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4 great reasons to take deposits for online bookings

1 Dec 2023 by Kitomba

Whether or not you should take deposits for appointments made at your salon, spa or clinic is often a hot topic in the hair and beauty industry. However, there are a number of reasons you should think about collecting deposits for appointments, and here are the four most important!
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How to leverage your software during the busy Christmas season (10 tips)

27 Nov 2023 by Kitomba

The lead up to Christmas time always brings in more clients and with that more money – which is great! However this often means long, busy and stressful days for salon managers and owners, as well as staff. Make sure you’re getting the best out of all your salon software has to offer to reduce this stress. 

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Fill last-minute cancellations with Kitomba Waitlist

20 Nov 2023 by Kitomba

As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of receiving more appointment requests than your appointment book can fit! 

While it’s certainly a nice problem to have, sometimes illness or other events outside of your clients’ control can mean they have to cancel, or postpone their appointments at the last minute. 

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Top tips for a successful busy season in the hair and beauty industry

6 Nov 2023 by Kitomba

We interviewed Trish Ross, owner of award-winning salon Ross & Co Hair Design and founder and salon coach at First Class Services, where she shared her tips for a successful busy season in the hair and beauty industry. 

Keep reading to learn the strategies she uses with her team to reduce stress, boost retail sales, and ensure clients receive excellent service every time throughout the busy lead-up to Christmas.

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Success story: Reds Hair

1 Nov 2023 by Kitomba

Reds Hair in Pukerua Bay, New Zealand is an inspirational example of navigating the challenges of motherhood while being a business owner in the hair industry. Having taken over the business during the COVID-19 pandemic and learning they were both pregnant at the same time, co-owners Jenna and Nic share their unique story of how they balance motherhood and running a successful hair salon.

Watch the video below and keep reading to hear about Jenna’s and Nic’s inspirational story.

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New feature: Staff Timetables and Business Leave in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released new Staff Timetables and Business Leave features in Kitomba 1 to make it easy to manage staff rosters, planned and unplanned leave, and any last-minute changes to your staff timetables from anywhere, at any time, using any device.

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New feature: Manage Rooms and Equipment in Kitomba 1

30 Oct 2023 by Kitomba

We’ve released Rooms and Equipment in Kitomba 1 so you can easily create, and manage, your room and equipment availability from anywhere, at any time, using any device.

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New feature: Edit and delete invoices in Kitomba 1

30 Oct 2023 by Kitomba

To help you manage your invoices more efficiently, we’ve added the ability to edit and delete invoices in Kitomba 1 for selected users, and we’ve made it easier to invoice packages.

If you’re a Diamond or Platinum customer with admin-level user permissions, when selecting an invoice through the Sales tab or Appointment Book in Kitomba 1 you will have the additional options to edit or delete the invoice. 

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New Online Booking feature: Required follow-on services

24 Oct 2023 by Kitomba

If you’re a Diamond customer with Kitomba Online Booking, you can now add required follow-on services that clients must choose to complete their booking.

This feature is useful if your clients often forget to book finishing services, such as booking a full head of foils without a toner, cut or blow dry afterward.

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Get more 5-star reviews online with Reputation AI

16 Oct 2023 by Kitomba

Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.

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