Keep your clients coming back with powerful marketing tools
Marketing your salon, spa or clinic has never been easier (or more effective).
Why you’ll love Kitomba’s marketing features
Kitomba has been helping top-rated salons, spas and clinics achieve success for 20 years. Kitomba provides industry-specific salon software features and free unbeatable support to help you reach success.
Retain your clients
Increase client loyalty
Boost your revenue
Keep your clients coming back
With Everyday Marketing, you can set up a range of different automated marketing text messages and emails to be sent to your clients who havenʼt booked a future appointment, encouraging them to return.
This saves countless hours for your team and keeps your clients coming back more often.
Turn your clients into raving fans
Keeping in touch with your clients is effortless with Kitomba Everyday Marketing. Some of the most popular automated marketing messages you can set up include:
Happy birthday wishes
Send them a birthday message with a special offer to increase their loyalty.
Thank new clients
Say thanks for visiting and encourage them to return (maybe with a special offer to entice them back).
Say thanks for referring a friend
Automatically thank your loyal clients for spreading the good word!
Boost your salonʼs revenue automatically
You can automate both text and email marketing messages to generate more revenue by sending clients:
Product replacement prompts
Prompt clients to replace a specific product when theyʼre next due. Theyʼll appreciate the reminder!
Touch-up reminders
For services that require touch-ups after a specific period of time, remind your clients to book so they can maintain the best results.
“The marketing tools in Kitomba help me so much. We track what promotions and discounts we use in the system to segment our client base and create lists of people that we can market to.
We use Everyday Marketing in Kitomba to stay connected with our clients with automated messages for happy birthday emails, new client feedback, etc. It really helps us deliver the best client experience.”
Amy Carswell
Hillcrest Hair Design
Did you know?
Salons that send automated marketing messages by text or email (called Everyday Marketing in Kitomba) increase client spend by 16% on average, service revenue by 17%, and get more appointments per year.
Fill your appointment book
Send marketing campaigns with ease
If you want to fill your appointment book or promote a new service or product, sending a text or email campaign is one of the easiest and most efficient tools you can use.
Our text campaign feature enables you to set up and send out a campaign in minutes.
Or, you can send an email campaign using our Kmail template builder or Mailchimp integration.
Run promotions with ease
Attract clients with promotions and special offers
You can easily set dollar or percentage discounts to attract new clients or retain existing ones. The promotions and discounts report in Kitomba 1 will tell you how many times it was redeemed so you can measure your campaign success.
Powerful marketing lists
Personalise your marketing campaigns
With Kitomba Reports, you can create marketing lists that allow you to get highly targeted with your marketing campaigns, including:
- Clients who havenʼt booked in a while so you can send them a special offer to entice them back.
- Clients who have purchased a specific brand of product that you are having a sale on or have new releases for, so they can stock up.
- Clients who had a specific service such as a facial in the last six months so you can promote your new facial to them.
- And so much more!
Free eBook: Automated marketing for salons, spas and clinics
Download our free guide: Automated marketing for your salon, spa and clinic. It includes 11 automatic marketing ideas proven to get results, ready-to-use email and text templates, tips for measuring success and so much more.
Itʼs easy for your clients to book online 24/7
Kitomba Online Booking is fully customisable to your brand and the services you provide. By allowing clients to book appointments online from anywhere at any time, you open the doors to a broader client base, increasing your business’s reach and revenue.
Youʼll remain in full control of your appointment book, approving all appointments first.
Taking bookings through social media
The “Book Now” button on Facebook and Instagram seamlessly integrated with Kitomba’s online booking system to simplify appointment booking for your clients, reach more people, and make your salon, spa or clinic more efficient.
Let your brand and personality shine
From customising your online booking site to match your brand, to creating your own beautiful emails through our Kmail template builder and Mailchimp integration, everything you need is at your fingertips to make your brand stand out online.
Did you know?
Salons and spas that send one-off marketing campaigns to their database via email or text message through Kitomba’s Campaign Marketing feature receive an additional 42 appointments per year on average, see an 11% increase in total client spend, and an 18% increase in spending on services on average.
Engage your clients
Watch the video to hear from salon owner Vicki Odgen-OFee to learn how she used Kitombaʼs marketing features to connect with her clients.
Work smarter, not harder with our marketing integrations
Harness the power of artificial intelligence
Get more online reviews with Reputation AI
Talk to us
Find out why so many successful salons, spas and clinics use Kitomba
More features we think you’ll love
Reporting and analytics
Targets and incentives
Team management
Stock and inventory
Frequently Asked Questions
Have a question? You might find it here. If not, talk to us. Weʼre here to help.
What package do I need to be on to access marketing features?
Each package contains marketing features, and our Diamond package includes our entire suite of powerful marketing tools.
How can marketing increase my salonʼs revenue?
How does automated marketing work?
Download our free eBook Automated Marketing to learn more.
Want to learn more about Kitomba’s marketing tools?
Already a Kitomba customer?
If you’re a Kitomba customer and would like to find out more about reporting, check out our reporting support guides or get in touch with our support team, we’re here to help!
Not a Kitomba customer yet?
Book your free personalised demo of Kitomba Salon and Spa Software. You’ll see the software in action and find out how it can help you take your business to the next level.