The Latest
The elements of a perfect client consultation
Your client consultation is one of the most important tools you will ever use! For the hair and beauty industry the consultation is essential to achieving a positive and memorable visit with a client. It sets the tone for the client’s entire experience and helps to...
8 reasons to formalise your client consultations with forms
A comprehensive client consultation helps you to understand your client’s goals and expectations and gives them more insight as to what they can expect from this and future appointments. Formalising your consultation process using forms can help you and your clients...
Data reveals the impact marketing can have at your salon or spa
Have you ever wondered what impact your text and email marketing campaigns have on your salon’s bottom line? We analysed a year of user data to find out. When we compared salons that use our campaign and automated marketing features with those that don’t, we saw a...
3 ways to retain more clients for your salon, spa or clinic
The hair and beauty industry is highly competitive, as clients have an abundance of salons, spas and clinics to choose from. It’s more important than ever to ensure your clients keep coming back and that you grow your regular client base. Here are three ways you...
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Business Tips
Empower your salon team in three simple steps (Tips from Tracey Hughes)
Running a successful hair salon goes beyond just providing excellent services—it's about fostering a team that is motivated, skilled, and committed to growth. One of the most effective ways to achieve this is through team empowerment, particularly by focusing on...
5 ways to stay on top of your salon finances
The end of a financial year can be a scary time for many salon, spa or clinic owners. It can be hard to stay on top of everything while continuing to run your business, and trying to reconcile an entire year's worth of finances if it wasn't managed properly can feel...
Kitomba Pay vs PayPal – what’s the difference?
If you’re taking deposits for online bookings and selling vouchers online through Kitomba Online Booking, you can choose Kitomba Pay as your online payment gateway. Kitomba Pay is a simple, smart and secure online payment solution for salons, spas and clinics in...
Success story: Barney Martin Hair
Barney Martin Hair in Sydney’s Surry Hills has been in business for over 20 years, and is an outstanding example of a salon that offers a luxurious, yet laid-back, experience. We sat down with Barney Martin to learn about his biggest challenges in business, his tips...
Feature Releases
New feature: Staff Timetables and Business Leave in Kitomba 1
We’ve released new Staff Timetables and Business Leave features in Kitomba 1 to make it easy to manage staff rosters, planned and unplanned leave, and any last-minute changes to your staff timetables from anywhere, at any time, using any device. While you can still...
Get prepared: All new Concessions is coming!
We’re excited to announce that Kitomba Concessions is being enhanced! You’ll have the new and improved Concessions soon. There’s some cool changes coming and you’ll need some time to get prepared. Here’s a guide on what to expect and how to get ready for the all new...
New! Promotions and Discounts Report
You have a new Kitomba 1 report - Promotions and Discounts! Watch out over the next few weeks for changes in Kitomba and Kitomba 1 as we roll out this new feature. Promotions and discounts are often used in our industry. Whether it’s a 10% discount for senior citizens...
New! Supplier Orders Report
Knowing how much you’re spending with each of your suppliers is really important and this new report takes it one step further. Now you can: See how much you’ve spent on your orders with each supplier within a date range Drill down into each order to see exactly what...