The Latest
How to get on top of your numbers this End of Financial Year
The end of the financial year doesn’t need to be a time of stress and uncertainty. Instead, you can use it as a great opportunity to evaluate your prices and audit your salon, setting yourself up for the new financial year. We spoke with Samara Scott-Hunter, principal...
Success story: Aboki Hair
We recently spoke with Melissa and John van Gosliga, co-owners of Aboki Hair in Nelson, New Zealand. They told us how they’ve managed to run a thriving business for more than 27 years, and successfully lead a big team of 18 staff aged between 20 and 75 years old! ...
Success story: True Grit
We sat down with Jacqui Victor, owner of True Grit in Christchurch, New Zealand, to talk about her salon team and the importance of training and supporting her staff to be the best hairstylists they can be. Jacqui also talks about their journey through the 2010...
Industry insights: Rebooking rates for the hair and beauty industry (and how to improve yours)
The client rebooking rate of a salon, spa or clinic is an important metric for business performance because rebooking is a way of securing future revenue by maximising the potential of your client base. But what’s the industry average for rebooking in New Zealand and...
Success story: Vivo Chancery Square
What makes an award-winning salon? We visited Vivo Chancery Square in Auckland CBD, winners of New Zealand Hair Salon of the Year at The Industry Awards 2020, to find out the secret to their success. We spoke with Peter Emery, Salon Manager at Vivo Chancery Square,...
How to foster teamwork and drive growth in your salon or spa
Building a successful salon or spa business takes more than just hard work it requires a dedicated and motivated team. As a salon owner or manager, one of your biggest challenges is getting your team to fully buy into your vision for the business. But when your team...
The importance of creating a healthy, happy salon workplace
We spend so much of our lives at work, it’s no surprise to learn it can have a huge impact on our health and wellness! Likewise, our health and wellbeing can have a huge impact on our work, and a lot of this is down to your working environment. Everyone has good days...
Top tips to increase your salon’s client revisit rate
Are you looking for ways to increase the number of clients visiting your salon? You can try to follow current trends. Offer quality services and create a welcoming atmosphere. But nearly every salon is focusing on these, and to make a lasting impression, you need to...
Success story: The Rumours Are True
The Rumours Are True is a beloved salon located in Victoria, Australia, renowned for delivering an unforgettable client experience and exceptional dimensional colour work. We had the pleasure of sitting down with owner Loz Main to discover how she’s built a salon...
Business tips
5 skills every salon manager should have
Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great manager. Very few people could walk into a role with all skills, and of course not every manager operates in the same way! There are a few key areas...
5 small changes that can have a big impact on your salon’s finances
Money can be tough to manage at the best of times, let alone when you’re trying to run your own hair and beauty business! Luckily, there are a few simple things you can do to ensure that you stay on top of all things money, avoid any unexpected surprises that may...
The how-to guide for increasing prices in your salon
Let’s talk price increases. A controversial and almost taboo topic, raising prices in your salon, spa or clinic can be a scary thing to do. Discussing anything financial is an uncomfortable topic for most people, even more so when the price you’re setting is for a...
Setting SMART goals for a successful salon
In the competitive world of the beauty industry, running a successful salon requires more than just offering quality services. To truly thrive, salon owners need to set clear, measurable, and achievable goals that drive growth and enhance customer satisfaction. One of...
Feature releases
New reporting functionality: Yearly Sales Target
We’ve added another powerful business insight to Kitomba 1 to help keep your business ahead of the curve! You can now set a yearly sales target and track your progress effortlessly over the year with our enhanced reporting functionality in the Business Summary...
New feature: Sell Vouchers in Kitomba 1
Your Kitomba 1 Point-of-Sale functionality is growing! While you can already redeem vouchers in Kitomba 1 you can now sell vouchers too. Sell and redeem all vouchers from anywhere on any device—making it easy for your team to take every opportunity to encourage repeat...
New look: Appointment Book in Kitomba 1
The Appointment Book in Kitomba 1 has had a makeover! With a fresh new look, new service-based colours, icons, a rebooking prompt and better mobile optimisation for using on the go, it’s easier than ever to keep on top of your appointments. This update is available to...
Kitomba has integrated with Vish Colour Management Software
We’ve launched a new integration with Vish to help you make more money from your colour services, reduce waste, and simplify formula tracking for your team. Designed to simplify your colour management, Vish is a leading salon colour management software solution that...