Device specifications for Kitomba software
To ensure Kitomba runs efficiently in your business, here are our recommended and supported computer, internet and hardware specifications.
Kitomba is compatible with MacOS and Windows
Kitomba works with most Windows and Mac operating systems and computers.
Please note: The Apple Magic Mouse is not compatible with Kitomba (the mouse that comes with Mac desktop computers).
Kitomba 1 is compatible on all mobile devices
Kitomba 1 works on all Android and iOS devices, including phones and tablets.
Kitomba 1 comes in the form of a web app, making it fast and seamless to use.
Computer requirements for Apple Mac’s
To ensure Kitomba runs efficiently in your business, here are our recommended and supported computer requirements.
Operating system
Processor
Apple M Series: We support all M series chips.
Intel i Series: Your processor should be i5 2.7 GHz or better. At a minimum Kitomba can work at i5 2.3 GHz.
Memory
You must have at least 8GB of RAM in your computer.
Available hard drive space
We recommend a hard drive space of 5GB however 1GB or 10% of total hard drive space is enough (whichever is higher).
Screen resolution
A screen resolution of 1920 x 1080 pixels is recommended or a minimum of 1680 x 1050 pixels.
Screen size
To run Kitomba we recommend a 17-inch screen but Kitomba can function on a 15-inch.
Mouse
Any mouse that is connected by USB or USB wireless receiver. Please note, The Apple Magic Mouse is not compatible with Kitomba (this is the mouse that comes with Mac desktop computers).
Ports
You need a few ports to enable Kitomba’s success.
6 x USB ports. These are usually used for mouse, keyboard, barcode scanner, cash drawer, printer, EFTPOS and UPS power supply.
1 x Serial port may be required for EFTPOS integrations.
Note: USB hubs or multi-adaptors are often not compatible with hardware
Computer requirements for Windows PC’s
To ensure Kitomba runs efficiently in your business, here are our recommended and supported computer requirements.
Operating system
Processor
Your processor should be i5 3.0 GHz or better. At a minimum Kitomba can work at i3 2.4 GHz.
Memory
Available hard drive space
We recommend a hard drive space of 5GB however 1GB or 10% of total hard drive space is enough (whichever is higher).
Screen resolution
A screen resolution of 1920 x 1080 pixels is recommended or a minimum of 1680 x 1050 pixels.
Screen size
To run Kitomba we recommend a 17-inch screen but Kitomba can function on a 15-inch screen.
Mouse
Any mouse that is connected by USB or USB wireless receiver.
Ports
You need a few ports to enable Kitomba’s success.
6 x USB ports. These are usually used for mouse, keyboard, barcode scanner, cash drawer, printer, EFTPOS and UPS power supply.
1 x Serial port may be required for EFTPOS integrations.
Note: USB hubs or multi-adaptors are often not compatible with hardware
NETWORK
Internet requirements
We recommend an internet connection of 3 Mbps or faster connected via LAN. At a very minimum Kitomba can run on 0.8 Mbps.
Please note: 4G internet connections are not able to support running Kitomba on multiple computers. In order to run a remote Kitomba off-site, your router must support port forwarding.
Point-of-Sale hardware
Barcode scanners (USB connected)
Symbol LS9208i (Desktop)
Symbol LS2208 (Handheld)
Receipt printers (USB connected)
Star TSP Series (TSP 113 / TSP 143)
Cash drawers
Javelin BCD410B (410mm wide x 415mm deep x 100mm high) connected through a compatible kicker or printer.
Note: Kicking open a cash drawer through a receipt printer is not supported on Mac computers.
Cash drawer kickers
Cash Drawer Kicker DT 100U Advantage USB
Kicker DT-100U USB
EFTPOS
Kitomba supports EFTPOS integrations with a number of providers in New Zealand
EFTPOS integrations are not supported on Mac computers.
EFTPOS
Kitomba supports EFTPOS integrations with a number of providers in Australia
Note: EFTPOS integrations are only supported on Mac computers when using Westpac Presto Smart or Kitomba Pay.
EFTPOS
Kitomba supports EFTPOS integrations with a number of providers in Australia
Note: EFTPOS integrations are only supported on Mac computers when using Westpac Presto Smart or Kitomba Pay.
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