How to understand your salon’s Instagram analytics

15 Sep 2023 by Kirsten McHarg

Instagram is a powerful social media platform with over a billion active users. If you’re looking to grow your salons or spas Instagram account, it’s important to understand how Instagram analytics work.

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Success story: Surreal Hair

13 Sep 2023 by Kitomba

Surreal Hair in Christchurch, New Zealand, is an outstanding example of perseverance, success, and leadership in the hair industry. Having been in business for over 25 years, and with a team of 18 staff, Surreal Hair’s owner Michelle Marsh shares how she has overcome financial and environmental crises only to come back stronger than ever by building a fantastic team culture and living by the mindset that failure isn’t an option.

Watch the video below and keep reading to hear Surreal Hair’s incredible story. 

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Use AI to fill your appointment book with Kitomba’s REACH.ai integration

11 Sep 2023 by Kitomba

You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand. 

Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book. 

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Tips for increasing your salon’s profitability

26 Aug 2023 by Kamrin Hira

As the year progresses, many hair and beauty businesses are feeling the effects of rising costs on materials, rent and wages. You’re not alone if you’re struggling to maintain your profitability while keeping prices affordable for your clients.

Here are three strategies you can use at your salon, spa or clinic to help keep your books in the green.

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3 ways to retain more clients for your salon, spa or clinic

16 Aug 2023 by Kamrin Hira

The hair and beauty industry is highly competitive, as clients have an abundance of salons, spas and clinics to choose from. It’s more important than ever to ensure your clients keep coming back and that you grow your regular client base.

Here are three ways you can improve the client experience at your salon, spa or clinic to retain more clients.

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Success story: Ross & Co Hair Design

14 Aug 2023 by Kitomba

Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a consistently exceptional client experience. Don’t believe us? Check out their five star reviews on Google! We were lucky enough to sit down with the founder, Patricia Ross, to learn more about how she empowers her staff, tips for salon owners to grow their businesses, and her secret to achieving a rebooking rate of over 80%.

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Making the switch to Time Sheets and Time Clock – Vivo Hair Salons & Skin Clinics

12 Aug 2023 by Kitomba

We sat down with Natalie, Regional Manager of Vivo Hair Salons & Skin Clinics, to discuss how they implemented Kitomba’s Time Clock and Time Sheets features into their business, and how it’s completely changed the way they process payroll. Continue reading…


Grow your salon or spa’s Instagram through diverse content

11 Aug 2023 by Kirsten McHarg

In the ever-evolving landscape of social media, Instagram continues to stand as a great way to connect with clients for any hair and beauty business. Mastering Instagram can be a game-changer for boosting your online presence and connecting with a vast audience. 

One key to achieving success lies in understanding the diverse types of content you can post to captivate your audience’s attention and propel your salon, spa or clinic towards new heights.

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How to use challenges to motivate your team

9 Aug 2023 by Kitomba

Coming up with ways to keep your team motivated throughout the year can be hard. However, one great way to keep your team inspired and striving for success is through monthly challenges.

We spoke to Trish Ross, founder of First Class Services and owner of two successful salons in Hamilton, New Zealand, who runs regularly challenges in her salons to incentivise and motivate her team, and boost revenue!

Keep reading to learn how to successfully use challenges in your own business.

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How to get a free month of Kitomba Salon and Spa software

7 Aug 2023 by Kitomba

We’re excited to announce a special opportunity for Kitomba customers to earn a free month of Kitomba Salon and Spa software simply by referring someone to join our community. 

Here’s how you can unlock a complimentary month of software through our referral programme. 

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