Spend less time on getting paid
With Kitomba Pay, your terminal will do more than just take payments. It works seamlessly with your salon software to reduce end-of-day cashup. So you can do something more valuable with your time.
All major cards accepted · Next-business-day settlement · PCI DSS secure
Why Kitomba Pay wins in Australia
Everything you need in a payments system, without the catches your current provider buried in the contract.
No upfront costs
Instead of paying hundreds for your terminal, it’s just $32.95 a month to rent.
Built into your software
Tap to charge, payment recorded, sale closed. No double-entry, no manual reconiciliaiton at the end of the day.
No lock-in contract
Stay because it works for your salon. Not because you’re trapped in a 36-month contract with your bank.
Next-day settlement
Money in your account the next business day. Better cash flow, no waiting weeks.
Eftpos included
Accept all payment types: Eftpos, Visa, Mastercard, Apple Pay and Google Pay all in one terminal.
One support team
One number, one team for your sofware and your terminal. Real people, six days a week. Answering in under 30 seconds.
Faster checkout, happier clients
The Kitomba Pay terminal connects directly with your Kitomba software. No double-entry, no mismatches, just tap and done. Your team spends less time at the counter and more time doing what they love.
Learn about Kitomba Pay →
Ready to get started?
Using Kitomba?
Easy! All you need to do is start your application. Our team can help make it easy.
New to Kitomba?
Welcome! We can get you set up with both Kitomba and payments in one easy process.
Frequently asked questions
Getting started
What is Kitomba Pay?
It covers everything: a touchscreen terminal, online deposits, cardless checkout, payment links, and cancellation fees. All in one place.
Do I need to be an existing Kitomba customer?
Is Kitomba Pay available in my country?
How long does setup take?
Do I need to be an existing Kitomba customer to book?
Payments and features
What payment types does Kitomba Pay accept?
What's the difference between deposits, payment links, cardless checkout, and cancellation fees?
They’re four different ways to protect your revenue and give clients a smooth experience.
Deposits are collected when a client books online. They commit upfront, which reduces no-shows.
Payment links let you send a secure payment request by text or email. Great for phone bookings or clients who forget their wallet.
Cardless checkout lets you charge a saved card directly from Kitomba 1, from anywhere in your salon, without needing a terminal.
Cancellation fees are charged automatically when a client cancels within your notice period or doesn’t show up.
You can use any combination of these, whatever suits your business.
What is cardless checkout?
It’s an Uber-like experience for your clients. They breeze out without getting their wallet out. No front desk required.
What are payment links?
It’s ideal for securing deposits over the phone, chasing outstanding invoices, or any time you need to collect payment remotely.
How do cancellation fees work?
You set your policy once. Kitomba handles the rest.
Can clients save their card for future visits?
Pricing and funding
What does Kitomba Pay cost?
Kitomba Pay uses one flat rate across all transaction types, so you always know what you’re paying. No tiers, no surprise charges at the end of the month. Get in touch for current pricing.
Are there any hidden fees?
When does money land in my account?
Can I pass transaction fees on to my clients?
Yes. Kitomba Pay can automatically calculate and add merchant service fees to transactions made on your in-salon terminal, so the cost of acceptance is passed on to the client rather than absorbed by your business until October 2026. After this date, the surcharges cost will need to be absorbed by your business.
Where can I see my transactions?
What are chargebacks and retrieval fees?
A retrieval fee is charged to the customer (merchant) when an issuing bank makes a retrieval request on behalf of a cardholder.
What is the fee for chargebacks and retrievals?
Security
Is Kitomba Pay secure?
How are saved card details stored?
Who are Kitomba Payʼs payment facilitators and processing partners?
Kitomba Pay payments made on an in-store terminal are facilitated by our payment processing partner mx51. mx51 in conjunction with licensed acquirer TBC securely manage the end-to-end payments process across merchants, banks, card issuers and schemes.
Payment Card Industry (PCI) compliance is led by Vectra to help ensure the security of credit card transactions that are supported by Nuvei and mx51. Through these payment partners, Kitomba Pay is fully compliant with all transaction and data regulations across Australia and New Zealand, providing a safe and seamless customer experience.
Support
What support is available if something goes wrong?
No bots. No hold music. Real people who know your software.
What if I run out of paper rolls for my terminal?
For our Australian customers, we send complimentary paper rolls so you’re never caught short. If you are running low, you can call our team and we’ll get you sorted.
Can I get help setting up Kitomba Pay?
*Free terminal offer available to new New Zealand customers only. Subject to terms and conditions. Kitomba reserves the right to withdraw or modify this offer at any time.