Kitomba Pay vs Paypal Header Image

Kitomba Pay vs PayPal – what’s the difference?

26 May 2023 by Kitomba

If you’re taking deposits for online bookings and selling vouchers online through Kitomba Online Booking, you can now choose Kitomba Pay as your online payment gateway.

Kitomba Pay is a simple, smart and secure online payment solution for salons, spas and clinics in Australia and New Zealand, which is designed to streamline the payment experience for you and your clients.

If you’re currently using PayPal for your online payments and want to know the key differences, this guide will tell you everything you need to know before you make the switch to Kitomba Pay.

Competitive rates 

One of the main benefits of using Kitomba Pay over PayPal is that it’s considerably cheaper. 

PayPal charges a higher transaction fee on every payment processed, plus a higher rate, than Kitomba Pay. Kitomba Pay offers much lower domestic and international rates, which will save you money! 

Kitomba Pay pricing

We created Kitomba Pay to help you save money on your operating costs and increase your profits. When you sign up for Kitomba Pay, you’ll save money every day. Take a look at our competitive rates below. 

How do Kitomba Pay rates compare to PayPal? 

Kitomba Pay New Zealand PayPal New Zealand Kitomba Pay Australia PayPal Australia
Domestic rate 2.7% 3.4% 1.7% 2.6%
International rate 2.9% 3.4% 2.9% 3.6%
Transaction fee for online payments +0.30NZD  +0.45NZD* +0.30AUD* +0.45*AUD

*published rates 2023

Automatic next-day funding

Being in the hair and beauty industry we know how important it is to get paid faster to improve your cash flow. If you use PayPal as your payment gateway you need to manually transfer funds from your PayPal account into your business’s bank account.

With Kitomba Pay, funds will be automatically paid into your nominated bank account the next business day. That means you don’t have to worry about manually transferring funds, which can be time-consuming. 

Additionally, in some countries, PayPal charges (yet more) fees when you transfer funds. With Kitomba Pay, you can save time and money by avoiding these additional fees altogether.

quote from customer about kitomba pay


Unlimited, free support

When you have questions or are experiencing issues, it’s important that support is at hand to help. With Kitomba Pay, you’ll receive unlimited free support from our team six days a week with emergency support available on Sundays, contactable by phone, webchat and email. PayPal doesn’t offer this level of support, and it can be challenging to have your queries answered within a reasonable timeframe.

That means with Kitomba Pay you can get the help you need when you need it, without having to deal with the frustration of waiting on hold for hours, waiting weeks for a reply to an email, or not receiving helpful solutions to your issues.

Support image

Are you ready to make the switch?

Switching to Kitomba Pay is easy. Simply get in touch and we’ll send you the application form.

All you’ll need is a copy of the following documents to apply:

  • A form of ID, such as driver’s license or passport.
  • Proof of trading address.
  • Proof of bank account.
  • Average transaction size and annual turnover.

If you have any questions contact us and a member of our team will answer any questions you may have.

Read more

Kitomba Pay: The smart way to take online payments

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