For Mane salon owner Janine Simons entering the 2012 Kitomba NZARH awards was about following through on the philosophy of the company, “we only opened in February last year and I wanted a salon where every person is part of the business success, so I had the whole team onboard from the start”. Continue reading…
With our busy schedules it’s easy to forget about great marketing and up-selling opportunities that are around the corner. This usually leads to last minute panic and campaigns being sent out with disappointing results. Continue reading…
Our latest development update includes a number of enhancements, particularly to Kitomba One Enterprise with the launch of Centralised Client. This enhancement is designed to help you deliver a local experience across your salon and spa group.
To benefit from all the latest updates, you will need to upgrade your in-salon Kitomba to the latest version. Call our Helpdesk and we can upgrade you today. As always, our software updates are FREE. Continue reading…
Can you say with certainty how you’re faring against your competitors? Do you know what the average industry-rebooking rate is? How does your client average-spend compare? Continue reading…
We regularly chat to customers who want to grow their business and, as a result, have spent lots of time and money on advertising and direct mailers that do not deliver the results they expect. They’re looking for advice, guidance and inspiration. So the first thing we always say is – clean up your database!
Do you know who your top clients are? How often they see you? What services they purchase? Now you can quickly see your clients in a different light and gain an immediate impression on how to increase their value. The power of Star Clients lies in its ability to give you the information you need about your clients, when you need it – when your client is with you. And it’s in pictures, so your team will naturally
‘get it’. Continue reading…
Kitomba One is our newly launched, cloud-based service that gives you the ability to access key business information from any device with an Internet connection.
Many salons are noticing bigger gaps in their appointment books, with less people coming in each week. Like it or not, we’re operating in a tighter economy, but if you spend all your time worrying about this, you run the risk of resigning yourself to the same fate. Continue reading…
New clients are the lifeblood of any business! But how can you make sure you’re attracting and retaining enough to build and grow your business? Continue reading…
I have to say, 2011 was an absolutely brilliant year.
On top of an awesome month overseas which included a 10 day trip to London to attend the Sassoon Academy and Salon International, winning Kitomba NZARH ’Salon of the Year’ and ‘Employer of Choice‘ awards was the ultimate highlight! Continue reading…
