People are becoming increasingly aware of their eco-footprint and are trying to make more...
5 reasons why the Kitomba Business Summary is your most valuable report
Are you using Kitomba’s Business Summary report to its potential? It’s the most valuable report...
Success story: Bedlam Hair Design & Bliss Day Spa
We sat down with Nadia Howard, owner of Bedlam Hair Design & Bliss Day Spa on the Kapiti Coast...
Five super reasons to train your team
The biggest complaint I hear from disgruntled salon owners is that their staff up and leave after...
Five ways to attract top talent
What makes you a great employer and your workplace a fantastic place to work? That is the number...
Quickly and easily upsell retail products with Kitomba
Let Kitomba do the hard work so you can quickly and easily upsell retail products in your salon,...
20 years of Kitomba Salon and Spa Software
The 22nd of April 2022 marked 20 years of Kitomba Salon and Spa Software. We are so proud to be...
Top 5 digital forms for hair salons and beauty clinics
Digital client forms are a fantastic tool to improve your client experience and reduce visit times...
The lowdown on free salon software: is it really free?
There is no such thing as a free lunch and this saying rings true when it comes to free salon...
How to create a successful online store for your salon
There’s been a lot of talk about the benefits of online stores for salons, spas and clinics....
How to ensure your salon’s online presence is fit for 2023
Having a strong online presence is vital to a successful business in 2023, and that’s true for...
5 small changes that can have a big impact on your salon’s finances
Money can be tough to manage at the best of times, let alone when you’re trying to run your own...
How to choose the right imagery for your marketing emails
A picture is worth a thousand words, and the imagery used in your marketing emails is no...
Success story: The Lounge and Co.
Candice Whitehead, director of the Lounge and Co., started in the hair industry at a young age and...
Industry insights: the effects of COVID-19 on the hair and beauty industry in Q4 2021
Reflecting on Q3 2021, we can clearly see that waves of COVID-19 cases and restrictions affected...
How hair and beauty salons use marketing automation to grow their business
More salon owners and managers are choosing to automate their marketing to improve business...
Success story: Chrysalis Beauty
Louise Dickinson has been in the beauty industry for over 26 years. She started her career back in...
What is marketing automation and why is it important for the hair and beauty industry?
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online...
Send a text campaign using Kitomba 1
If you’re a Platinum or Diamond customer, it’s now simple to send a text campaign to your clients...
New filter options for client lists
Our new filter allows you to choose the exact date range you want, giving you the freedom to...
Success Story: Lush Skin and Body
We recently chatted to Laura Smyth, who owns Lush Skin and Body in Melbourne and has recently...
The impact of COVID-19 on the hair and beauty industry in New Zealand and Australia in 2021
As 2021 comes to a close, let’s take a moment to reflect on the impact COVID-19 has had on the...
Kitomba features that help you share and record important COVID-19 information
As COVID-19 continues to change the way we work and live, we’ve had many customers reach out to...
New to Kitomba 1: View and send appointment messages
Appointment messages are now easily accessible from anywhere, anytime, on any device. If you don’t...
How to define your salon or spa’s target market
Understanding your clients is crucial to the success of any marketing strategy for salons and...
How to create a Christmas season of success in your salon
We’re heading into the silly season, and for most of us, the Christmas season is incredibly busy,...
6 tips to rock an amazing client experience
If you can truly listen and understand your client's needs, not only will you be able to improve...
Tis’ the season to be…. FOCUSED!
We’re heading into December, are you ready for it? Have you set your goals? Got all your ducks in...
10 ways to promote your online booking site and get more bookings
Do you want to get more bookings for your hair and beauty business? Here are 10 simple ways to...
Success story: FMK Hair Design
We recently caught up with Director of FMK Hair Design Elnaz Johanrakshan. FMK Hair Design...
How to increase your bookings with Book Now buttons on Facebook and Instagram
Having Book Now buttons on your Facebook page and Instagram profile is a great way to increase...
Helping you reopen your salon, spa or clinic after lockdown
We know you’ll be excited for when COVID-19 restrictions lift and your business can reopen its...
Culture eats strategy for breakfast: 5 tips from Philippa Middleton
We sat down with Philippa Middleton, a successful business owner with over 25 years of...
9 proven ways to deal with lockdown
The COVID pandemic has been tough on everyone and made it challenging for the hair and beauty...
Add Book Now buttons to your Facebook page and Instagram profile
Book Now buttons make it even easier for your clients and potential clients to make an appointment...
How to increase salon prices without losing your clients
Was there ever a time that you wanted to increase prices at your salon, spa or clinic, but you...
Success story: Ella & Jade
We recently stopped by Ella & Jade’s newest location in Woolloongabba, Queensland to visit...
3 ways Facebook Business Manager can improve your social media marketing
Are you making the most of Facebook’s tools and features for businesses? The majority of your...
Getting ready to install Book Now buttons on your Facebook page and Instagram profile
Book Now buttons allow your clients to book an appointment with you directly from Facebook or...
Facebook Business Manager basics for salons, spas and clinics
Facebook is a great way to promote your hair or beauty business but it can be complicated to...
Nail the basics of your Facebook page with our 6 tips
What’s one of the easiest ways to engage with your current and potential clients? The answer is,...
The importance of creating great client experiences
What better way to start an article on client experience than with an anecdote from the 1980s –...
Using Facebook pages in your salon & spa business
Facebook is now well and truly integrated in our personal lives. It’s how we stay in contact with...
Connect & engage with your clients using Facebook
Do you need some fresh new ideas or tips to boost your Facebook activity and engage with your...
How to add the new Book Now button to your Facebook page
Great news! Facebook’s new 'Book Now' button will let your clients link to your Online Booking...
Facebook: best practices for salons and spas
The Facebook marketing landscape has changed over the years. Businesses no longer appear in the...
Industry insights: The truth about ‘regulars’ and what they really mean to the hair and beauty industry
Our statistics show that in the average hair or beauty business, regular clients make up around...
4 tips to protect your data
Today, more than ever, protecting your data is essential to the success of your salon, spa, or...
The barbershop quartet – 4 steps to providing a brilliant barbershop experience
My partner’s beard has gone through a myriad of transformations over the years, evolving and...
How to create an impactful referral programme for your salon, spa or clinic
Client referral programmes have been a part of the hair and beauty marketing landscape for a long...