Client and salon receptionist talking

Top tips to increase your salon’s client revisit rate

10 Mar 2023 by Kitomba

Are you looking for ways to increase the number of clients visiting your salon? Sure, you can try to keep up with current trends, offer quality services, and work on creating an inviting atmosphere. But nearly every salon is focusing on these and if you want to make a lasting impression, you need to go the extra mile.

In this blog, you’ll learn simple tactics on how to increase your salon’s client revisit rate and retain your clients! 

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lady selling retail

14 ways to sell more retail at your salon or spa

6 Mar 2023 by Kitomba

Retail is a great way to increase how much your clients spend and increase your salon’s profit. So we’ve put together a list of our top 14 tips to help you sell more retail.

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Kitomba's Xero integration

Is Kitomba’s Xero integration right for you?

28 Feb 2023 by Kitomba

We have partnered up with Xero, one of the best accounting softwares to quickly and accurately send your cash drawer reconciliations from Kitomba directly to Xero. This makes your reporting across softwares seamless, and turns your stressful end of financial year prep into a breeze!

Read on to learn more about if our integration is right for your business, and how to get started.

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women holding her phone looking at reviews page

How to get more Google reviews for your salon, spa or clinic

28 Feb 2023 by Kitomba

Building a credible reputation in the hair and beauty industry is crucial, and with the majority of clients looking online to find their local salon, Google reviews have never been more important. 

Online reviews provide a way for clients to share their experiences, which helps improve trust and credibility. Reviews can also help put your website higher on the Google search page which increases the chances of potential clients finding you. You don’t need to be a computer whizz to take advantage of Google Reviews. So how do you get more of them?

Here are three simple, yet effective ways to get more Google reviews for your salon.

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7 ways to upsell retail and services in your salon, spa or clinic

26 Feb 2023 by Kitomba

Upselling retail and services is a great way to increase your salon, spa or clinic’s average client spend. Whether you are introducing your clients to higher costs, premium products, better services, other add-ons, or recommended upgrades, it all results in a more profitable sale for your business.

So how can you ensure you’re consistently upselling to your clients?

Here are seven effective ways to upsell more retail and services in your salon, spa or clinic.
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3 ways to become an expert in retail sales

23 Feb 2023 by Kitomba

Selling more retail is one of the fastest ways to boost your profits so here are three ways to become an expert in retail sales in the hair and beauty industry.

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Customer success story: EdwardsAndCo

10 Feb 2023 by Kitomba

EdwardsAndCo is an outstanding example of success in the Australian hair industry. With nine locations across the country, EdwardsAndCo has seen incredible growth in the 10 years they’ve been operating, even during the pandemic. 

Watch the video below and keep reading to learn how National Operations Manager and 2IC, Jacob Faour,  oversees nine salons across Australia. He talks about how he uses Kitomba Salon and Spa Software to his advantage, and his top tips for salon owners and managers with multiple sites.

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Paul Carbis Retail sales master class_Blog image_All

Upcoming event: Retail Sales Masterclass with Paul Carbis

9 Feb 2023 by Kitomba

Industry statistics tell us that on average 24% of client visits in New Zealand include retail. That means 76% of client visits are leaving without buying retail products. If you want to vastly increase your revenue this year, selling retail is a simple way to do it.

That’s why at Kitomba we are proud to be sponsoring the Retail Sales Masterclass tour with Paul Carbis, and you’re invited to attend! 

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Valentine’s Day promotion ideas for salons, spas and clinics

1 Feb 2023 by Kitomba

Valentine’s Day is a fantastic opportunity to attract new clients for your salon, spa or clinic and increase profits. Here are our top marketing ideas and tips to help you make the most of the day!

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The ultimate guide to preparing your salon for success in 2023

30 Jan 2023 by Kamrin Hira

Goals + Planning = Success!  Are you ready to build a successful year for your salon, spa or clinic?

2023 is here, meaning now is the time to reflect on your business and create a plan for the upcoming year.

Here are some tips on how to get started, and how Kitomba can help achieve your goals!

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