Managing a team can be difficult, particularly as we often don’t receive any formal training on how to be a great...
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business success
How to support your salon team’s mental health
As a salon owner, fostering a healthy and supportive environment for your team is crucial not only for their...
What does success in business look like to you?
Success in business isn’t a one-size-fits-all formula. But are you chasing your version of success, or someone else’s?...
How to prepare for the end of the financial year with Kitomba
The end of the financial year comes around at the same time every year, and yet each time it can seem like a surprise....
The how-to guide for increasing prices in your salon
Let’s talk price increases. A controversial and almost taboo topic, raising prices in your salon, spa or clinic can be...
Success story: Clarke and Co, Melbourne
Located in the heart of Keilor East, Melbourne, Clarke and Co. began as a small salon with a clear vision: to serve...
4 tools that highly successful salons, spas and clinics use
In the fast-paced and competitive world of beauty and wellness, salon owners must wear many hats to ensure their...
Email marketing for salons
Email marketing is an essential tool for salons, spas and clinics to connect with clients, encourage bookings, and...
How to create an exceptional client experience in your salon
Did you know that most businesses that focus on providing a great client experience make more money? That’s just one...
5 reasons to advertise your salon, spa or clinic online
Are you thinking about doing digital advertising for your salon, spa or clinic? Online advertising is becoming...
The 10 best client messages you can automate to save time and grow revenue
We all know that our industry thrives on relationships. One of the most important relationships is the one you have...
5 reasons why the Kitomba Business Summary is your most valuable report
Are you using Kitomba’s Business Summary report to its potential? It’s the most valuable report for growing your...
How to define your salon or spa’s target market
Understanding your clients is crucial to the success of any marketing strategy for salons and spas. It is only through...
What is marketing automation and why is it important for the hair and beauty industry?
If you want to grow your hair salon, spa or beauty clinic, reduce no-shows, encourage online bookings, and provide a...
What salon owners need to know to succeed on Instagram
In today’s digital age, social media has become an essential tool for any business to reach a wider audience and...
Redeeming vouchers in Kitomba 1
Kitomba 1 Vouchers are an accepted payment type in Kitomba 1 Point-of-Sale, so you can redeem vouchers from anywhere...
Industry insights: Rebooking rates for the hair and beauty industry (and how to improve yours)
The client rebooking rate of a salon, spa or clinic is an important metric for business performance because rebooking...
The importance of creating great client experiences
What better way to start an article on client experience than with an anecdote from the 1980s – styles greatest...
What salon and spa owners need to know about client loyalty
Are you looking for the best methods for retaining your clients? Building your client loyalty will help to keep your...
Fill last-minute cancellations with Kitomba Waitlist
As the busiest time for the hair and beauty industry approaches, you might have started running into the problem of...