Friends having coffee

How to get more referrals for your salon, spa or clinic (8 tips!)

30 Oct 2020 by Kitomba

Word of mouth referrals and recommendations are the best forms of marketing, with 92% of people relying on the opinions of their friends and family to help make purchasing decisions.
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customer success story of Pania Ryan Beauty Retreat Palmerston North

Customer success story: Pania Ryan Beauty Retreat

27 Oct 2020 by Kitomba

We stopped by to see Pania Ryan at Pania Ryan Beauty Retreat in Palmerston North, New Zealand, to talk about her multi award-winning salon and what makes it unique and successful, as well as her top tips for salon owners. 

Watch Pania Ryan’s story in this short video, and read on for the full interview.

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How to bring your team on your journey to business success

How to bring your team on your journey to business success

20 Oct 2020 by Kitomba

Setting goals is the easy part. Turning them into reality is where you need consistency, patience and perseverance. Your biggest resource for facing this challenge is your team. As a leader, you need your team to understand what success looks like. They also need to understand the role they play in reaching that success. 

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customised Kitomba 1 access levels

Customisable Kitomba 1 Access Levels

19 Oct 2020 by Kitomba

We’ve just made exciting changes to our access levels in Kitomba 1 to give you more control over the security of your business. Now you can customise Kitomba 1 access levels so your staff have access to everything they need and nothing they don’t. Continue reading…

Tips for making a salon successful

3 simple ways to make your salon more successful

14 Oct 2020 by Kitomba

Success. We’re all striving for it but how do we achieve it? There are many ways to grow your business, but what methods are proven to work for hair and beauty salons?

If you want to know how to make a salon successful, here are three simple things you can do that will drive revenue and increase client satisfaction and loyalty.
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Introducing targets to your team

How to introduce targets to your team for rapid growth

12 Oct 2020 by Kitomba

If you’re not sure how to introduce targets to your team at your salon, spa or clinic, we’ve got some tips to ensure they’re a success!

This short guide covers everything you need to know about introducing targets to your team in a way that inspires and encourages them to do the best work they can, rather than feel pressured or discouraged. It also covers how to track the progress of your team, and the best ways to reward their success.
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Make up artist working with client

The 10 best client messages you can automate to save time and grow revenue

8 Oct 2020 by Kitomba

For salons, spas and clinics in the hair and beauty industry, following up with clients and sending personalised and helpful emails and SMS text messages can increase your client retention rate, encourage repeat purchases and bookings, enhance your client experience and even attract new clients.
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Woman on laptop

Email marketing for salons: 10 key elements of successful emails

4 Oct 2020 by Kitomba

Email marketing is an essential tool for salons, spas and clinics to connect with clients, encourage bookings, and communicate what sets your business apart from your competitors. But miss the mark and you could inspire your contacts to hit the unsubscribe button instead.

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Instagram Tips and Tricks

10 best Instagram tips for salons, spas and clinics

29 Sep 2020 by Kitomba

In the hair and beauty industry, Instagram is undeniably the most popular platform for sharing content. It’s a fantastic opportunity to market your business, build your brand and engage with your clients. We want to make sure you have all the tools to make it as easy as possible, so here are our top 10 tips and tricks to help you make the most of Instagram! Continue reading…

Sherri-Lee Puravida Beauty

Customer success story: Puravida Beauty

28 Sep 2020 by Kitomba

We had such a great time visiting Sherri-Lee at her award winning salon, Puravida Beauty, in Wellington, New Zealand. She told us about her business and what makes it special, what she loves about working in the beauty industry, and why she couldn’t live without her favourite Kitomba features.

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