Elevate your salon’s client experience
Manage clients with ease and deliver personalised, memorable client experiences that keep them coming back.
Simplified payments
Simplify your payments with Kitomba Pay
Streamline your online payment process with Kitomba Pay, our fully integrated payment solution for taking deposits online and selling vouchers.
You’ll benefit from competitive rates, next-day funding, streamlined checkouts and great support.
Know your clients
Help your team feel confident about looking after every client that comes through your door with a fabulous client experience.
Keep client details in one place →
Make every visit personal
Kitomba’s industry-specific targets and incentives make it easy to set clear goals, celebrate wins and inspire your team to achieve a fabulous client experience.
Record personalised notes and preferences →
Deliver consistent, high-quality service →
Create moments clients love to talk about →
Keep clients loyal
Successful salons have a client base that comes back time and time again.
Sell vouchers and packages online →
Make payments easy
Kitomba’s fully integrated point-of-sale system makes every checkout seamless.
Choose the right software
The best tools should make life easier, not add to your to-do list. Pick software that sets you up for success from day one and keeps everything running like clockwork.
Get setup without the stress →
Real help, right when you need it →
Get more from Kitomba
Reporting and analytics
Targets and incentives
Kitomba Pay
Team management
Stock and inventory
Frequently Asked Questions
Have a question about how software can enhance your client experience? Find your answer below or contact us.
How much does salon software cost?
At Kitomba, we don’t take a ‘one size fits all’ approach because your business is unique. The price of Kitomba depends on what package you choose, the features you need, and the number of staff you have. When you book a free demo we can provide you with a quote tailored to your business’s unique needs.
View Kitomba’s packages here.
What kind of messaging does Kitomba provide salon owners?
Kitomba provides comprehensive messaging services to help you stay connected with your clients, from automated appointment reminders to bulk marketing campaign messages.
With Everyday Marketing, you can effortlessly set up text message and email messages to automatically send at designated times. Send appointment reminders, welcome new clients, express gratitude for referrals, follow up with long-absent clients, send rebooking reminders, check on client satisfaction after treatments, and celebrate special occasions like birthdays.
Your clients can respond to your text message and email messages to confirm, cancel or change their appointments with ease.
With Campaign Marketing, you can send one-off text and email marketing campaigns to drive bookings and communicate with your clients at scale. For email marketing, you can use our marketing tool Kmail, or our Mailchimp integration.
Download our free eBook, 40+ text templates for salons or spas, to get access to over 40 customisable templates that encourage clients to take action.
How do you create a great client experience in a hair salon?
The perfect client experience starts when the client books an appointment with you. Whether a client is making an appointment in person, over the phone, or online through your salon booking system, it’s important that booking an appointment at your salon, spa or clinic is as simple and convenient as possible.
Learn more about how to provide a great client experience.
Get started with Kitomba