Coming up with ways to keep your team motivated throughout the year can be hard. However, one...
5 skills every salon manager should have
Managing a team can be difficult, particularly as we often don’t receive any formal training on...
The importance of creating a healthy, happy salon workplace
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our...
Top tips to increase your salon’s client revisit rate
Are you looking for ways to increase the number of clients visiting your salon? You can try to...
11 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons,...
What does success in business look like to you?
Success in business isn’t a one-size-fits-all formula. But are you chasing your version of...
16 finance terms every salon, spa, or clinic owner should know
The business world is full of jargon and financial terms you’re expected to understand. To help...
7 ways to upsell retail and services in your salon, spa or clinic
Upselling retail and services is a great way to increase your salon, spa or clinic’s average...
5 small changes that can have a big impact on your salon’s finances
Money can be tough to manage at the best of times, let alone when you’re trying to run your own...
The how-to guide for increasing prices in your salon
Let’s talk price increases. A controversial and almost taboo topic, raising prices in your salon,...
Setting SMART goals for a successful salon
In the competitive world of the beauty industry, running a successful salon requires more than...
The key to salon success: Setting the right KPIs for growth
Understanding your business’s numbers is more important than ever. As a salon or spa owner, using...
Google Business Profile tips for salons, spas and clinics
Are you making the most of your Google Business Profile to attract new clients to your salon, spa...
Comparing your business to competitors (why and how)
Should you compare your business to your competitors? As an owner of a salon, spa or clinic, it’s...
How beauty salons and spas are using AI to fill their appointment books
Artificial intelligence (A.I.) is a real buzz word at the moment, and for good reason. This shiny...
Future-proof your salon: the impact of forecasting and cancellation policies
How do you future-proof your salon? With last-minute cancellations and no-shows affecting revenue,...
Why every salon should pass on the cost of acceptance for EFTPOS transactions
Wondering whether to pass on the cost of acceptance (COA), for EFTPOS transactions to your clients...
The ultimate guide to preparing your salon for success in 2025
Goals + planning = success! Are you ready to build a successful year for your salon, spa or...
4 tools that highly successful salons, spas and clinics use
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats...
How to let your clients know about your waitlist (3 tips)
The benefits of using a waitlist in the hair and beauty industry, especially around the busy times...
Dealing with last minute cancellations and no-shows
Running a successful salon business has its fair share of challenges. One frequently recurring...
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and...
Top tips for a successful busy season in the hair and beauty industry
We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and...
7 time management tips for busy salon managers
Managing a salon, spa or clinic is hard work. Not only do you have so many different hats to wear,...
How to get more referrals for your salon or spa
Word of mouth referrals and reviews are the best forms of marketing, with 92% of people relying on...
Deposits vs charging cancellation fees: Which is better for salons?
Did you know that approximately 2.4 billion dollars are lost each year in the hair and beauty...
Do you really know your clients? Creating loyalty in your salon
We all strive to create loyal clients. The type of client who visits you without fail every six...
The burnout blind spot: why recognition matters more than you think
Running a salon is no small feat. It’s a whirlwind, right? Juggling appointments, customer...
How to bring your team on your journey to business success
Setting goals is the easy part. Turning them into reality is where you need consistency, patience...
Empower your salon team in three simple steps (Tips from Tracey Hughes)
Running a successful hair salon goes beyond just providing excellent services—it's about fostering...
6 steps to great stock management for salons, spas and clinics
Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your...
Automate your salon’s client messages without losing the human touch
Do you find as a salon owner that you want to send more marketing messages to your clients that...
4 reasons to try Kitomba’s Vish integration for colour management
Wondering what Vish colour management software does and why it’s worth introducing in your salon?...
Kitomba has integrated with Vish Colour Management Software
We’ve launched a new integration with Vish to help you make more money from your colour services,...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations...
3 ways to retain more clients for your salon, spa or clinic
The hair and beauty industry is highly competitive, as clients have an abundance of salons, spas...
Get your salon found on Google with basic SEO
Search Engine Optimisation (SEO) is a process that allows search engines, like Google and Bing, to...
Perceived value and hot girl walks: The two keys to nailing your client experience
Why is perceived value so important? And what do hot girl walks have to do with client experience?...
Financial Clarity with Kitomba: A free webinar on achieving financial success
We’ve partnered with Salon Rising to provide a free 60 minute online masterclass on Monday 17th...
Success story: V for Hair and Beauty and VJ Barbers
V for Hair and Beauty and VJ Barbers in Christchurch, New Zealand is a maximalist’s dream—bursting...
How to get more Google reviews for your salon, spa or clinic
Building a credible reputation in the hair and beauty industry is crucial, and with the majority...
Life at Kitomba
At Kitomba, we’re very proud of our team and our culture as we get to work with the most talented,...
How to use text campaigns to grow your salon or spa
Text campaigns are a vital tool that can transform how you connect with your clients and generate...
How to make this your most successful Mother’s Day yet
Mother's Day provides the perfect opportunity to do some great marketing and provide your...
The 10 best client messages you can automate to save time and grow revenue
We all know that our industry thrives on relationships. One of the most important relationships is...
Maximise your salon’s profits with these 4 tips from Tracey Hughes
As a small business owner, particularly in the competitive world of hairdressing, profitability is...
3 reasons to use the Business Summary Variance report in Kitomba
Wondering what the purpose of the Business Summary Variance report in Kitomba 1 is and how best to...
7 salon software features that will improve your business
Running a hair and beauty business is a bit of a juggling act. But there are salon software...
Meet Tracey Hughes, Kitomba’s new international ambassador
Kitomba Salon and Spa Software is delighted to announce the appointment of Tracey Hughes as our...
The best pricing strategies for salons
Salon pricing – Increased costs make it a very real issue for most small business owners. The...