The Kitomba Blog
Welcome to our blog! This is where we share our latest product updates, tips and tricks for running a salon and stories from our amazing customers.
6 reasons retail should be part of your salon business
Here are six reasons retail take it seriously 1. It grows your revenue without adding hours Every product recommendation is an opportunity to increase your income without booking another appointment. Retail is one of the most efficient ways to improve your profit...
New features
How to hire and retain great salon staff
Your salon's success depends entirely on the quality of your team. Exceptional stylists, therapists, and support staff create the experiences that keep clients returning and referring friends. Conversely, poor hiring decisions or high turnover can devastate your...
All categories
Client experience
The modern salon checkout: what your clients actually expect when they pay
Your clients book on their phone. They follow you on Instagram. They pay for their coffee with a watch tap on the way to their appointment. By the time they're sitting in your chair, they've already formed an impression of your salon. The checkout is the last thing...
Salon management
How to save time in the salon
Running a salon involves juggling countless moving parts, appointments, inventory, staff schedules, client communications, financial tracking, and more. Many salon owners find themselves trapped in the operational weeds, spending more time on administrative tasks than...
Reporting and analytics
End-of-day shouldn’t take an hour: how integrated payments save your team time
Your team gives everything during the day. The last thing they should be doing at 7pm is hunting for a discrepancy between the terminal and the booking system. And yet for many salons, that's exactly what happens. End-of-day becomes a kind of archaeology – digging...
Marketing tips and tricks
How to stop losing money to no-shows (without the awkward conversation)
You've blocked out two hours. You've prepared. And then...nothing. A no-show doesn't just cost you the service revenue. It costs you the appointment you could have given someone else, the product you had ready, and a portion of your day you can't get back. The good...
Stock and inventory management
6 reasons retail should be part of your salon business
Here are six reasons retail take it seriously 1. It grows your revenue without adding hours Every product recommendation is an opportunity to increase your income without booking another appointment. Retail is one of the most efficient ways to improve your profit...