Success stories
Hear from some incredible salons across Australia and New Zealand as they share their stories with us about their journey in the industry, and how Kitomba helps them achieve success.
The Rumours are True
The Rumours Are True is a beloved salon located in Victoria, Australia, renowned for delivering an unforgettable client experience and exceptional dimensional colour work.
We had the pleasure of sitting down with owner, Loz Main, to discover how she’s built a salon that not only excels in colour artistry but also prioritises creating lasting connections with her clients, ensuring every visit is memorable.
Clarke and Co
Located in the heart of Keilor East, Melbourne, Clarke and Co. began as a small salon where clients could not only get their hair done but also enjoy facials, makeup, and skin treatments. Five years later, the salon has grown into a thriving beauty hub with a wide range of services and a great team culture.
We sat down with owner and director, Joyce Clarke-Henry, to learn how her vision has shaped the salon’s success and how she continues to create an exceptional experience for her clients.
LaSorella
LaSorella is a standout salon on the sunny Gold Coast which is best known for its expertise in blonde balayage, dimensional brunettes and colours that offer longevity.
We sat down with owner Samara Scott-Hunter, who is also the principal mentor at Salon Rising, to learn how she fosters a culture of strong human connection and excellent service that keeps both her team and their clients loyal.
“I would recommend Kitomba because knowing your numbers is so powerful within your salon.ˮ
Loz, The Rumours are True
V For Hair and Beauty
V for Hair and Beauty and VJ Barbers in Christchurch, New Zealand is a maximalist’s dream—bursting with colour and character everywhere you look, the popular salon has hair, beauty and barbering all under the same roof.
We sat down with owner,Vicki Odgen O’Fee (right), to hear about her journey and her advice to fellow business owners experiencing challenging times. Watch the video below and keep reading to hear her story.
Ross & Co Hair Design
Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a consistently exceptional client experience.
We met with the founder, Patricia Ross, to learn more about how she empowers her staff, tips for salon owners to grow their businesses, and her secret to achieving a rebooking rate of over 80%!
Hillcrest Hair Design
Hillcrest Hair Design, located in Hamilton, New Zealand is a family-owned salon that has been operating for over 50 years. In 2021, Amy Carswell took over the business from her grandparents and it has seen incredible growth, even during the pandemic.
Learn more about Amy’s start in the hair industry at a very young age, how she maintains a great culture at the salon, and her top tips for anyone who is thinking about stepping into salon ownership.
Plus, hear from more salon owners about their secrets to success!
MANE Salon
We spoke with Janine Simons, owner of MANE Salon in Wellington, New Zealand, about what makes her salon so successful. She credits her team, their shared values, and a dedicated training programme for keeping them at the top of their game.
Aboki Hair
We visited Aboki Hair in Nelson, New Zealand to speak with co-owners Melissa and John van Gosliga. They told us how they’ve managed to run a thriving business for more than 27 years, and successfully lead a big team of 18 staff aged between 20 and 75 years old!
True Grit
We sat down with Jacqui Victor, owner of True Grit in Christchurch, New Zealand, to talk about her salon team and the importance of training and supporting her staff to be the best hairstylists they can be.
Jacqui also talks about their journey through the 2010 Christchurch earthquake. Despite the devastation to the city and having to move their salon nine times, it was the perseverance and passion of their incredible team, the loyalty of their clients, and a little help from Kitomba that got them through.










