Hair Aid and Kitomba

Supporting our incredible industry in Victoria

24 Sep 2020 by Kitomba

Hair and beauty businesses in Victoria, Australia, have had a particularly tough year. They’ve experienced lengthy closures and some businesses have been unable to access support. Because of this, our partner, Hair Aid has stepped up to support Victorians who need assistance by raising money for the Hearts for Vic campaign.  Continue reading…

Support Your Salon Kitomba

Sell retail online with the help of Support Your Salon

23 Sep 2020 by Kitomba

Our partner Piiq has just created a new online retail website to support the Australian hair industry at this time. We’re working with them on their new initiative to make sure Kitomba customers can take full advantage of this opportunity to increase their revenue through online retail sales. Continue reading…

Untitled design - 2020-09-22T162224.108

Making the most of online retail trends

22 Sep 2020 by Kitomba

COVID-19 restrictions have dramatically shifted consumer purchasing from in-store to online. Forbes reported that in Australia some marketplaces are seeing 300% to 400% growth in their online sales channels. So if you haven’t already, now is the perfect time to get set up and take advantage of this growing trend. Here are some tips on how to get started. Continue reading…

Understanding your target market

The importance of understanding your target market

10 Sep 2020 by Kitomba

Understanding your clients is crucial to successful marketing. If you understand who they are, it will be easier to define what they want and need from your business. So before you even start on your marketing plan, continue reading to find out how to define your target audience so you can develop your brand voice and choose the right marketing channels.

Continue reading…

Boar and Blade barbershop

Customer success story: Boar and Blade

28 Aug 2020 by Kitomba

Hohepa Rutene, owner of Boar and Blade, talked to us about why he loves what he does and how he came to be running a very cool, successful business with three locations across New Zealand. Continue reading…

Using Kitomba 1 Prep Sale in a salon

Prep Sale in Kitomba 1

26 Aug 2020 by Kitomba

You might have noticed we recently added Prep Sale to Kitomba 1 to help you provide a seamless client experience. Now you can prepare a sale from anywhere in the salon, spa or clinic – adding products or services to a sale right from the chair or treatment room.  Continue reading…

Does your spa salon or clinic need a leader?

Does your salon, spa or clinic need a leader?

18 Aug 2020 by Kitomba

The difference between strong leadership and effective management is often overlooked. A manager coordinates the day to day running of a business, but a leader is able to motivate a team into creating ongoing success. Great leaders and managers are both very important. A lack of leadership may result in stagnation, and a lack of management may result in big dreams with no follow through. Often, salon, spa and clinic owners will focus on the management side of things, because they need to ensure their business is profitable right now. But when you’re planning for ongoing future success, business growth and building a strong team to help get you there – what you need is a great leader.
Continue reading…

Building brand with instagram

Building your brand with Instagram

23 Jul 2020 by Kitomba

Your brand is what sets you apart from all the other businesses in your industry offering similar products and services. If you want to beat out the competition, you’ll need to have a strong brand, both in your salon, spa or clinic, and online. Social media allows us to connect with clients on a more personal level, so it’s important not only to have a great visual style to your brand but also to understand the voice and personality behind it. Continue reading…

Save time with automation

Back to business: Save time with automation

23 Jul 2020 by Kitomba

When we’re trying to balance our work and personal life, it becomes obvious how easily work can take priority and spill into our personal time. However by introducing smarter ways of working such as new processes, tools and automation, you can achieve the work life balance you want.  Continue reading…

Salon manager using software to run report

New Staff Utilisation report in Kitomba 1

29 Jun 2020 by Kitomba

We’ve recently released the new Staff Utilisation report in Kitomba 1. This report gives you a clear picture of your staff utilisation so you can make informed decisions to increase the productivity of your business.   Continue reading…