A comprehensive client consultation helps you to understand your client’s goals and expectations...
Why does your salon or spa need a loyalty program?
As a salon owner, you're always looking for ways to attract new clients, keep your books full, and...
Why your salon or spa needs a loyalty program
In a competitive industry, retaining clients is just as important, if not more so, than attracting...
Why 1:1 meetings could save your salon team
Ever sat across from a team member and thought, “I have no idea how we got here”? You’re not...
10 ways to reduce no-shows in your salon, spa or clinic
Client no-shows cause inconvenience, stress and lost revenue. They’re an issue for many salons,...
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and...
Email marketing for salons
Email marketing is an essential tool for salons, spas and clinics to connect with clients,...
How to create an exceptional client experience in your salon
Did you know that most businesses that focus on providing a great client experience make more...
Increase online bookings with facebook and instagram
Having Book Now buttons on your Facebook page and Instagram profile is a great way to increase...
4 ways salons are using AI to gain a competitive edge
In 2023 Kitomba launched an exclusive integration with REACH.ai in New Zealand and Australia to...
Why salons need marketing automation
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online...
Build a successful referral program for your spa or clinic
Client referral programmes have been a part of the hair and beauty marketing landscape for a long...
What salon and spa owners need to know about client loyalty
Are you looking for the best methods for retaining your clients? Building your client loyalty will...