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New Inbox in Kitomba 1 for managing client messages

12 Jan 2024 by Kitomba

We’ve released an Inbox in Kitomba 1 so you can efficiently manage all your client text messages, appointment reminders and replies, as well as respond to clients and update appointment statuses from anywhere, at any time, using any device.

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New feature: Staff Timetables and Business Leave in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released new Staff Timetables and Business Leave features in Kitomba 1 to make it easy to manage staff rosters, planned and unplanned leave, and any last-minute changes to your staff timetables from anywhere, at any time, using any device.

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New feature: Manage Rooms and Equipment in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released Rooms and Equipment in Kitomba 1 so you can easily create, and manage, your room and equipment availability from anywhere, at any time, using any device.

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New feature: Edit and delete invoices in Kitomba 1

30 Oct 2023 by Kitomba

To help you manage your invoices more efficiently, we’ve added the ability to edit and delete invoices in Kitomba 1 for selected users, and we’ve made it easier to invoice packages.

If you’re a Diamond or Platinum customer with admin-level user permissions, when selecting an invoice through the Sales tab or Appointment Book in Kitomba 1 you will have the additional options to edit or delete the invoice. 

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New Online Booking feature: Required follow-on services

24 Oct 2023 by Kitomba

If you’re a Diamond customer with Kitomba Online Booking, you can now add required follow-on services that clients must choose to complete their booking.

This feature is useful if your clients often forget to book finishing services, such as booking a full head of foils without a toner, cut or blow dry afterward.

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Get more 5-star reviews online with Reputation AI

16 Oct 2023 by Kitomba

Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.

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Use AI to fill your appointment book with Kitomba’s REACH.ai integration

11 Sep 2023 by Kitomba

You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand. 

Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book. 

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Integrating Kitomba Online Booking with Google Analytics 4

9 Jun 2023 by Kitomba

Kitomba has integrated with Google Analytics 4. If you’ve never heard of it before, Google Analytics allows you to gain invaluable insights into the performance of your marketing campaigns and overall success of having an Online Booking site. You can easily track how many times people have visited your online booking site (known as page views) and how many people ended up booking an appointment (known as conversions) for your Kitomba Online Booking site. 

If you’re still unsure if this is something you should be using, read on to learn how Google Analytics 4 can help your salon, spa or clinic, and how to get started.

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Kitomba Pay: The smart way to take online payments

15 May 2023 by Kitomba

Kitomba Pay is our new online payment solution that’s designed to save you time, money, and provide a seamless payment experience for you and your clients.

Available to Diamond customers, Kitomba Pay integrates seamlessly with Kitomba Online Booking so you can take deposits for online bookings and sell vouchers online, with funds automatically paid into your nominated bank account the next business day.

Plus, you’ll have complete transparency over your online transactions with your Kitomba Pay merchant portal, accessible from anywhere using any device.

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New Business Summary Variance report in Kitomba 1 for comparing date ranges

24 Jan 2023 by Kitomba

We’ve released the new Business Summary Variance report in Kitomba 1 so you can easily compare time periods for your key performance indicators (KPIs) from anywhere, on any device, eliminating the need to run multiple reports.

This report is available to Platinum and Diamond customers and is designed to give you a clear picture of your business’s performance over time in one handy report. Not only will this save you time, but it will help you to make informed decisions about your business to improve your efficiency and boost your revenue! 

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