Contactless payments made easy
Take payments in-store and online with Kitomba. Faster payments, less admin and know your numbers are up-to-date.
Secure payments online
Take payments online with Kitomba. Faster payments, less admin and know your numbers are up-to-date.
Contactless payments made easy
Take contactless payments in-store and online with Kitomba. Faster payments, less admin and know your numbers are up-to-date.
Why you’ll love contactless payments
A smarter, faster way to take payments online and in-store while protecting your business revenue.
Why you’ll love Kitomba Pay
A smarter, faster way to take payments online while protecting your business revenue.
Why you’ll love Kitomba Pay
A smarter, faster way to take payments online while protecting your business revenue.
Make checkout a breeze
All payments accepted. KitombaPay accepts all major credit cards, EFTPOS and Afterpay.
No more errors. The amount is displayed instantly on the card-reader so no embarassing mistyped amounts charged to your clients.
Surcharges. Save on card processing fees by passing on the cost to your clients. It’s a little to them but can be big savings for your business.
Contactless payments. Whether it’s iPhone, android or contactless card, it’s a smooth experience for your clients.
Make online bookings a breeze
All payments accepted. KitombaPay accepts all major credit cards Afterpay.
Safe and secure. Payments are secured to the highest global data security standard.
Stored credit card. We securely store your client’s credit card so their checkout experience is even easier.
Merchant portal. See all online transactions in real-time in one central dashboard.
Make checkout a breeze
All payments accepted. KitombaPay accepts all major credit cards, EFTPOS and Afterpay.
No more errors. The amount is displayed instantly on the card-reader so no embarassing mistyped amounts charged to your clients.
Surcharges. Save on card processing fees by passing on the cost to your clients. It’s a little to them but can be big savings for your business.
Contactless payments. Whether it’s iPhone, android or contactless card, it’s a smooth experience for your clients.
Reduce no-shows and cancellations
Booking deposits. Salon booking software lets you take deposits online and in-store to reduce no-shows and cancellations by 29%. Learn more about deposits
Cancellation fees. Store your client’s credit card for online bookings, so you don’t lose revenue for no-shows or last-minute cancellations.
Sell vouchers online. Clients can buy vouchers anytime, anywhere, with instant email delivery.
Concessions. Design pre-paid pakcages or treatment plans to ensure clients return again and again.
Recurring payments. Use Salon Pay to set up memberships to secure future revenue.
Why Kitomba Pay?
Accept payments anywhere. Process card, cash, and digital payments seamlessly in-store and online.
Competitive rates. One simple flat rate to reduce your operating costs and increase your profits.
Free, unbeatable support. Our local support team is here six days a week, with emergency support on Sundays. And we answer in under 30 seconds.
Better cashflow management. Same-day settlements mean faster access to your money.
Merchant portal. See all online transactions in real-time in one central dashboard.
Safe and secure. Payments are secured to the highest global data security standard.
“We use deposits to reduce no-shows and last-minute cancellations. Because if we have clients not turning up, that is a massive expense to a small business.”
Candice, The Lounge & Co.
Frequently Asked Questions
Have a question about Kitomba Pay? Find your answer here or contact us.
What is Kitomba Pay Online Payments?
Kitomba Pay is an online payment solution for salons, spas and clinics that integrates seamlessly with Kitomba Salon and Spa Software. Kitomba Pay is designed to help you streamline the payment process for you and your team and help you to provide an exceptional client experience.
Phase 1 of Kitomba Pay includes Online Payments for Online Booking deposits and Online Voucher Sales, with more functionality available in the future.
Which payment methods are accepted?
Kitomba Pay accepts Mastercard, Visa and American Express, AMEX for Online Payments.
When will payments be made to my bank account?
Kitomba Pay provides next-business-day net settlement for transactions, which means funds will be paid into your nominated bank account the next business day.
Net settlement means the transaction fees are subtracted from the funds before they’re deposited into your bank account.
The cut-off time for settlement is 8:15pm AEDT / 10:15pm NZDT.
Any transactions processed after the cut-off time will not be included in the next day’s settlement, but the following day.
Funding will not take place on weekends or bank/public holidays when banks are closed. You will see all online transactions in your Kitomba Pay portal in real-time.
How do I get started with Kitomba Pay?
Getting started with Kitomba Pay is easy. If youʼre already a Kitomba customer, sign up here by filling out the application form.
All you will need for your application is:
- A form of I.D, such as driverʼs license or passport.
- Proof of trading address.
- Proof of bank account.
- Average transaction size and annual turnover.
How long does Kitomba Pay take to set up?
After submitting your application form it will take up to one week to get approved and set up with Kitomba Pay so you can start taking online payments. For point-of-sale terminals, allow up to two weeks for your terminal to be provisioned.
Which countries is Kitomba Pay available in?
What are chargebacks and retrieval fees?
A retrieval fee is charged to the customer (merchant) when an issuing bank makes a retrieval request on behalf of a cardholder.
What is the fee for chargebacks and retrievals?
Who are Kitomba Payʼs payment facilitators and processing partners?
Payment Card Industry PCI compliance is led by Vectra to help ensure the security of credit card transactions that are supported by Till. Through these payment partners, Kitomba Pay is fully compliant with all transaction and data regulations across Australia and New Zealand, providing a safe and seamless customer experience.
How do I cancel Kitomba Pay?
