Let Kitomba do the hard work so you can quickly and easily upsell retail products in your salon, spa or clinic. Here’s the rundown on one of our popular features – the upsell retail button! Continue reading…
Selling more retail is one of the fastest ways to boost your profits, so here are 3 ways to become an expert in retail sales.
The 22nd of April 2022 marked 20 years of Kitomba. We are so proud to be part of such an incredible industry and to have helped it be more successful for two decades.
So much has changed over the last 20 years, so we want to take you on a trip down memory lane to show you how Kitomba and our software has evolved during this time. Continue reading…
Digital client forms are a fantastic tool to improve your client experience and reduce visit times and waiting room contact. They also help decrease administration workload and paperwork allowing your staff to focus on clients and their needs. You can create a variety of forms that suit the requirements of your hair and beauty business to collect client information and consent, record treatment history, as well as gather feedback from your clients.
Here are the top 5 digital client forms that are popular with salons, spas and clinics.
Having a strong online presence is vital to a successful business in 2022, and that’s true for every industry – including hair and beauty. But with so many digital channels and options, it’s difficult to know where to start.
To ensure you don’t get left in the digital dust of your competitors, it’s important to have the basics of digital marketing covered.
In this article, we’ll cover the five essentials you need to have in order to have an online presence fit for 2022!
Continue reading…
We recently chatted with Reece Unahi, founder of RU&CO Hair Group. Reece launched his hair business in 2020, in the midst of the pandemic, and not only persevered during these unprecedented times, but thrived and grew his brand to five locations in New Zealand.
A picture is worth a thousand words, and the imagery used in your marketing emails is no different. Images can communicate a message much faster than text alone, stir up emotions that increase buying desire, and in some cases, increase click-through by 42%!
Continue reading…
Candice Whitehead, director of the Lounge and Co., started in the hair industry at a young age and was always driven by her passion for the industry. The Lounge and Co. was established in 2015 and in November they opened their third location in Queensland.
We sat down with Candice to learn more about what it takes to build a strong brand, grow and develop your team, and how software can help you take your business to the next level.
Reflecting on Q3 2021, we can clearly see that waves of COVID-19 cases and restrictions affected the revenues and operations of hair and beauty businesses in both Australia and New Zealand. While it was a hard quarter for the industry, Q4 2021 saw a surge in spending, making it a great way to end the year. In particular, we saw a rise in average client spend, an increase in revenue through online booking and overall, higher revenues for businesses.
More salon owners and managers are choosing to automate their marketing to improve business operations and client relationships in their salons, spas and clinics. Marketing automation is still new to the hair and beauty industry but it’s destined to become a must-have for salons that aim to grow their business and increase revenue.
