Paul Carbis Retail sales master class_Blog image_All

Upcoming event: Retail Sales Masterclass with Paul Carbis

9 Feb 2023 by Kitomba

Industry statistics tell us that on average 24% of client visits in New Zealand include retail. That means 76% of client visits are leaving without buying retail products. If you want to vastly increase your revenue this year, selling retail is a simple way to do it.

That’s why at Kitomba we are proud to be sponsoring the Retail Sales Masterclass tour with Paul Carbis, and you’re invited to attend! 

Continue reading…


Valentine’s Day promotion ideas for salons, spas and clinics

1 Feb 2023 by Kitomba

Valentine’s Day is a fantastic opportunity to attract new clients for your salon, spa or clinic and increase profits. Here are our top marketing ideas and tips to help you make the most of the day!

Continue reading…

kam blog full

The ultimate guide to preparing your salon for success in 2023

30 Jan 2023 by Kamrin Hira

Goals + Planning = Success!  Are you ready to build a successful year for your salon, spa or clinic?

2023 is here, meaning now is the time to reflect on your business and create a plan for the upcoming year.

Here are some tips on how to get started, and how Kitomba can help achieve your goals!

Continue reading…

blog image

3 simple tips to increase your salon’s success this year

19 Jan 2023 by Kitomba

It’s always important to attract new clients into your salon, but if that’s your sole focus, you may be missing valuable opportunities right in front of you. 

Using simple sales techniques with your existing clients can make an immediate difference to your business’s revenue and growth. If they’re already in your salon, why not maximise their visit? 

We’ve put together three easy-to-follow sales tips that focus on upselling your existing clients and driving more revenue for your business! 

Continue reading…

Blog 680 x400 success story chevron_Hillcrest hair design

Success story: Hillcrest Hair Design

17 Jan 2023 by Kitomba

Hillcrest Hair Design, located in Hamilton, New Zealand is a family-owned salon that has been operating for over 50 years. In 2021, Amy Carswell took over the business from her grandparents and it has seen incredible growth, even during the pandemic.

Watch the video below and keep reading to learn more about Amy’s start in the hair industry at a very young age, how she maintains a great culture at the salon, and her top tips for anyone who is thinking about stepping into salon ownership.

Continue reading…

Untitled design - 2020-03-13T152837.146

This year, make a plan to work smarter, not harder.

12 Jan 2023 by Kyra Sproule

The new year is here, meaning now is the time to look at your business and set goals for the year to come. Look closely at yourself, your team and your tools to see if you can streamline everything into one well-oiled machine. Here’s how to get started!

Continue reading…

Mastering your salon finances - feature

Mastering your salon finances

1 Dec 2022 by Malcolm Gibbons

Aww c’mon now, I can hear the groans already, not finance… BUT keep reading; the information below just may help you make more money this year and in the years to come!

Many salons, spas and clinics fail due to the lack of funds available during their life – there is a reason that cash flow is known as the “lifeblood” of a business. US Small Business Administration has identified “insufficient capital” as the crucial factor for small business failure in USA, and so we can assume that this would be the case globally.

Continue reading…

healthy salon workplace feature

The importance of creating a healthy, happy salon workplace

29 Nov 2022 by Kitomba

We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment.

Continue reading…

Do you know your clients - feature

Do you really know your clients? Creating loyalty in your salon

21 Nov 2022 by Alyssa Dowsett

We all strive to create loyal clients. The type of client who visits you without fail every six weeks for their facial or the client who books with Sarah every time because she has always done her nails. 

That’s because loyal clients are much easier to service, they tend to buy more and most importantly, you have regular guaranteed income. That is of course, a dream client!

Continue reading…

5 skills for salon managers - feature

5 skills every salon manager should have

14 Nov 2022 by Kitomba

Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas however that as a manager you should be competent in, or working towards improving.

Continue reading…