being a great manager

The 5 essential traits of great managers

25 Jun 2019 by Ashlee Laura

We have all reported to a manager at some stage in our careers. I bet you can remember more bad managers than good, right?

There’s definitely truth to the old saying “people don’t leave companies, people leave people.” That’s because a good manager will inspire and uplift their team, motivating them to work hard and be satisfied in their jobs. A bad manager will push, dictate and micromanage, leaving their staff feeling worthless, unworthy and unsatisfied. I don’t know about you but I would prefer to be known as a great manager, and that’s why I have compiled the following five traits of a great manager. Continue reading…

Salon Pay_partnership

We’ve partnered with Salon Pay to bring you memberships

24 Jun 2019 by Kitomba

We’re excited to announce that we’ve partnered with Salon Pay! Now it’s easy for Kitomba customers to offer customised memberships and flexible payment options to their clients, and sell products and services from their own online store. Continue reading…

Hairstylist training

How to create a learning zone in your salon, spa or clinic

14 Jun 2019 by Reena Baumann

There are many roles salon owners and managers take on, and one of them is that of mentor, trainer and coach all rolled into one.

Professional development of staff is a must do rather than a nice to do. Yet realistically, when time, energy and resources have been allocated, it leaves little to no time for team development. This is a challenge that can be overcome by creating a dedicated Learning Zone. Continue reading…

Performance review

Simplifying the performance management process

13 Jun 2019 by Alex Wood

The performance management process often gets a bad rap. That’s because it can feel like a once a year task that significantly increases a leader’s workload and then falls off the radar for the remainder of the year. Because of this, it can feel ineffective and even demotivating for those involved. Continue reading…

Woman on phone

Small changes that can have a big impact on your finances

5 Jun 2019 by Martin Lazare

Money can be tough to manage at the best of times, let alone when you’re trying to run your own business! Luckily, there are a few simple things you can do to ensure that you stay on top of all things money, avoid any unexpected surprises that may come your way, and keep your clients happy and coming back for more. Continue reading…

End of financial year

Take the stress out of the end of the financial year

28 May 2019 by Kitomba

The end of the financial year comes around at the same time every year and yet each time it can seem like a surprise. The good news is if you’ve been using Kitomba it’s easy to get much of the information you need to keep your accountant and the tax man happy. Continue reading…

Woman doing her finances

Finance terms every salon, spa, or clinic owner should know

23 May 2019 by Kitomba

The business world is full of jargon and financial terms you’re expected to understand. To help you navigate these terms, we’ve put together a quick reference guide of some of the financial terms you may encounter as a salon, spa, or clinic business owner. Continue reading…

Woman paying bills online

Three simple tips to ensure good cash flow in your salon, spa or clinic

22 May 2019 by Ashlee Laura

In the current climate of Instagram and Facebook, we are ALL guilty of wanting everything perfect right NOW. We all want our businesses to be exactly how we picture them in our minds, and sometimes even compare our businesses to others on Instagram and YouTube. We want our shelves overflowing with gorgeous retail, decorated with beautiful furniture and fixtures, and beaming with top-notch IT solutions. Continue reading…

Untitled design (12)

Is your salon, spa or clinic on track to make a profit?

15 May 2019 by Kitomba

It sounds easy right? If you have more money coming in than going out – you’re making money. But how do you know exactly how much money you’ll need to meet all of your expenses, and when exactly you will start making a profit? Your money coming in is probably not on the same schedule as your money going out, so you need a plan that will work year round. Continue reading…

Finance and budgeting

Where did all my money go?

8 May 2019 by Marie Drever

Do you get to the end of every week and think: Why is there nothing left in the bank for me? You’re not alone – it’s a common experience for many salon, spa and clinic owners. The good news is, you have the power to change the way you experience money in your business.
Continue reading…