Artificial intelligence (A.I.) is a real buzz word at the moment, and for good reason. This shiny...
Future-proof your salon: the impact of forecasting and cancellation policies
How do you future-proof your salon? With last-minute cancellations and no-shows affecting revenue,...
Why every salon should pass on the cost of acceptance for EFTPOS transactions
Wondering whether to pass on the cost of acceptance (COA), for EFTPOS transactions to your clients...
The ultimate guide to preparing your salon for success in 2025
Goals + planning = success! Are you ready to build a successful year for your salon, spa or...
4 tools that highly successful salons, spas and clinics use
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats...
How to let your clients know about your waitlist (3 tips)
The benefits of using a waitlist in the hair and beauty industry, especially around the busy times...
Dealing with last minute cancellations and no-shows
Running a successful salon business has its fair share of challenges. One frequently recurring...
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and...
Top tips for a successful busy season in the hair and beauty industry
We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and...
7 time management tips for busy salon managers
Managing a salon, spa or clinic is hard work. Not only do you have so many different hats to wear,...
How to get more referrals for your salon or spa
Word of mouth referrals and reviews are the best forms of marketing, with 92% of people relying on...
Deposits vs charging cancellation fees: Which is better for salons?
Did you know that approximately 2.4 billion dollars are lost each year in the hair and beauty...
Do you really know your clients? Creating loyalty in your salon
We all strive to create loyal clients. The type of client who visits you without fail every six...
The burnout blind spot: why recognition matters more than you think
Running a salon is no small feat. It’s a whirlwind, right? Juggling appointments, customer...
The importance of creating a healthy, happy salon workplace
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our...
How to bring your team on your journey to business success
Setting goals is the easy part. Turning them into reality is where you need consistency, patience...
Empower your salon team in three simple steps (Tips from Tracey Hughes)
Running a successful hair salon goes beyond just providing excellent services—it's about fostering...
6 steps to great stock management for salons, spas and clinics
Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your...
5 skills every salon manager should have
Managing a team can be difficult, particularly as we often don’t receive any formal training on...
Automate your salon’s client messages without losing the human touch
Do you find as a salon owner that you want to send more marketing messages to your clients that...
4 reasons to try Kitomba’s Vish integration for colour management
Wondering what Vish colour management software does and why it’s worth introducing in your salon?...
Kitomba has integrated with Vish Colour Management Software
We’ve launched a new integration with Vish to help you make more money from your colour services,...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations...
3 ways to retain more clients for your salon, spa or clinic
The hair and beauty industry is highly competitive, as clients have an abundance of salons, spas...
Get your salon found on Google with basic SEO
Search Engine Optimisation (SEO) is a process that allows search engines, like Google and Bing, to...
Perceived value and hot girl walks: The two keys to nailing your client experience
Why is perceived value so important? And what do hot girl walks have to do with client experience?...
Financial Clarity with Kitomba: A free webinar on achieving financial success
We’ve partnered with Salon Rising to provide a free 60 minute online masterclass on Monday 17th...
Success story: V for Hair and Beauty and VJ Barbers
V for Hair and Beauty and VJ Barbers in Christchurch, New Zealand is a maximalist’s dream—bursting...
How to get more Google reviews for your salon, spa or clinic
Building a credible reputation in the hair and beauty industry is crucial, and with the majority...
Life at Kitomba
At Kitomba, we’re very proud of our team and our culture as we get to work with the most talented,...
How to use text campaigns to grow your salon or spa
Text campaigns are a vital tool that can transform how you connect with your clients and generate...
Comparing your business to competitors (why and how)
Should you compare your business to your competitors? As an owner of a salon, spa or clinic, it’s...
How to make this your most successful Mother’s Day yet
Mother's Day provides the perfect opportunity to do some great marketing and provide your...
Maximise your salon’s profits with these 4 tips from Tracey Hughes
As a small business owner, particularly in the competitive world of hairdressing, profitability is...
3 reasons to use the Business Summary Variance report in Kitomba
Wondering what the purpose of the Business Summary Variance report in Kitomba 1 is and how best to...
7 salon software features that will improve your business
Running a hair and beauty business is a bit of a juggling act. But there are salon software...
16 finance terms every salon, spa, or clinic owner should know
The business world is full of jargon and financial terms you’re expected to understand. To help...
Meet Tracey Hughes, Kitomba’s new international ambassador
Kitomba Salon and Spa Software is delighted to announce the appointment of Tracey Hughes as our...
The best pricing strategies for salons
Salon pricing – Increased costs make it a very real issue for most small business owners. The...
How to introduce targets to your salon team for rapid growth
Knowing how and where to start with introducing your staff to targets can be really overwhelming....
How to use hashtags to grow your salon’s Instagram
In today's digital age, social media platforms have become powerful tools for businesses to...
Success story: Surreal Hair
Surreal Hair in Christchurch, New Zealand, is an outstanding example of perseverance, success, and...
Success story: Ross & Co Hair Design
Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a...
5 ways to stay on top of your salon finances
The end of a financial year can be a scary time for many salon, spa or clinic owners. It can be...
Kitomba Pay vs PayPal – what’s the difference?
If you’re taking deposits for online bookings and selling vouchers online through Kitomba Online...
Success story: Barney Martin Hair
Barney Martin Hair in Sydney’s Surry Hills has been in business for over 20 years, and is an...
Our top 10 tips to get your salon ready for the busy season
Every year the Christmas season races towards us at a quicker rate. For many businesses in the...
Success story: True Grit
We sat down with Jacqui Victor, owner of True Grit in Christchurch, New Zealand, to talk about her...
If you don’t ask… the value of surveying your clients!
Your clients are your best resource - take the time to find out what they want from your business,...
Personalise your client experience with Kitomba’s Client Card
Wouldn’t you feel special if you walked into your local salon, spa or clinic and were greeted by...