Learn how to manage your salon, spa or clinic with these articles.
If the idea of asking clients for a deposit makes you a little nervous, you're not alone. Many salon and spa owners worry it will come across as distrustful, or worse, drive clients away. But here's the reality: a well-communicated deposit policy is a sign of a...
In today's competitive beauty industry, attracting new clients is only half the battle. The real...
Retail sales represent one of the most underutilised revenue streams in the salon industry. While...
Alignment between your team, marketing, and operational systems is essential for running a...
Retail is a critical revenue stream for salons, but it works best when it feels helpful rather...
February is the real start of the salon business year in New Zealand. After the busy summer and...
February is the perfect month to pause, refresh, and focus on wellness. After the busy holiday...
Running a salon without reviewing systems and targets is like driving without a map, you may get...
January is your actual planning month. Not December - you were too busy surviving to plan. Not...
The start of a new year is the perfect time to hit refresh on your salon business. Instead of...
The busy season is just around the corner, and while packed schedules are exciting, they can also...
Your client consultation is one of the most important tools you will ever use! For the hair and...
Coming up with ways to keep your team motivated throughout the year can be hard. However, one...
Your team is your greatest asset. They serve your clients, they represent your business and they...
Managing a team can be difficult, particularly as we often don’t receive any formal training on...
Building a successful salon or spa business takes more than just hard work it requires a dedicated...
As a salon owner, fostering a healthy and supportive environment for your team is crucial not only...
In the fast-paced and ever-evolving world of salons and spas, investing in salon team development...
Understanding your business’s numbers is more important than ever. As a salon or spa owner, using...
Are you making the most of your Google Business Profile to attract new clients to your salon, spa...
Valentine’s Day is a fantastic opportunity to attract new clients for your salons and spas and...
Are you a salon or spa owner looking to transform your finances? Or maybe you're feeling...
Do you want to know what salon goals can really move the needle in your business? We have...
Goals + planning = success! Are you ready to build a successful year for your salon, spa or...
Looking at an empty appointment book is scary for any business owner, and makes it difficult to...
As a busy salon owner, you know the key to success lies in staying organised, saving time, and...
Setting goals for your business is one of the best ways to drive your salon’s success, but without...
Ah, Christmas. A time for joy, connection, and…chaos. You’ve probably already got your salon’s...
The lead up to Christmas time always brings in more clients and with that more money – which is...
Building a credible reputation in the hair and beauty industry is crucial, and with the majority...
Online booking can be a powerful tool for new and existing clients alike. However, “setting and...
It’s tough out there! Here are 10 quick ways salons can deliver a significant boost in revenue...
We’re heading into the silly season, and for most of us, the Christmas season is incredibly busy,...
In 2023 Kitomba launched an exclusive integration with REACH.ai in New Zealand and Australia to...
It's never too late to reflect, plan and set new goals for your business. It’s important to take a...
We’re excited to announce a special opportunity for Kitomba customers to earn a free month of...
When it comes to elevating and optimising your salon, spa or clinic’s Instagram profile, one of...
More salon owners and managers are choosing to automate their marketing to improve business...
Setting targets both for your salon team individually and your business as a whole can be a great...
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online...
We interviewed the CEO of REACH.ai, Patrick Blickman, to get answers to all your burning questions...
