Buoy Salon & Spa team

Buoy Salon & Spa: 2017 New Zealand Salon of the Year

5 Mar 2018 by Kitomba

The Industry Awards is an annual celebration of the Kitomba NZARH Business Awards and HITO Next Generation Talent Awards. Held in November in Auckland, Kitomba, NZARH and HITO announced the best in business and training in the hair, barbering and beauty industry.

The night’s top performer at the Kitomba NZARH Business Awards was Buoy Salon & Spa. Continue reading…

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Tools to help manage your team

12 Dec 2017 by Kitomba

When it comes to managing a team it’s your job to set the bar, inspire, and motivate. Great management and leadership can help your team to reach their full potential and ultimately helps your salon become more successful.

Continue reading…

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Salon owners: Should you socialise with your team?

7 Dec 2017 by Lisa Conway

The answer is a resounding “YES” … with a cautionary “but”. Yes, by all means, hang out with your salon team, but make sure you set some line-in-the-sand boundaries. Once you cross certain lines in the employer-employee relationship, you simply can’t come back. Proceed with care. Continue reading…

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Put your best foot forward

4 Jul 2017 by Kitomba

Every year we’re asked questions about creating Business Awards applications. What should I include? What should my application look like? What did the winners’ include last year?

Continue reading…

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Is your salon a happy place?

12 Jun 2017 by Kitomba

Happiness means different things to different people. Whether you fantasize about a better work-life balance, an industry-leading business, or a quiet afternoon with a good book, prioritising happiness in your salon can help you to be more successful to ultimately realise those dreams. But how do you foster happiness? Continue reading…

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What’s trending?

3 Apr 2017 by Kitomba

Over the years we’ve seen many style trends flow through the market, think Vidal Sassoon who changed the way everyone looked at hair in the 60s. It’s trends like Sassoon’s that have shaped the hair industry for decades. But what are the business trends we should be looking at? We’ve analysed over 7 million appointments across New Zealand and Australia and identified some key trends that have occurred over the last five years. Continue reading…

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Interview with Jacqui Victor of True Grit – 2016 New Zealand Salon of the Year

30 Jan 2017 by Kitomba

You’ve just won 2016 Kitomba NZARH New Zealand Salon of the Year, congratulations! Continue reading…

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Measuring salon targets to make the magic happen

20 Oct 2016 by Lisa Conway

Management Consultant Peter Drucker once said, “If you can’t measure it, you can’t manage it.” I’d argue that many important aspects of your salon business – such as culture, morale and energy – are manageable, yet can’t readily be nailed down as data in spreadsheets. But when it comes to salon targets, Peter Ducker was on the money: without measurement, they’re worthless. Their potential magic is lost. Continue reading…

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Salon and spa targets: how to make them work for you

15 Sep 2016 by Lisa Conway

Salon and spa targets get a bad rap. There, I said it. Salon and spa owners love to whinge about how targets don’t work, how they’re too much effort to manage and how their teams balk at the mere mention of them. I’m here to tell you it’s not the targets that are at fault, it’s how you’ve been doing them.

Here’s my down and dirty guide to revamping your approach to salon and spa targets, so you can reap the rewards of doing them well.

Continue reading…

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6 months of marketing success

25 Jul 2016 by Kitomba

It’ll be the end of the year before you know it and you’re going to be busy. It’s going to be hard to put time aside to think up some fresh marketing ideas that will bring clients through your salon door. So we’re going to give you six of our best salon marketing ideas! Continue reading…