Kitomba blog

We know how important your clients are to the success of your salon, spa or clinic. You focus on providing them with the best service. You focus on remembering the details like their favourite hot drink and that they’re excited for their holiday next week. But there’s another way you can focus on your clients which will grow your business – by looking at the numbers.

Read on to discover the client metrics that can make a massive difference to the growth of your salon, spa, or clinic, and how to improve them.

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Now I know, you know, that Christmas will happen this year whether you’re ready or not, so you might as well be ready!

Make some time to gather your thoughts, put together some ideas and sketch out a plan for your Christmas marketing. Think about timing, budget, staff, products and promotions. It may all seem very daunting at this stage, however planning now will not only save you time and hassle later, but will also boost your business profits this coming Christmas and New Year.

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Salon pricing – it’s timely and relevant because increased costs make it a very real issue for most small business owners at the moment. The inflated costs of supplies and other overheads make price increases a necessary part of doing business. 

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Managing a salon, spa or clinic is hard work. Not only do you have so many different hats to wear, you often need to wear them all at the same time!  

There’s only a limited number of hours in the day, so it’s important to be able to manage your time as efficiently as possible.

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Salon pricing can be a complex and imposing issue for many owners and managers. Not only having to navigate the difficulty of increasing prices to combat increased costs, but also how to know when you should be reviewing your pricing, and how to ensure your base rate is right to start with! 

So we sat down with an expert to talk more on the topic of salon pricing – Nadia Howard, Owner of Bedlam Hair Design and Bliss Day Spa, and also the General Manager of Akobe Hair Design Salons.

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Every year the Christmas season races towards us at a quicker rate. For many businesses in the hair and beauty industry it’s also the busiest time of the year. Is your salon ready?

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“Price increases are topical for the wrong reasons” – Paul Carbis dives right into it in our most recent with chat with him. Heading up Carbis Business Management, Paul is an acclaimed salon business coach, a regularly practising skin therapist, and along with years of experience managing his own salon, his understanding of how the hair and beauty industry operates is well regarded.

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The benefits of using a waitlist in the hair and beauty industry, especially around the busy times of the year are endless – it helps you stay fully booked, maximises your time, helps manage your demand and also negates the stress of last minute appointment cancellations. 

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In this article I ask you to take a long hard look at your position as a salon owner, and to ask, “Is it really worth it?” if you are not making the money you thought you would.
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