporting functionality: Yearly Sales Target
We’ve added another powerful business insight to Kitomba 1 to help keep your business ahead of the curve! You can now set a yearly sales target and track your progress effortlessly over the year with our enhanced reporting functionality in the Business Summary...
New feature: Cash Drawer Reconciliation in Kitomba 1
End-of-day cash-up just got a whole lot easier! Effortlessly handle your closing tasks from anywhere, on any device with the new Cash Drawer Reconciliation in Kitomba 1. Whether you’re in the salon or checking in remotely, this new functionality gives you the freedom...