Untitled design - 2020-02-10T145644.248

Valentine’s Day promotion ideas for salons, spas and clinics

17 Jan 2022 by Kitomba

Valentine’s Day is a fantastic opportunity to attract new clients for your salon, spa or clinic and increase profits. Here are our top marketing and promotion ideas and tips to help you make the most from the day!

Before you decide what marketing you’ll do for Valentine’s Day, it’s important to set campaign goals that will help you measure your success.
Continue reading…

Customer success story: Chrysalis

Customer success story: Chrysalis Beauty

13 Dec 2021 by Kitomba

Louise Dickinson has been in the beauty industry for over 26 years. She started her career back in the UK working for the world-renowned beauty salons and overseeing 120 staff. Now she’s the owner of the three highly successful beauty clinics in the Auckland region. 

We sat down with Louise to talk about the importance of investing in your team and culture as well as creating extraordinary experiences for your clients. 

Continue reading…

Salon owner working on her laptop

What is marketing automation and why is it important for the hair and beauty industry?

13 Dec 2021 by Kitomba

If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online bookings, and provide a better client experience, you should consider using marketing automation. 

Continue reading…

support blog-01

Kitomba’s 2021 holiday support hours

10 Dec 2021 by Kitomba

The holiday season is almost here and we wanted to let you know our support hours during this time.  

Continue reading…

Untitled design (47)

Send a text campaign using Kitomba 1

7 Dec 2021 by Kitomba

If you’re a Platinum or Diamond customer, it’s now simple to send a text campaign to your clients from anywhere, at any time, on any device!

This makes it easy to remind your regulars that you’ve got a mother’s day discount, or tell all your clients that your business is reopening soon.  Continue reading…

New client filter option for Kitomba 1

New filter options for client lists

7 Dec 2021 by Kitomba

Our new filter allows you to choose the exact date range you want, giving you the freedom to create lists that are perfectly customised to your needs! This applies to Mailchimp, Kitomba 1 text campaigns, and your Client tab.  Continue reading…

Salon owner setting up automatic marketing on her computer

Salon marketing checklists for email and SMS marketing campaigns

6 Dec 2021 by Kitomba

Email and SMS marketing are essential tools for salons, spas and clinics to connect with clients, encourage bookings, and promote products and services. Each one has its benefits and limitations so read on to learn what channel will best help you meet your goals.

Continue reading…

Client opening automated email on her phone

6 essential automated marketing ideas for salons, spas and clinics

2 Dec 2021 by Kitomba

Marketing automation makes it easy to target and personalise every interaction with your clients on autopilot.

Here are 6 essential automated marketing ideas for salons, spas and clinics that hair and beauty businesses are using to provide a better client experience and increase their bottom line.

Continue reading…

success story lush

Customer Success Story: Lush Skin and Body 

2 Dec 2021 by Kitomba

We recently chatted to Laura Smyth, who owns Lush Skin and Body in Melbourne and has recently opened a second location in Perth. She told us about how she got started in the industry, how she manages two businesses remotely, and her top tips for other business owners.

Continue reading…

Barber and his client wearing face masks during COVID-19

The impact of COVID-19 on the hair and beauty industry in New Zealand and Australia in 2021

23 Nov 2021 by Kitomba

As 2021 comes to a close, let’s take a moment to reflect on the impact COVID-19 has had on the hair and beauty industry in Australia and New Zealand, and the learnings we can take going forward.

Continue reading…