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Kitomba Pay provides everything you need to streamline the payment process for you and your clients—both in person and online—with one simple integrated solution.
From humble beginnings
Kitomba began as a New Zealand startup in 2002 after entrepreneur and engineer Tom Murphy decided to start his own venture in his bedroom. Keep reading to learn about our unique journey and memorable moments along the way.
Why Kitomba Pay?
The smarter, and faster, way to take payments online and in person through eftpos terminals.
Take payments online with ease
Kitomba Pay is an online payment solution that integrates seamlessly with all other Kitomba features such as Online Booking, Appointment Book, Online Vouchers and Deposits.
Unify your payments
Take payments online or in the salon quickly and easily. Kitomba Pay is a unified payment solution that works seamlessly with all other Kitomba features such as Online Booking, Appointment Book, Point-of-Sale, Online Vouchers and Deposits.
Protect your business
Your money and business are protected by the highest global data security standards PCI DSS Level 1 Compliance) plus 3DS 2.0 authentication protocol for online transactions, giving you peace of mind.
Improve your cash flow
Get paid faster with funds automatically paid into your nominated bank account the next business day.
Reduce no-shows
Seamlessly take deposits for online bookings, reducing no-shows and cancellations by up to 29% on average.
See all transactions in your merchant portal
Have complete transparency over online transactions in real-time with your all-in-one Kitomba Pay merchant portal.
No room for human error
Charge clients correctly at the front desk (every time). With fully integrated Kitomba Pay terminals send payments from your point-of-sale to your terminal, eliminating the chance for errors, and making end-of-day cash-up and reconciliation easy.
Free, unbeatable support
No more waiting on hold to banks. Our support team is here to help six days a week with emergency support on Sundays, via phone, email or web chat.
Kitomba Pay: The smarter way to get paid
A simple, smart and secure all-in-one payment solution for salons, spas, and clinics.
“Iʼm enjoying the ease of Kitomba Pay. Time is money in our industry, and knowing that itʼs paid directly into my account means all my reports are accurate, no time is wasted having to transfer funds, and my Xero is up to date. Itʼs an automated system that lets me focus time and energy elsewhere.ˮ
Sherri-Lee Scholtz
Puravida Beauty
Point-of-Sale Terminals
With our stylish and portable terminals, itʼs quick and easy to accept any type of payment from anywhere in your salon, spa or clinic.
Seamless Point-of-Sale integration
Send payments directly to your terminal from your Kitomba Point-of-Sale, saving time and reducing human error. Or, use your terminal in standalone mode.
Accept all leading payment types
With Kitomba Pay you can easily accept all leading payment types, including Visa, Mastercard, Eftpos and AMEX. Clients can tap to pay with contactless terminal payments and Buy Now, Pay Later schemes, including Google Pay, Apple Pay, Afterpay and Zip Pay.
Note: AMEX, Diners, Afterpay and Zip Pay rates are as stated by the provider and do not incur Kitomba Pay fees.
High-speed and reliable
Speed up your payment process with lightning-fast transactions, top-tier security, and backup SIM capabilities to keep your terminal online, even if your internet isnʼt.
Complimentary paper rolls
Speed up your payment process with lightning-fast transactions, top-tier security, and backup SIM capabilities to keep your terminal online, even if your internet isnʼt.
Pass on the cost of acceptance
Why absorb costs you could invest in your business? Benefit from zero merchant service fees by passing on the cost of acceptance, saving salons an average of $7,000 per year!
Get started with Kitomba Pay
If youʼre already a Kitomba customer, you can get started with Kitomba Pay right away. Start your Kitomba Pay application below.
Online Payments
Integrating seamlessly with Kitomba Online Booking, you can easily take payments online for deposits and voucher sales.
Get started with Kitomba Pay
I’m interested in both Terminals and Online Payments
If youʼre already a Kitomba customer and would like a Kitomba Pay Terminal, contact us and weʼll be in touch to help you get started.
I’m interested in Online Payments
If youʼre a Kitomba customer and would like Kitomba Pay Online Payments, you can sign up now by filling out the application form.
Frequently Asked Questions
Have a question about hair salon software? Find your answer below or contact us.
What is Kitomba Pay Online Payments?
Kitomba Pay is an online payment solution for salons, spas and clinics that integrates seamlessly with Kitomba Salon and Spa Software. Kitomba Pay is designed to help you streamline the payment process for you and your team and help you to provide an exceptional client experience.
Phase 1 of Kitomba Pay includes Online Payments for Online Booking deposits and Online Voucher Sales, with more functionality available in the future.
Which payment methods are accepted?
When will payments be made to my bank account?
How do I get started with Kitomba Pay?
Getting started with Kitomba Pay is easy. If youʼre already a Kitomba customer, sign up here by filling out the application form.
All you will need for your application is:
- A form of I.D, such as driverʼs license or passport.
- Proof of trading address.
- Proof of bank account.
- Average transaction size and annual turnover.
Not a Kitomba customer? Book your free demo of Kitomba here.
How long does Kitomba Pay take to set up?
Which countries is Kitomba Pay available in?
What are chargebacks and retrieval fees?
A retrieval fee is charged to the customer (merchant) when an issuing bank makes a retrieval request on behalf of a cardholder.
What is the fee for chargebacks and retrievals?
Who are Kitomba Payʼs payment facilitators and processing partners?
Payment Card Industry PCI compliance is led by Vectra to help ensure the security of credit card transactions that are supported by Till. Through these payment partners, Kitomba Pay is fully compliant with all transaction and data regulations across Australia and New Zealand, providing a safe and seamless customer experience.
How do I cancel Kitomba Pay?
How do I cancel Kitomba Pay?
- When you need to grab a component go to the page via the Pages menu option in the admin then click on the Edit with Divi link. This will display the page and allow you to copy components and styling elements.
- When you need to grab a component go to the page via the
- Pages menu option in the admin then click on the Edit with Divi link. This will display the page and allow you to copy components and styling elements.
- When you need to grab a component go to the page via the Pages menu option in the admin then click on the Edit with Divi link. This will display the page and allow you to copy components and styling elements.