Simple and smart online booking for salons
Take bookings 24/7 with Kitomba Online Booking for salons and spas
Why you’ll love Kitomba Online Booking
Receive bookings while you sleep and maintain complete control of your appointment book with the most powerful and simple online appointment booking system designed specifically for the hair and beauty industry.
Take bookings online 24/7
Never miss a booking
Increase client loyalty
Stay in control of your appointment book
Keep your salon or spa open for bookings 24/7 with powerful, customisable online appointment booking that integrates seamlessly with your appointment book.
Set staff hours, capabilities, services and packages and required follow-on services, and remain in full control by approving, amending or rejecting pending bookings before they’re confirmed.
Never miss out on bookings
Our data shows that 50% of online bookings are made outside of standard business hours, which means people want the freedom to book in their own time.
Let your clients book online at any time with your unique booking portal, it can be added to:
- Your website
- Google Business Profile listing
- Social media platforms such as Facebook and Instagram
Increase your clients loyalty
With Kitomba Online Booking, clients can check their loyalty balance when they book a new appointment online, giving your clients transparency over their rewards and encouraging future bookings.
What our customers love about online booking
Hear what Laura Hunter, Salon Partner at Oscar Oscar Salons, loves about Kitomba’s innovative online booking system for salons.
Did you know?
50% of appointments booked online occur outside of standard business hours, meaning by taking bookings online 24/7 you open your business up to more clients and opportunities.
Improve your cash flow
Kitomba Online Booking enables you to take online payments at the time of booking, which is proven to reduce no-shows and cancellations, plus it keeps your cash flow healthy.
You can either take full payment or a deposit amount of your choosing, either a fixed amount or a percentage, to secure the booking.
Reduce no-shows
You’ll be notified automatically when a client books online, and Kitomba will also automatically let your client know you’ve received and confirmed their booking so you don’t have to.
Clients can then add their appointments directly to their personal calendars by clicking a link when they receive their appointment confirmations.
Set up your online booking site with ease
It takes less than 10 minutes to create your online booking site and you can start taking bookings straight away.
Don’t have a website? No problem! Kitomba Online Booking is hosted by Kitomba, so you can have an online booking site without needing a website.
“Having the Kitomba Online Booking system absolutely never detracts from the human element of running the appointment book. I love Kitomba software, it’s absolutely changed the way I look at my business.”
Laura Hunter
Oscar Oscar Salons
“Having the Kitomba Online Booking system absolutely never detracts from the human element of running the appointment book. I love Kitomba software, it’s absolutely changed the way I look at my business.”
Laura Hunter
Oscar Oscar Salons
“Kitomba’s Online Booking is so streamlined and seamless. I like the fact that you can program it. For example, in our salon, anything booked online that’s under $50 has to be paid for at the time of booking.”
Vicki Odgen O’Fee
V for Hair & Beauty and VJ Barbers
Customise your site to reflect your brand
Add your logo, imagery, colours, background and description so it fits your unique branding and style.
You can add a link to your online store for clients to buy products, and customise your online vouchers ready to send to clients.
Choose what services are available online
We understand you may not want all your services to be bookable online.
That’s why Kitomba lets you customise and manage your services and pricing at a business and individual staff level.
Create your own unique packages and set required follow-on services to ensure clients book the right services together.
Manage your online bookings on the go
Kitomba 1 gives you and your team access to the key features you may need on the go, from anywhere, at any time.
Kitomba 1 is available via any web browser on your computer, smartphone or tablet so you can manage bookings wherever you are.
“Online booking makes it very easy for our clients to book appointments with us even when we’re not open. A lot of people work shift work, so once they get their rosters it’s quite easy for them to be able to plan their week or month and book online with us. Online Booking is absolutely a huge benefit to us and our clientele.”
Candice Whitehead
The Lounge and Co.
“Online booking makes it very easy for our clients to book appointments with us even when we’re not open. A lot of people work shift work, so once they get their rosters it’s quite easy for them to be able to plan their week or month and book online with us. Online Booking is absolutely a huge benefit to us and our clientele.”
Candice Whitehead
The Lounge and Co.
“We use Kitomba Online Booking every day. It’s almost like having the salon running and somebody being there to take appointments without us actually physically being in the salon. It has taken away some of the work that’s needed to take those appointments. That’s been a huge part of our growth.”
John van Gosliga
Aboki Hair
More features we think you’ll love
Marketing tools
Reporting and analytics
Targets and incentives
Team management
Stock and inventory
Frequently Asked Questions
Have a question? You might find it here. If not, talk to us. We’re here to help.
What package do I need to be on to access online booking features?
You need to be on the Kitomba Diamond package to access our powerful online booking features.
How can online booking increase my salon’s revenue?
By allowing them to do that you encourage your clients to book an appointment with you more often and with online booking deposits you are bringing in more cash flow to the business as well.
How does online booking work?
Online Booking will automatically sync with your appointment book to show staff availability for the client’s chosen services, so your clients can see which time slots are available and can book a time that suits them.
Kitomba notifies you when a client makes an online booking. You then choose to accept, move or cancel a booking before it’s confirmed with your client. Kitomba will also automatically let your client know you’ve received and confirmed their booking so you don’t have to.
Will I lose control over my appointment book?
We’ve even developed industry-specific features, such as ‘Required follow-on services’ to ensure that your clients book the correct services together.
Want to learn more about Kitomba’s Online Booking?
Already a Kitomba customer?
Contact our team for help using Kitomba Online Booking, or visit our support guides.
Not a Kitomba customer yet?
Book your free personalised demo so see Kitomba Online Booking and our other features in action.