Checkout never looked so good
Kitomba Pay is built into your salon software. So from the first booking to the final payment, everything just flows.
All major cards accepted · Next-business-day settlement · PCI DSS secure
Payments that know your salon
Take payments from anywhere in your salon or spa
Our sleek, portable touchscreen card terminal connects directly to Kitomba. Designed to work seamlessly with hair salon POS software, services flow straight through from your Kitomba system to the screen. No double entry, no errors, and no fumbling with totals.
Get paid before they walk through the door
Take deposits when clients book online and sell vouchers any time, day or night. Because Kitomba Pay is built into your Kitomba beauty salon POS software, every payment is tracked in your merchant portal in real time, so you always know exactly where your money is.
“We use deposits to reduce no-shows and last-minute cancellations. Because if we have clients not turning up, that is a massive expense to a small business.”
One click. Card charged. Done.
Give your clients an uber-like experience. With their card on file in your Kitomba hair salon point of sale system, they can breeze out of your business without the fuss of pulling out a card.
It’s fast, secure, and gives your salon a seamless, elevated feel. The kind of checkout that matches the quality of your service.
Charge clients without them being in the room
Send a text or email with a link so your clients can pay instantly. Great for securing a deposit for phone bookings or if a client forgets their wallet.
The client clicks the link, pays securely, and gets a receipt automatically. You’ll have their card on file for next time. You get paid, without an awkward conversation.
The impact of no-shows and cancellations is bigger than you think
In-store and Online Deposits
Set deposits up once. Let them run forever.
Deposits are automatically taken off the final invoice total when checking the client out. No cross checking systems. No stress.
Automatic Cancellation Fees
Skipping the awkward conversation.
If clients cancel within your notice period or don’t show up, Kitomba automatically prompts your team to charge a cancellation fee.
Invoice created. Card charged. Receipt sent. Fully integrated with Kitomba. All without you or your staff needing to pick up the phone.
A suite of features that doesn’t disappoint
In-salon terminal
A sleek touchscreen terminal with receipt printer that integrates directly with Kitomba. No double entry. No errors.
Online payments
Take deposits for bookings and sell vouchers online, 24/7. Plus the card gets saved, making payments even easier next time.
Accept all payment types
EFTPOS, Apple Pay, Google Pay, Visa, Mastercard. You name it? We support it.
Payment links
Text or email your clients a link to their invoice so they can pay you instantly.
Cardless checkout
Give your clients an uber-like experience. You can charge their card without them getting out their wallet.
Cancellation fees
Protect your business from late cancellations and no-shows by charging cancellation fees.
Next-business-day funding
Your money, your account… all within the next business day.
PCI DSS compliance and 3DS 2.0 security
Bank-grade security, built in.
Local support
Real people, Real experience. Our customer service team answer calls in under 30 seconds.
How does Kitomba Pay In-salon Terminals compare?
| Kitomba Pay | Other Providers | |
|---|---|---|
| No long-term contract Stay because you love it. Not because you're stuck for 36 months. | ||
| No network fees Other providers charge up to $40/month | ||
| Next business day settlement Others can take up to 2 days | ||
| Unified support One team for software & payments. Easier and faster help. | ||
| Built for salons Not retrofitted from retail. Designed for your hair and beauty. |
Ready to get started?
Using Kitomba?
Easy! All you need to do is start your application. Our team can help make it easy.
New to Kitomba?
Welcome! We can get you set up with both Kitomba and payments in one easy process.
Frequently asked questions
Getting started
What is Kitomba Pay?
It covers everything: a touchscreen terminal, online deposits, cardless checkout, payment links, and cancellation fees. All in one place.
Do I need to be an existing Kitomba customer?
Is Kitomba Pay available in my country?
How long does setup take?
Do I need to be an existing Kitomba customer to book?
Payments and features
What payment types does Kitomba Pay accept?
What's the difference between deposits, payment links, cardless checkout, and cancellation fees?
They’re four different ways to protect your revenue and give clients a smooth experience.
Deposits are collected when a client books online. They commit upfront, which reduces no-shows.
Payment links let you send a secure payment request by text or email. Great for phone bookings or clients who forget their wallet.
Cardless checkout lets you charge a saved card directly from Kitomba 1, from anywhere in your salon, without needing a terminal.
Cancellation fees are charged automatically when a client cancels within your notice period or doesn’t show up.
You can use any combination of these, whatever suits your business.
What is cardless checkout?
It’s an Uber-like experience for your clients. They breeze out without getting their wallet out. No front desk required.
What are payment links?
It’s ideal for securing deposits over the phone, chasing outstanding invoices, or any time you need to collect payment remotely.
How do cancellation fees work?
You set your policy once. Kitomba handles the rest.
Can clients save their card for future visits?
Pricing and funding
What does Kitomba Pay cost?
Kitomba Pay uses one flat rate across all transaction types, so you always know what you’re paying. No tiers, no surprise charges at the end of the month. Get in touch for current pricing.
Are there any hidden fees?
When does money land in my account?
Can I pass transaction fees on to my clients?
Where can I see my transactions?
What are chargebacks and retrieval fees?
A retrieval fee is charged to the customer (merchant) when an issuing bank makes a retrieval request on behalf of a cardholder.
What is the fee for chargebacks and retrievals?
Security
Is Kitomba Pay secure?
How are saved card details stored?
Who are Kitomba Payʼs payment facilitators and processing partners?
Kitomba Pay payments made on an in-store terminal are facilitated by our payment processing partner mx51. mx51 in conjunction with licensed acquirer TBC securely manage the end-to-end payments process across merchants, banks, card issuers and schemes.
Payment Card Industry (PCI) compliance is led by Vectra to help ensure the security of credit card transactions that are supported by Nuvei and mx51. Through these payment partners, Kitomba Pay is fully compliant with all transaction and data regulations across Australia and New Zealand, providing a safe and seamless customer experience.
Support
What support is available if something goes wrong?
No bots. No hold music. Real people who know your software.
What if I run out of paper rolls for my terminal?
For our Australian customers, we send complimentary paper rolls so you’re never caught short. If you are running low, you can call our team and we’ll get you sorted.