Nadia feature image

The fundamentals of salon pricing

26 Oct 2022 by Kitomba

Salon pricing can be a complex and imposing issue for many owners and managers. Not only having to navigate the difficulty of increasing prices to combat increased costs, but also how to know when you should be reviewing your pricing, and how to ensure your base rate is right to start with! 

So we sat down with an expert to talk more on the topic of salon pricing – Nadia Howard, Owner of Bedlam Hair Design and Bliss Day Spa, and also the General Manager of Akobe Hair Design Salons.

Continue reading…

Top 10 tips feature

Our top 10 tips to get your salon ready for the busy season

21 Oct 2022 by Kitomba

Every year the Christmas season races towards us at a quicker rate. For many businesses in the hair and beauty industry it’s also the busiest time of the year. Is your salon ready?

Continue reading…

Aboki Hair customer success story

Customer success story: Aboki Hair

19 Oct 2022 by Kitomba

We recently spoke with Melissa and John van Gosliga, co-owners of Aboki Hair in Nelson, New Zealand. They told us how they’ve managed to run a thriving business for more than 27 years, and successfully lead a big team of 18 staff aged between 20 and 75 years old!  

Watch the video and keep reading to hear their story and their top tips for other salons.

Continue reading…

Paul Carbis price cycling feature

Price cycling – could this be right for your salon business?

17 Oct 2022 by Kitomba

“Price increases are topical for the wrong reasons” – Paul Carbis dives right into it in our most recent with chat with him. Heading up Carbis Business Management, Paul is an acclaimed salon business coach, a regularly practising skin therapist, and along with years of experience managing his own salon, his understanding of how the hair and beauty industry operates is well regarded.

Continue reading…

Communicating waitlist feature 2

How to let your clients know about your waitlist (3 tips)

14 Oct 2022 by Kitomba

The benefits of using a waitlist in the hair and beauty industry, especially around the busy times of the year are endless – it helps you stay fully booked, maximises your time, helps manage your demand and also negates the stress of last minute appointment cancellations. 

Continue reading…

Are you being paid feature

Are you being paid what you’re worth? Knowing when to increase your salon pricing

12 Oct 2022 by Malcolm Gibbons

In this article I ask you to take a long hard look at your position as a salon owner, and to ask, “Is it really worth it?” if you are not making the money you thought you would.
Continue reading…

image_adobe_express (3)

How to leverage your software during the busy Christmas season (8 tips)

10 Oct 2022 by Kitomba

The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon software has to offer to reduce this stress. 

Continue reading…

How-to price increase - feature image

The how-to guide for increasing prices in your salon

5 Oct 2022 by Kitomba

Let’s talk price increases. A controversial and almost taboo topic, raising prices in your salon, spa or clinic can be a scary thing to do. Discussing anything financial is an uncomfortable topic for most people, even more so when the price you’re setting is for a service! However as with all businesses looking to establish themselves for the long term, it’s a necessary part of your business plan, and should be incorporated as such on a regular basis.

Continue reading…

waitlist feature

Fill last-minute cancellations with Kitomba Waitlist

4 Oct 2022 by Kitomba

As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit! 

While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute. 

Continue reading…

A beauty therapist performing a beauty treatment on a client.

Proven ways to grow your business in the hair and beauty industry

27 Sep 2022 by Kitomba

We don’t know many salons who aren’t continuously looking for ways to grow their business. So we’ve put together data from Kitomba Benchmark, along with advice from industry professionals, to give you an idea on key areas where incremental improvements will ensure long-term success for your salon, spa or beauty clinic. Kitomba Benchmark is a feature of Kitomba Salon and Spa Software that compiles and compares anonymous data from across the hair and beauty industries.

Continue reading…