Kitomba blog

Running a successful salon business has its fair share of challenges. One frequently recurring issue that is incredibly frustrating for salon owners is dealing with last-minute appointment cancellations and no-shows by clients.

These unforeseen disruptions can have significant implications for your salon, spa or clinic, as they can affect profitability, staff schedules and incomes, and client relationships. In this blog, we explore some ways that we can mitigate or even eliminate this infuriating pain point.

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Knowing how and where to start with introducing your staff to targets can be really overwhelming. Staff may feel pressured by the thought of them, which can lead to disgruntled, stressed or unsatisfied team members. 

We understand how daunting introducing targets can be for you as a business owner, or manager, so we’ve compiled our top tips on ensuring staff targets are introduced effectively for optimal results in your salon, spa, or clinic.

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Justin Pace, AHIA 2023 Creative Australian Hairdresser of the Year and Kitomba customer, has launched a new competition for Australian hairdressing apprentices – CURATE Awards.

Kitomba is a proud sponsor of the CURATE Awards, which aims to attract, inspire and grow Australia’s next generation of hairdressers—supporting the sustainability and future success of our industry.

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It’s tough out there! Here are 10 quick ways salons can deliver a significant boost in revenue using minimal investment of time and money, with the help of Kitomba Salon and Spa Software features and reports.

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Looking at an empty appointment book is scary for any business owner, and makes it difficult to plan and budget for the future. Filling your appointment book in advance will help secure future revenue and make it easier to make the right decisions for your business. 

But how do you achieve that? 

Here are six proven ways to fill your appointment book and secure future value for your salon, spa or clinic.

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The holiday season is here and we wanted to let you know our support hours during the 2023-2024 holiday period.

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If you’re in the hair and beauty industry, a great client experience in the lead up to Christmas isn’t always easy. It’s the busiest time of the year, which can mean delighting your clients can fall by the wayside.

However, with some effective teamwork and a few great ideas, you can create an exceptional experience for every client that steps into your salon, spa or clinic this Christmas!
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Providing a great client experience in the lead up to Christmas isn’t always easy. Here are 11 quick and easy tips to help you create an exceptional experience for your clients!

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