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The Latest

Why your salon or spa needs a loyalty program

Why your salon or spa needs a loyalty program

In a competitive industry, retaining clients is just as important, if not more so, than attracting new ones. One of the most effective ways to boost client retention, increase revenue, and deepen customer loyalty is through a well-designed loyalty program. But it's...

5 skills every salon manager should have

5 skills every salon manager should have

Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas...

How to foster teamwork and drive growth in your salon or spa

How to foster teamwork and drive growth in your salon or spa

Building a successful salon or spa business takes more than just hard work it requires a dedicated and motivated team. As a salon owner or manager, one of your biggest challenges is getting your team to fully buy into your vision for the business. But when your team...

The importance of creating a healthy, happy salon workplace

The importance of creating a healthy, happy salon workplace

We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days...

Top tips to increase your salon’s client revisit rate

Top tips to increase your salon’s client revisit rate

Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...

Business tips

5 skills every salon manager should have

5 skills every salon manager should have

Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas...

11 ways to reduce no-shows in your salon, spa or clinic

11 ways to reduce no-shows in your salon, spa or clinic

Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons, spas and clinics and can stand in the way of your success. So what can you do to prevent no-shows in your business? Here are 11 things you can start doing today to reduce...

What does success in business look like to you?

What does success in business look like to you?

Success in business isn’t a one-size-fits-all formula. But are you chasing your version of success, or someone else’s? If you’re striving for an idea of success that doesn’t align with your values, you’ll always feel out of sync. This is a question every business...

16 finance terms every salon, spa, or clinic owner should know

16 finance terms every salon, spa, or clinic owner should know

The business world is full of jargon and financial terms you’re expected to understand. To help you navigate these terms, we’ve put together a quick reference guide of some of the key financial terms you may encounter as a salon, spa, or clinic business owner.Click on...

Feature releases

Loyalty in Kitomba 1 

Loyalty in Kitomba 1 

Keep your clients coming back with Kitomba’s enhanced loyalty feature.   Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1...

New feature: Cash Drawer Reconciliation in Kitomba 1 

New feature: Cash Drawer Reconciliation in Kitomba 1 

End-of-day cash-up just got a whole lot easier! Effortlessly handle your closing tasks from anywhere, on any device with the new Cash Drawer Reconciliation in Kitomba 1. Whether you’re in the salon or checking in remotely, this new functionality gives you the freedom...

New feature: Choose your Online Booking staff order

New feature: Choose your Online Booking staff order

Choose how your staff members appear in your Online Booking site with four new ordering options. The way your team is presented online can influence who your clients chose to book an appointment with. With the Kitomba 1 Online Booking Staff Order feature, you can...