hair dresser with client

How to measure the success of your salon, spa or clinic

11 Mar 2024 by Alyssa Dowsett

Do you know how successful your hair or beauty business really is? How do you measure that success?

In reality there are probably few salon or spa businesses that have a solid, measured approach to determining their success, and not doing so can make a huge difference to your bottom line and potential growth.

Continue reading…

Do you know your clients - feature

Do you really know your clients? Creating loyalty in your salon

21 Nov 2022 by Alyssa Dowsett

We all strive to create loyal clients. The type of client who visits you without fail every six weeks for their facial or the client who books with Sarah every time because she has always done her nails. 

That’s because loyal clients are much easier to service, they tend to buy more and most importantly, you have regular guaranteed income. That is of course, a dream client!

Continue reading…

blog - personalise your service

Personalise your client experience with Kitomba’s Client Card

17 Aug 2022 by Alyssa Dowsett

Wouldn’t you feel special if you walked into your local salon, spa or clinic and were greeted by name, taken to your seat and quickly served your favourite drink – a piping hot flat white with two sugars? 

With Kitomba’s client management system designed specifically for the hair and beauty industry,  from the moment each new client walks through the door, you can choose how much information you want to collect and organise it with ease to ensure each client receives highly personalised service and a great client experience. 

Continue reading…

Mother's Day Marketing

How to make this your most successful Mother’s Day yet

13 Apr 2022 by Alyssa Dowsett

Mother’s Day provides the perfect opportunity to do some great marketing and provide your customers with some ideal Mother’s Day offers. Here’s how to run a successful Mother’s Day marketing campaign.

Continue reading…

Untitled design

Keep your salon busy this winter

7 Jul 2016 by Alyssa Dowsett

Winter’s well and truly set in, so getting your clients to leave their nice warm homes to come and visit you isn’t an easy task! So we’ve come up with five tips on how to get your clients through the door this winter:
Continue reading…

Woman planning digital advertising on computer

Setting goals: Think big, act small, move quick

25 Jan 2016 by Alyssa Dowsett

This blog was updated on 19 December 2018.

We all want to be successful, and setting goals is a huge component of long-term success, as research shows a direct link between goals and enhanced performance in business.  Continue reading…

Feature Image

The latest: Advertising with Instagram

13 Jan 2016 by Alyssa Dowsett

Purchased in 2012 by Facebook, Instagram a photo-sharing service, has kept mostly free of advertising allowing only a handful of big brands to place commercial messages. Fast forward a few years and now any brand across 30 countries can advertise on Instagram. So here’s everything you need to know to start using Instagram to promote your business! Continue reading…