Learn how to run a successful salon with Kitomba Education
At Kitomba, we provide so much more than great software. Discover how to run a successful salon or spa with live Kitomba Education, featuring essential tips for business management, client retention, marketing, understanding reports and more!
Personalised education to set you up for success
When you join Kitomba, you’ll benefit from tailored education sessions designed just for you. View our available education sessions below, each delivered live by an expert Kitomba educator online.
Essentials for hair
Empower your team with this interactive session specifically for hair salons, where you’ll learn how to:
- Effortlessly manage appointments.
- Handle client billing.
- Balance cash drawer at the end of the day.
By the end of this 1.5-hour session your team will be able to use Kitomba 1 with confidence.
Essentials for beauty
This education session is designed to empower your beauty salon or spa’s team and ensure they’re set up for success with Kitomba.
By the end of this 1.5-hour session, you’ll feel confident with:
- Managing appointments seamlessly.
- Billing clients efficiently.
- Balancing the cash drawer at the end of the day.
Managing your hair or beauty enterprise
Designed for enterprises, you’ll learn how to streamline your business operations across multiple locations and drive revenue growth.
By the end of this 1-1.5 hour session, you’ll be able to:
- Create targeted client lists across multiple locations for effective marketing.
- Efficiently manage your master stock and service lists.
- Use Kitomba 1’s powerful reporting features to analyse overall performance and drill down into each location’s metrics.
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Next-level live education
Available to Kitomba customers who have completed the relevant essential education from above, choose the education sessions that fit your unique needs and business goals.
Marketing 101 for hair and beauty
Learn how to master your salon’s marketing by using Kitomba’s powerful automated marketing and campaign marketing tools to keep your appointment book full and increase revenue.
By the end of this 1-hour session, you’ll know how to:
- Send one-off marketing campaigns via text and email.
- Set up powerful automated marketing messages.
- Segment your client database for optimal results.
Personalise your Online Booking site
Set your online booking site up for success with this 1-hour session where you’ll learn how to customise your online booking site’s branding and services.
We’ll cover:
- How to set up customised services, staff, availability and important business settings.
- Branding and cancellation policy.
- Adding a book now button to your website and social media.
Grow your business with Kitomba Reports
Gain valuable insights into your business performance and where you could be leaving money on the table with Kitomba reports.
By the end of this 1-hour session, you’ll learn:
- How to use Kitomba reporting.
- What figures to look at and why.
- How to use reports to move the needle in your business.
Stock management mastery
Are you ready to take control of your inventory? By the end of this 1-hour session, you’ll know how to:
- Set up your products, suppliers, and categories.
- Perform stocktakes from any device.
- Order stock and manage inventory seamlessly.
Once you know what you’re doing, managing your inventory will be a breeze!
Learn a little more
From exclusive masterclasses to free downloadable guides, continue your business education journey below.
eBooks
How-to guides
Blog
Support
eBooks and downloadables
Unlock your salon or spa’s potential with our expertly crafted eBooks and downloadable resources designed to provide you with actionable steps and customisable templates for growth.
How-to guides
Discover our extensive collection of guides and videos designed to help salons and spas master Kitomba’s features.
These resources offer step-by-step instructions about everything you can do with Kitomba.
Blog
Elevate your salon or spa with tips from experts in our blog, packed with in-depth educational resources to empower your business.
Support
You can call, email or chat with us online whenever you need help, six days a week with emergency support after hours. We answer your calls within 25 seconds on average!
Samara Scott-Hunter
LaSorella
“I’m obsessed with every report that is in Kitomba. We can break so much down in how we can support the team, but also how we can support the business and then we can work towards those goals together.”
Loz Main
The Rumours Are True
“I recommend Kitomba because understanding your numbers is crucial for your salon’s success. It empowers your team to track their performance and set targets, making your business unstoppable.”
Laura Hunter
Oscar Oscar Salons
“At Oscar Oscar Salons we love using Kitomba Salon and Spa Software so we have a full understanding of everything going on in our business. Numbers are an excellent predictor of what’s going to happen to your business in the future.”
Samara Scott-Hunter
LaSorella
“I’m obsessed with every report that is in Kitomba. We can break so much down in how we can support the team, but also how we can support the business and then we can work towards those goals together.”
Loz Main
The Rumours Are True
“I recommend Kitomba because understanding your numbers is crucial for your salon’s success. It empowers your team to track their performance and set targets, making your business unstoppable.”
Laura Hunter
Oscar Oscar Salons
“At Oscar Oscar Salons we love using Kitomba Salon and Spa Software so we have a full understanding of everything going on in our business. Numbers are an excellent predictor of what’s going to happen to your business in the future.”
Nic Miti
Reds Hair
“As a business owner, math is not my strong suit. So Kitomba makes the reporting so much easier to understand where you need to be, where you need to go, and what you need to do.”
Vicki Odgen-O'Fee
V for Hair & Beauty
“We switched to Kitomba to expand and simplify our system. Our previous software wasn’t providing the content we needed for daily operations, but Kitomba has everything we were looking for.”
Michelle Marsh
Surreal Hair
“I recommend Kitomba to everyone, whether they’re starting solo or growing into a larger team. It’s important to track your progress from day one, and Kitomba has the best reporting system I’ve seen.”
Frequently Asked Questions
How much does Kitomba education cost?
A 1-hour eduction session is $99, or a package of three 1-hour sessions is $199.
Can the education session cover other features too?
Yes, our team will speak to you about what you are wanting to cover and we can make an education plan to cover this in the one session or over multiple sessions.
Is Kitomba education compulsory or optional when I sign up for Kitomba?
The Kitomba essential live education sessions are compulsory to learn the basics. The more education sessions you complete, the more value you will get from your Kitomba software, and the more value and results you will create for your business.
I’ve been with Kitomba for a while, can I book a refresher education session?
Absolutely! Please get in touch with our team so we can book this in for you. Fill out the form on this page to get started.
How are the education sessions conducted?
Sessions are conducted remotely online over Zoom – our educators have their cameras on. Please note you must join the Zoom session from a computer, not a mobile device.
Who can attend the education sessions?
All staff must attend the essential education session to learn the basics. It is then up to you who attends the feature-based sessions.
Consider who will be using/managing those areas in your business (eg. you might want the salon manager/s to attend a stock management session, or a marketing person you’ve hired to attend a marketing session).
How do I book an education session?
Please get in touch with our training team by filling out the request form on this page. We will be in touch with you to go over the next steps.