We had a very clear direction for the development of our software in 2020, and we were days away from sharing our vision with you when the COVID-19 pandemic hit.
Since then, we’ve seen our world change dramatically, which has had a huge impact on the hair and beauty industry. So we decided to stop what we were doing, think about what our customers needed most right now and make a plan to help meet those needs.
Our development team is currently working hard to make our plans a reality – releasing three brand new features that have been specifically designed to help you through this time.
Here’s a sneak peak at what you can expect!
This highly demanded feature has been prioritised and development is almost finished. It will allow you to add a client’s details and requirements to the waitlist, then seamlessly move them to your appointment book to fill gaps and cancellations. Waitlist will be available in Kitomba 1 so you have access to it from anywhere, on any device.
Cancelled and no-show client filter
Soon we’ll be releasing a new Kitomba 1 client filter that allows you to create a list of clients with cancelled or no show appointments within a selected time period. This will make it easy to call or market to those clients and fill your appointment book, particularly if you’re currently closed and preparing to reopen.
Online Booking appointment buffer
Governments are putting a range of restrictions in place to ensure our industry can operate safely, including asking businesses to properly clean and disinfect client spaces after every service and reducing waiting room contact between clients.
We wanted to ensure you have the time you need to comply with regulations, so we’re making it easy for you to automatically add a buffer to the end of every appointment booked online.
For more advice, assistance and tools that can help you at this time, visit our COVID-19 Resource Centre.