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How to achieve sustainable growth for your salon or spa

24 Oct 2023 by Phillip Fernandez

Achieving sustainable growth for your salon, spa, or clinic requires a strategic approach that encompasses every aspect of your business. In this blog, I’ll dive into strategies to propel your salon, spa, or clinic to new heights. It begins with embracing an external perspective, undertaking a comprehensive self-assessment, and seeking insights from staff, and clients.

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Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

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Get more 5-star reviews online with Reputation AI

16 Oct 2023 by Kitomba

Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.

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Business tips, Feature releases

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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Christmas marketing ideas and tips for salon, spa, and beauty clinic owners

13 Oct 2023 by Kirsten McHarg

The holiday season is almost upon us, and for salon, spa, and clinic owners it’s the perfect time to make your business shine like a twinkling holiday light. Christmas is a time for celebration, indulgence, and self-care, making it an ideal occasion to pamper your clients while boosting your revenue. 

In this blog, we’ll unwrap a bundle of Christmas marketing ideas and tips specifically tailored for salon, spa, and clinic owners. Let’s make this holiday season a spectacular success!

Continue reading or watch the video below for a guide on the different types of content that you could be posting.

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Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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How to understand your salon’s Instagram analytics

15 Sep 2023 by Kirsten McHarg

Instagram is a powerful social media platform with over a billion active users. If you’re looking to grow your salons or spas Instagram account, it’s important to understand how Instagram analytics work.

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Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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Success story: Surreal Hair

13 Sep 2023 by Kitomba

Surreal Hair in Christchurch, New Zealand, is an outstanding example of perseverance, success, and leadership in the hair industry. Having been in business for over 25 years, and with a team of 18 staff, Surreal Hair’s owner Michelle Marsh shares how she has overcome financial and environmental crises only to come back stronger than ever by building a fantastic team culture and living by the mindset that failure isn’t an option.

Watch the video below and keep reading to hear Surreal Hair’s incredible story. 

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Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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Use AI to fill your appointment book with Kitomba’s REACH.ai integration

11 Sep 2023 by Kitomba

You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand. 

Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book. 

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Business tips, Feature releases

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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Success story: Ross & Co Hair Design

14 Aug 2023 by Kitomba

Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a consistently exceptional client experience. Don’t believe us? Check out their five star reviews on Google! We were lucky enough to sit down with the founder, Patricia Ross, to learn more about how she empowers her staff, tips for salon owners to grow their businesses, and her secret to achieving a rebooking rate of over 80%.

Continue reading…

Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

Checking Kitomba Time Sheets on smartphone

Making the switch to Time Sheets and Time Clock – Vivo Hair Salons & Skin Clinics

12 Aug 2023 by Kitomba

We sat down with Natalie, Regional Manager of Vivo Hair Salons & Skin Clinics, to discuss how they implemented Kitomba’s Time Clock and Time Sheets features into their business, and how it’s completely changed the way they process payroll. Continue reading…

Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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Grow your salon or spa’s Instagram through diverse content

11 Aug 2023 by Kirsten McHarg

In the ever-evolving landscape of social media, Instagram continues to stand as a great way to connect with clients for any hair and beauty business. Mastering Instagram can be a game-changer for boosting your online presence and connecting with a vast audience. 

One key to achieving success lies in understanding the diverse types of content you can post to captivate your audience’s attention and propel your salon, spa or clinic towards new heights.

Continue reading…

Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)

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How to use challenges to motivate your team

9 Aug 2023 by Kitomba

Coming up with ways to keep your team motivated throughout the year can be hard. However, one great way to keep your team inspired and striving for success is through monthly challenges.

We spoke to Trish Ross, founder of First Class Services and owner of two successful salons in Hamilton, New Zealand, who runs regularly challenges in her salons to incentivise and motivate her team, and boost revenue!

Keep reading to learn how to successfully use challenges in your own business.

Continue reading…

Business tips

Phillip Fernandez

Phillip Fernandez

Leadership and High-Performance Coach, Employee Development, Speaker and Author., Wizard Business Consulting
With over 30 years in the fast paced, high-powered corporate world of multinational companies in Senior Executive roles and Country Manager roles in the FMCG and Hair & Beauty industries in Australia and New Zealand, Phillip has been featured in the international Motivational Speakers Australia and Motivational Speakers America books. He is also the author of “Extraordinary Leadership for Everyday Managers”. Founder and Director of Wizard Business Consulting, Business/HR/Psychology professional background, a Masters in Leadership and a Master NLP Practitioner (Neuro Linguistic Programming) Phillip has channeled his research & philosophy in the understanding of human behavior's to drive personal performance and foster good leadership.
Phillip Fernandez

Latest posts by Phillip Fernandez (see all)