Improve your online reputation and get more 5-star Google reviews for your business automatically with Reputation AI – a new feature available through our exclusive REACH.ai integration for Kitomba customers in Australia and New Zealand.
The holiday season is almost upon us, and for salon, spa, and clinic owners it’s the perfect time to make your business shine like a twinkling holiday light. Christmas is a time for celebration, indulgence, and self-care, making it an ideal occasion to pamper your clients while boosting your revenue.
In this blog, we’ll unwrap a bundle of Christmas marketing ideas and tips specifically tailored for salon, spa, and clinic owners. Let’s make this holiday season a spectacular success!
Continue reading or watch the video below for a guide on the different types of content that you could be posting.
Instagram is a powerful social media platform with over a billion active users. If you’re looking to grow your salons or spas Instagram account, it’s important to understand how Instagram analytics work.
Surreal Hair in Christchurch, New Zealand, is an outstanding example of perseverance, success, and leadership in the hair industry. Having been in business for over 25 years, and with a team of 18 staff, Surreal Hair’s owner Michelle Marsh shares how she has overcome financial and environmental crises only to come back stronger than ever by building a fantastic team culture and living by the mindset that failure isn’t an option.
Watch the video below and keep reading to hear Surreal Hair’s incredible story.
You can harness the power of artificial intelligence to fill last minute cancellations and gaps in your appointment book with our exclusive integration with REACH.ai in Australia and New Zealand.
Integrating with Kitomba Online Booking, REACH.ai uses artificial intelligence to identify gaps in your appointment book and send personalised messages to your clients who would best fill the available slot. This helps to ensure you don’t miss out on revenue lost from last-minute cancellations or gaps in your appointment book.
The hair and beauty industry is highly competitive, as clients have an abundance of salons, spas and clinics to choose from. It’s more important than ever to ensure your clients keep coming back and that you grow your regular client base.
Here are three ways you can improve the client experience at your salon, spa or clinic to retain more clients.
Ross & Co Hair Design in Hamilton is a salon that has a stellar reputation for providing a consistently exceptional client experience. Don’t believe us? Check out their five star reviews on Google! We were lucky enough to sit down with the founder, Patricia Ross, to learn more about how she empowers her staff, tips for salon owners to grow their businesses, and her secret to achieving a rebooking rate of over 80%.
We sat down with Natalie, Regional Manager of Vivo Hair Salons & Skin Clinics, to discuss how they implemented Kitomba’s Time Clock and Time Sheets features into their business, and how it’s completely changed the way they process payroll. Continue reading…
In the ever-evolving landscape of social media, Instagram continues to stand as a great way to connect with clients for any hair and beauty business. Mastering Instagram can be a game-changer for boosting your online presence and connecting with a vast audience.
One key to achieving success lies in understanding the diverse types of content you can post to captivate your audience’s attention and propel your salon, spa or clinic towards new heights.
Coming up with ways to keep your team motivated throughout the year can be hard. However, one great way to keep your team inspired and striving for success is through monthly challenges.
We spoke to Trish Ross, founder of First Class Services and owner of two successful salons in Hamilton, New Zealand, who runs regularly challenges in her salons to incentivise and motivate her team, and boost revenue!
Keep reading to learn how to successfully use challenges in your own business.
