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Book a demo to see Kitomba in action

Speak with one of our business consultants to learn how Kitomba Salon and Spa Software can help you save time, grow revenue, and create the business of your dreams.

Kitomba software

Frequently Asked Questions

Have a question? You might find it here. If not, talk to us. Weʼre here to help.

How much does Kitomba cost?

At Kitomba, we donʼt take a ‘one size fits allʼ approach because your business is unique.

The price of Kitomba depends on what package you choose, the features you need, and the number of staff you have.

When you book a free demo, a Kitomba Business Consultant will provide you with a quote tailored to your businessʼs unique needs.

What happens when I book a demo?

Once you complete the form, a Kitomba expert will be in touch for a 15-minute discovery call.

This call is to answer any questions you may have, better understand your business needs and figure out if Kitomba would be a good solution for you and your business.

If Kitomba is a good fit for your business, weʼll organise a time for a live demonstration with you (approx. 1 hour) so you can see the software in action. During this session, weʼll guide you through the features that will help you to achieve your business goals.

What kinds of reports does Kitomba have?

We pride ourselves on providing the most powerful reporting in the industry. Kitomba has over 150 reports, each delivering accurate data that enables you to see your business performance from every possible angle, helping you to make informed decisions and achieve greater success.

Our most popular report, the Business Summary, delivers all the key information you need to understand and manage your business. Using years of industry experience, weʼve created this tool to give you all the numbers you want in one report.

  • Itʼs customisable so you can focus on whatʼs important for your business.
  • It combines everything you want to see into one easy-to-understand report.
  • Now you can track all your KPIs with ease, and compare date ranges with the Business Summary Variance report, so you can see if your metrics have been growing.

Learn more about Kitomba Reports here, or book a free demo so we can take you through the reports we have available.

What kind of messaging features does Kitomba offer?

Kitomba provides comprehensive messaging services to help you stay connected with your clients, from automated appointment reminders to bulk marketing campaign messages.

With Everyday Marketing, you can effortlessly set up automated SMS and email messages to automatically send to clients.

Let Kitomba welcome new clients, express gratitude for referrals, follow up with long-absent clients, send rebooking reminders, check on client satisfaction after treatments, and celebrate special occasions like birthdays, all without you having to lift a finger.

Your clients can respond to your SMS and email messages to confirm, cancel or change their appointments with ease. Responding to appointment reminders with confirmations automatically update their appointment status on your calendar, so you can free up your staff with time-consuming admin.

With Campaign Marketing, you can send one-off SMS and email marketing campaigns to drive bookings and communicate with your clients at scale. For email marketing, you can use our marketing tool Kmail, or use our Mailchimp integration.

Can I transfer my data from my current salon software to Kitomba?

To make the move from your current software as seamless as possible, we have a team of onboarding specialists that will help migrate your client data across from your current salon software wherever possible.

During your free demo, we can look into your current system and what data weʼre able to transfer over for you and come up with the best plan to make the move as quick and easy as possible.

What kind of device do I need to run Kitomba?

Kitomba on the ground

Installed on your computer in your salon, spa or clinic, Kitomba includes all the features you need to manage your business. Being an installed solution ensures itʼs fast and reliable, even if your internet is slow or experiencing outages.

Most computers can run Kitomba, whether you prefer a PC or Mac. To learn more about what your computer needs, check out our Device specifications page.

Kitomba 1 in the cloud

Kitomba 1 is accessible via any web browser you and your team can access the key features and information you need anytime, from anywhere, on any device, whether itʼs a desktop computer, tablet or mobile phone. You donʼt even need to download an app! Simply visit www.kitomba.com/k1 in your web browser to login.

Prefer a quick call?

Not ready to book a demo? Read through our frequently asked questions or book a free 15-minute call.

Questions?

Kitomba’s business management software is packed full of features to make you and your business more successful.

Visit our features page.