Team meeting

How to hold effective team meetings for your salon, spa or clinic

31 Jan 2021 by Kitomba

Meetings are the best way to communicate with your entire team at once. They get everyone together, engage them and provide you with the opportunity to motivate them to do their best work, and to get them all on the same page.
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Digital marketing basics for the hair and beauty industry

How to ensure your salon’s online presence is fit for 2021

29 Jan 2021 by Kitomba

Having a strong online presence is vital to a successful business in 2021, and that’s true for every industry – including hair and beauty. But with so many digital channels and options, it’s difficult to know where to start.

To ensure you don’t get left in the digital dust of your competitors, it’s important to have the basics of digital marketing covered.

In this article, we’ll cover the five essentials you need to have in order to have an online presence fit for 2021!
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10 ways to get more online bookings for your salon, spa or clinic

10 ways to promote your online booking site and get more bookings

27 Jan 2021 by Kitomba

Do you want to get more bookings for your hair and beauty business? Here are 10 simple ways to promote your online booking platform and encourage your clients to book their salon, spa or clinic appointments online.
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Salon client rebooking at front desk

Industry insights: Rebooking rates for the hair and beauty industry (and how to improve yours)

26 Jan 2021 by Kitomba

The client rebooking rate of a salon, spa or clinic is an important metric for business performance because rebooking is a way of securing future revenue by maximising the potential of your client base.

But what’s the industry average for rebooking in New Zealand and Australia, and how can you improve it in your own business?

We analysed data from the hair and beauty industry to find out.

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vivo chancery square success story

Customer success story: Vivo Chancery Square

22 Jan 2021 by Kitomba

What makes an award-winning salon? We visited Vivo Chancery Square in Auckland CBD, winners of New Zealand Hair Salon of the Year at The Industry Awards 2020, to find out the secret to their success. 

We spoke with Peter Emery, Salon Manager at Vivo Chancery Square, his second in command, Cowan Wyatt, and Lynden Mason, Executive Director of Vivo Hair and Skin Clinics. Find out what they had to say about their New Zealand Hair Salon of the Year win by watching the video, and read their recipe for success below.

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How to fill your salon's appointment book and secure future revenue

5 proven ways to fill your appointment book and secure future income

19 Jan 2021 by Kitomba

Looking at an empty appointment book is scary for any business owner, and makes it difficult to plan and budget for the future. Filling your appointment book in advance will help secure future revenue and make it easier to make the right decisions for your business. 

But how do you achieve that? 

Here are five proven ways to fill your appointment book and secure future value for your salon, spa or clinic.

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Repeat Appointments is now available in Kitomba 1!

18 Jan 2021 by Kitomba

Repeat Appointments makes it easy to create multiple appointments in just a few clicks. It’s perfect for booking in all the visits required to complete a treatment plan, or for booking your regular clients in for a whole year of appointments. Whether you need to make five appointments or 50, you can do it all in Kitomba 1. Continue reading…

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Valentine’s Day promotion ideas for salons, spas and clinics

15 Jan 2021 by Kitomba

Valentine’s Day is a fantastic opportunity to attract new clients for your salon, spa or clinic and increase profits. Here are our top marketing and promotion ideas and tips to help you make the most from the day!

Before you decide what marketing you’ll do for Valentine’s Day, it’s important to set campaign goals that will help you measure your success.
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digital marketing tips for salons, spas and clinics

5 steps to digital marketing success for salons, spas and clinics

12 Jan 2021 by Stevee Devonda

Are you looking for the best way to market your salon, spa or clinic online in minimal time, for free? 

It’s hard to find time for marketing as a salon, spa or clinic owner. You’re running a full column of clients, looking after your team and trying to find time to keep clients coming through the door. Often you haven’t got the time or resources to invest in advanced marketing techniques or platforms. 

That’s why we asked Stevee Devonda, Marketing Manager at Iron and Ivy Hair and Beauty in Queenstown, for his top tips for salon owners to market their business effectively online, without needing to invest a lot of time or money. 

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Best salon software features

6 salon software features that will improve your business

21 Dec 2020 by Kitomba

Running a hair and beauty business is a bit of a juggling act. But there are salon software features that will vastly improve your business by automating admin-heavy tasks, streamlining processes and delighting your clients. 

Not only will these features save you time, but they’ll also drive more revenue for your business! 

Here are six essential software features from Kitomba Salon and Spa Software that will help to save you and your clients time, while growing your bottom line.

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