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Dealing with last minute cancellations and no-shows

29 Jan 2024 by Diana Beaufort

Running a successful salon business has its fair share of challenges. One frequently recurring issue that is incredibly frustrating for salon owners is dealing with last-minute appointment cancellations and no-shows by clients.

These unforeseen disruptions can have significant implications for your salon, spa or clinic, as they can affect profitability, staff schedules and incomes, and client relationships. In this blog, we explore some ways that we can mitigate or even eliminate this infuriating pain point.

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Business tips

Diana Beaufort

Diana Beaufort

Diana is the former owner of the award-winning salon Reds Hairdressing. Her salon was known not only for its work but a reputation for exceptional business skills, results, and outstanding training programmes.

After moving out of her salon, her focus has been on helping small business owners achieve greater success through improved clarity, focus, and practical planning. Coaching and mentoring have been a passion for much of the past decade and have helped her achieve the success she has enjoyed.

Diana is an ACC accredited coach having achieved the ICF (Associate Credential Coach) Gold Standard. Her focus is in leadership coaching with a special interest in Neuroscience and Positive Psychology.

She has also won awards for workplace culture, team development, business strategies, and staff training with many satisfied clients from a variety of industries.
Diana Beaufort

Latest posts by Diana Beaufort (see all)

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Five ways to attract top talent

12 May 2022 by Diana Beaufort

What makes you a great employer and your workplace a fantastic place to work? That is the number one question that potential employees will be asking themselves. Take some time to identify your unique culture and what makes you and your team special.

Continue reading…

Business tips

Diana Beaufort

Diana Beaufort

Diana is the former owner of the award-winning salon Reds Hairdressing. Her salon was known not only for its work but a reputation for exceptional business skills, results, and outstanding training programmes.

After moving out of her salon, her focus has been on helping small business owners achieve greater success through improved clarity, focus, and practical planning. Coaching and mentoring have been a passion for much of the past decade and have helped her achieve the success she has enjoyed.

Diana is an ACC accredited coach having achieved the ICF (Associate Credential Coach) Gold Standard. Her focus is in leadership coaching with a special interest in Neuroscience and Positive Psychology.

She has also won awards for workplace culture, team development, business strategies, and staff training with many satisfied clients from a variety of industries.
Diana Beaufort

Latest posts by Diana Beaufort (see all)