client numbers feature

The client numbers that will grow your salon business

9 Nov 2022 by Kitomba

We know how important your clients are to the success of your salon, spa or clinic. You focus on providing them with the best service. You focus on remembering the details like their favourite hot drink and that they’re excited for their holiday next week. But there’s another way you can focus on your clients which will grow your business – by looking at the numbers.

Read on to discover the client metrics that can make a massive difference to the growth of your salon, spa, or clinic, and how to improve them.

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Pricing strategies feature

The best pricing strategies for salons

1 Nov 2022 by Kitomba

Salon pricing – it’s timely and relevant because increased costs make it a very real issue for most small business owners at the moment. The inflated costs of supplies and other overheads make price increases a necessary part of doing business. 

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Time management tips feature

7 time management tips for busy salon managers

28 Oct 2022 by Kitomba

Managing a salon, spa or clinic is hard work. Not only do you have so many different hats to wear, you often need to wear them all at the same time!  

There’s only a limited number of hours in the day, so it’s important to be able to manage your time as efficiently as possible.

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The fundamentals of salon pricing

26 Oct 2022 by Kitomba

Salon pricing can be a complex and imposing issue for many owners and managers. Not only having to navigate the difficulty of increasing prices to combat increased costs, but also how to know when you should be reviewing your pricing, and how to ensure your base rate is right to start with! 

So we sat down with an expert to talk more on the topic of salon pricing – Nadia Howard, Owner of Bedlam Hair Design and Bliss Day Spa, and also the General Manager of Akobe Hair Design Salons.

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Top 10 tips feature

Our top 10 tips to get your salon ready for the busy season

21 Oct 2022 by Kitomba

Every year the Christmas season races towards us at a quicker rate. For many businesses in the hair and beauty industry it’s also the busiest time of the year. Is your salon ready?

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Aboki Hair customer success story

Success story: Aboki Hair

19 Oct 2022 by Kitomba

We recently spoke with Melissa and John van Gosliga, co-owners of Aboki Hair in Nelson, New Zealand. They told us how they’ve managed to run a thriving business for more than 27 years, and successfully lead a big team of 18 staff aged between 20 and 75 years old!  

Watch the video and keep reading to hear their story and their top tips for other salons.

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Paul Carbis price cycling feature

Price cycling – could this be right for your salon business?

17 Oct 2022 by Kitomba

“Price increases are topical for the wrong reasons” – Paul Carbis dives right into it in our most recent with chat with him. Heading up Carbis Business Management, Paul is an acclaimed salon business coach, a regularly practising skin therapist, and along with years of experience managing his own salon, his understanding of how the hair and beauty industry operates is well regarded.

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How to let your clients know about your waitlist (3 tips)

14 Oct 2022 by Kitomba

The benefits of using a waitlist in the hair and beauty industry, especially around the busy times of the year are endless – it helps you stay fully booked, maximises your time, helps manage your demand and also negates the stress of last minute appointment cancellations. 

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Are you being paid feature

Are you being paid what you’re worth? Knowing when to increase your salon pricing

12 Oct 2022 by Malcolm Gibbons

In this article I ask you to take a long hard look at your position as a salon owner, and to ask, “Is it really worth it?” if you are not making the money you thought you would.
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The how-to guide for increasing prices in your salon

5 Oct 2022 by Kitomba

Let’s talk price increases. A controversial and almost taboo topic, raising prices in your salon, spa or clinic can be a scary thing to do. Discussing anything financial is an uncomfortable topic for most people, even more so when the price you’re setting is for a service! However as with all businesses looking to establish themselves for the long term, it’s a necessary part of your business plan, and should be incorporated as such on a regular basis.

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