Online booking for salons and spas
With salon booking software, your business stays open around the clock to take appointments while you stay in control of your calendar.
Why you’ll love Kitomba online booking
Control your appointment book • Reduce no-shows • Beautiful client experience
Stay in control of your appointment book
Set staff hours and services. With salon management software. Define who’s available, when, and for which services.
Follow-on services. Prompt clients to book requried services together. Like a blow dry after a colour.
Approve, amend or reject bookings. Maintain complete control by reviewing online bookings before they’re confirmed.
Improve cashflow & reduce no-shows
Booking deposits. Take a deposit or full payment onine to protect your business and reduce cancellations.
Cancellation fees. Be clear about your cancellation policy and easily charge their card for last-minute cancellations.
Instant confirmations. Clients are automatically notified by email or text when their booking is confirmed.
Calendar sync. Clients can add their confirmed appointment directly into their personal calendar.
Point of sale integration. Process payments seamlessly when clients check out after their appointments.
Create a beautiful client experience
Customisable booking site. Add your logo, colours and imagery to match your brand.
Access anywhere. Clients can book from your website, Google Business Profile, Instagram, Facebook or TikTok.
Loyalty balance. Clients can check their loyalty rewards when booking. So they’ll want to come back.
Secure stored credit card. Clients can keep their credit card on file so it’s a faster online checkout.
“Online booking never detracts from the human element of running the appointment book. It’s changed the way I look at my business.”
Laura, Oscar Oscar Salons
Choose your package
We offer mutiple options, so you can choose the best package for your business.
Gold
The core features you need to run a successful salon, spa or clinic with 3+ staff.
Appointment book
Booking reminders
No new client fees
Phone support
Platinum
Manage your business from anywhere with access to our cloud system, Kitomba 1.
Staff targets
Custom digital forms
Loyalty program
Waitlist
Diamond
Manage and grow your business without limits with advanced features and reporting.
Online booking
Online deposits
Cancellation fees
AI marketing
Enterprise
Sophisticated tools to run your business across mutliple locations from one central platform.
Centralised performance tracking
Centralised client management
Enterprise-grade reporting
Secure access
Get more from Kitomba
Marketing tools
Reporting and analytics
Targets and incentives
Stock and inventory
Team management
DID YOU KNOW
50% of appointments booked online happen outside of business hours.
Frequently Asked Questions
Have a question? You might find it here. If not, talk to us. We’re here to help.
What package do I need to be on to access online booking features?
You need to be on the Kitomba Diamond package to access our powerful online booking features.
How can online booking increase my salon’s revenue?
By allowing them to do that you encourage your clients to book an appointment with you more often and with online booking deposits you are bringing in more cash flow to the business as well.
How does online booking work?
Online Booking will automatically sync with your appointment book to show staff availability for the client’s chosen services, so your clients can see which time slots are available and can book a time that suits them.
Kitomba notifies you when a client makes an online booking. You then choose to accept, move or cancel a booking before it’s confirmed with your client. Kitomba will also automatically let your client know you’ve received and confirmed their booking so you don’t have to.
Will I lose control over my appointment book?
We’ve even developed industry-specific features, such as ‘Required follow-on services’ to ensure that your clients book the correct services together.
Get started with Kitomba