Aboki Hair customer success story

Customer success story: Aboki Hair

19 Oct 2022 by Kitomba

We recently spoke with Melissa and John van Gosliga, co-owners of Aboki Hair in Nelson, New Zealand. They told us how they’ve managed to run a thriving business for more than 27 years, and successfully lead a big team of 18 staff aged between 20 and 75 years old!  

Watch the video and keep reading to hear their story and their top tips for other salons.

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Mane Salon Wellington

Customer success story: MANE Salon

25 Aug 2022 by Kitomba

We spoke with Janine Simons, owner of MANE Salon in Wellington, New Zealand, about what makes her salon so successful. She credits her team, their shared values, and a dedicated training programme for keeping them at the top of their game.

Watch the short video and keep reading to hear Janine’s story and her top tips for salon owners.

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Customer success story: Bedlam Hair Design & Bliss Day Spa

Customer success story: Bedlam Hair Design & Bliss Day Spa

4 Jul 2022 by Kitomba

We sat down with Nadia Howard, owner of Bedlam Hair Design & Bliss Day Spa on the Kapiti Coast in New Zealand, to talk about how she stepped out of her business after nearly 28 years in the industry and how Kitomba helps her to run her business remotely.

Watch the video below for an overview and keep reading to learn more about how Nadia is running a successful hair and beauty business from a distance.

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20 years of Kitomba Salon and Spa Software

22 Apr 2022 by Kitomba

The 22nd of April 2022 marked 20 years of Kitomba. We are so proud to be part of such an incredible industry and to have helped it be more successful for two decades.

So much has changed over the last 20 years, so we want to take you on a trip down memory lane to show you how Kitomba and our software has evolved during this time. Continue reading…

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Kitomba’s 2021 holiday support hours

10 Dec 2021 by Kitomba

The holiday season is almost here and we wanted to let you know our support hours during this time.  

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Customer Success Story Lynden Vivo Hair and Skin Clinics

Customer success story: Vivo Hair and Skin Clinics

31 May 2021 by Kitomba

It was almost 10 years ago that the first ever Vivo Salon was opened and now there are over 90 Vivo Hair and Skin Clinics across New Zealand. It has been an incredible journey to watch and we’ve loved seeing them grow. 

We spoke to Executive Director, Lynden Mason, to ask him about what he loves about the industry, his business journey and the importance of empowering your staff to achieve success. Continue reading…

Beautiful hair products on display in salon

Industry insights: Retail statistics for the hair and beauty industry

23 Apr 2021 by Kitomba

The hair and beauty industries in New Zealand and Australia experienced pent-up demand for services and retail in 2020 after lockdowns. Some were even able to pivot quickly to selling retail online while their businesses remained closed. Continue reading…

average client revisit period nz au hair and beauty industries

Industry insights: Average client revisit period for the hair and beauty industry

24 Mar 2021 by Kitomba

The average revisit period for hair and beauty in both New Zealand and Australia has remained stable over the past few years, but increased considerably due to lockdown restrictions in Q2 2020.

We looked into the data to find out what the average revisit periods are for the hair and beauty industries in both New Zealand and Australia, and have provided tips for reducing your own revisit period to help increase your revenue.

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average client spend statistics for hair beauty industry

Industry insights: Average client spend for the hair and beauty industry

23 Feb 2021 by Kitomba

The average client spend for hair and beauty in both New Zealand and Australia is constantly increasing, and reached an all-time high following lockdown restrictions in Q2 2020, which remained elevated in Q4 2020.

We delved deep into the data to find out what’s behind the increasing client spend, and how you can use this information to increase client spend for your own salon, spa or clinic.

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Dry & Tea salon Auckland

Customer success story: Dry & Tea

19 Feb 2021 by Kitomba

We recently stopped by for a cuppa at Auckland’s Dry & Tea – part blow dry bar, part tea house – which serves more than 16 different types of tea alongside its extensive list of hair and beauty services.

We sat down with Tane Tamoana, Creative Lead of Dry & Tea Australia and New Zealand, and spoke about what has made the business model so successful. 

Watch Dry & Tea’s story in this short video, and read on for the full interview.

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