Keep your clients coming back with Kitomba’s enhanced loyalty feature.
Whether you allow clients to earn loyalty points (Kitomba Dollars) on services, retail products, gift vouchers or concessions, you can now manage and redeem their loyalty straight from Kitomba 1 – rewarding client commitment to your salon, spa or clinic while encouraging repeat visits and higher spending.
With Loyalty in Kitomba 1, you can:
-
Redeem loyalty points seamlessly on Kitomba 1’s point-of-sale, making checkout quick and easy from any device.
-
View loyalty balances instantly on a client’s card, ensuring you have visibility over rewards effortlessly.
-
Add bonus loyalty points, whether it’s a special promotion, a thank-you gift, or an exclusive VIP reward.
This feature is available to customers on Kitomba’s Platinum and Diamond package.
How does it work?
Turning on Loyalty for your business enables you to reward clients for their continued support by allowing them to earn points on their spending, which can be redeemed for discounts at check-out.
Redeem loyalty points seamlessly
Client’s love feeling valued, and Kitomba’s easy-to-use loyalty program allows your staff to clients in the know withhow they’re tracking. Instantly redeeming available loyalty points at check-out means that clients can immediately enjoy the benefits of their loyalty to your business, encouraging repeat visits and higher spending.
View loyalty balances instantly
No searching through reports or manually calculating points—everything you need is right in the client card. The updated loyalty balance view lets you and your team quickly check and manage loyalty rewards, making every client interaction smooth and efficient.
Drive more bookings and sales with bonus loyalty points
With the ability to add bonus loyalty points, you can create exclusive promotions, reward referrals, or celebrate client milestones when you want to. This flexibility helps you encourage future bookings, increase average spend, and strengthen client relationships.
Who can manage Loyalty?
Managing Loyalty in Kitomba 1 is available to Platinum and Diamond users with Complete sales and refunds user access. You can make changes to your business’ access levels here.
For more information on Loyalty in Kitomba 1, visit our support guides:
If you’re not a Platinum or Diamond customer and want to manage Loyalty in Kitomba 1, try it free for 30 days here.