Learn about the importance of client experience and how to improve it at your hair and beauty business.
January is always the same story. December was incredible - your calendar was packed, your team was flying, and the revenue numbers were exactly what you hoped for. But now it's mid-January, and your appointment book looks... sparse. Those clients who couldn't wait to...
As a salon owner, you're always looking for ways to attract new clients, keep your books full, and...
In a competitive industry, retaining clients is just as important, if not more so, than attracting...
Ever sat across from a team member and thought, “I have no idea how we got here”? You’re not...
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons,...
Did you know that most businesses that focus on providing a great client experience make more...
Having Book Now buttons on your Facebook page and Instagram profile is a great way to increase...
In 2023 Kitomba launched an exclusive integration with REACH.ai in New Zealand and Australia to...
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online...
Client referral programmes have been a part of the hair and beauty marketing landscape for a long...
Are you looking for the best methods for retaining your clients? Building your client loyalty will...
