Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons,...
10 festive ways to wow your clients this Christmas
If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas...
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and...
Email marketing for salons
Email marketing is an essential tool for salons, spas and clinics to connect with clients,...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations...
How to increase your bookings with Book Now buttons on Facebook and Instagram
Having Book Now buttons on your Facebook page and Instagram profile is a great way to increase...
4 ways salons are using AI to gain a competitive edge
In 2023 Kitomba launched an exclusive integration with REACH.ai in New Zealand and Australia to...
What is marketing automation and why is it important for the hair and beauty industry?
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online...
How to build a client loyalty program that works
Marketing efforts often put the focus on attracting new clients rather than keeping existing ones...
What salon and spa owners need to know about client loyalty
Are you looking for the best methods for retaining your clients? Building your client loyalty will...