Elevate your customer experience with client consultation forms
Safely and easily collect and store information with fully customisable client consultation forms for salons, spas and clinics.
Why you’ll love Kitomba’s digital consultation forms
Go paperless, save time and enhance your client experience with Kitomba’s customisable forms—send them via text or email for convenient completion, or clients can fill them out securely in your salon or spa using an iPad.
Save time and save the trees
You don’t need to keep track of your paper trail when you store information in the cloud. Forms can be completed on any device and they’re automatically saved to the client card, so you and your team have easy access to all the information whenever you need it, and all client forms are secure.
Create your own forms
There’s no limit to the number of forms you can create with Kitomba. From consultation and consent forms, you can easily customise your forms to fit your needs.
Did you know?
300+ trees are saved by using Kitomba’s digital forms each year on average.
Keep client information up to date automatically
Reduce the risk of manual errors. Information from completed forms automatically syncs with Kitomba to create a new client record or update an existing one.
Personalise your treatment plans
On a client’s first visit, collect contact details and note down their preferences and goals to help your staff create a personalised treatment plan.
Chrysalis success story
Seamlessly update client information
Watch the video to hear from salon owner Louise Dickinson to learn how she used Kitomba’s digital consultation forms to streamline her business and connect with her clients.
Send forms in advance
Save time with smart syncing
Keep client information secure
Send forms to your clients in advance
Reduce visit times, waiting room contact and the use of shared devices when you send your clients their forms in advance by text message or email. Your clients can complete their forms whenever and wherever they choose!
Reduce admin by updating client details automatically
Kitomba Forms are always in sync with your client cards. Information already in the system will pre-populate in the form to save your clients time, and if they edit their contact information in the form, their client card will be updated automatically, so your client information is always up to date.
Store information safely and securely
Keep sensitive client information safe, secure and easily accessible from Kitomba. You can even customise your security levels so you know exactly who has access to client information.
“Kitomba Forms helps us to get all the information we need from a particular client, and it’s extremely useful to our staff because it cuts down the time that we spend on filing and note writing. Everything is stored in the same place, so it’s easy to find.”
Kaaren Whale
Studio 31
Go paperless with Kitomba Forms
Book your free personalised demo of Kitomba Salon and Spa Software. You’ll see the software in action and find out how it can help you take your business to the next level.
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Frequently Asked Questions
Have a question? You might find it here. If not, talk to us. We’re here to help.
What package do I need to be on to access Kitomba’s digital forms?
How do Kitomba Forms work?
Kitomba’s form builder enables you to create your own forms, including all the information you need your clients to read and the questions you need answered. It’s easy to add questions, pictures, spaces for signatures and so much more.
Once they’re created, you’ll be able to add the appropriate forms to your client’s appointment in Kitomba 1. You can send the forms to your client by email or text, to complete before their appointment, or complete the forms during the appointment.
Clients and staff can easily complete the forms on any device. You can even add images during your client consultation, and draw on them to mark areas of concern or treatment plans.
Whether completed at home or in the salon, all forms will be automatically saved to the Client Card, ensuring easy access to the information whenever you need it.
Why should I use Kitomba Forms in my business?
There are so many reasons to use digital forms:
- Easily gather important information and consent from your clients.
- Go digital to reduce the administration and waste associated with paper forms and make your business more sustainable.
- Keep sensitive client information safe, secure and easily accessible from Kitomba.
Reduce visit times, waiting room contact and the use of shared devices when you send your clients their forms in advance.