Building brand with instagram

Building your brand with Instagram

23 Jul 2020 by Kitomba

Your brand is what sets you apart from all the other businesses in your industry offering similar products and services. If you want to beat out the competition, you’ll need to have a strong brand, both in your salon, spa or clinic, and online. Social media allows us to connect with clients on a more personal level, so it’s important not only to have a great visual style to your brand but also to understand the voice and personality behind it. Continue reading…

Save time with automation

Back to business: Save time with automation

23 Jul 2020 by Kitomba

When we’re trying to balance our work and personal life, it becomes obvious how easily work can take priority and spill into our personal time. However by introducing smarter ways of working such as new processes, tools and automation, you can achieve the work life balance you want.  Continue reading…

Salon manager using software to run report

New Staff Utilisation report in Kitomba 1

29 Jun 2020 by Kitomba

We’ve recently released the new Staff Utilisation report in Kitomba 1. This report gives you a clear picture of your staff utilisation so you can make informed decisions to increase the productivity of your business.   Continue reading…

Selling vouchers at salon front desk

Email vouchers to clients with Kitomba 1

23 Jun 2020 by Kitomba

You can now email new and existing vouchers to your clients from Kitomba 1.

The ability to email vouchers from Kitomba 1 means that if a voucher holder misplaces their voucher number or is not sure of the remaining balance, you can also easily re-send the voucher to their email. Simply look up the voucher in Kitomba 1 and click the new ‘email voucher’ button.
Continue reading…

Girl meditating

Staying well in a changing world 

15 May 2020 by Kitomba

During this unprecedented time there are a lot of considerations in regards to our overall health and wellness. There are many challenges such as social isolation, poor food choices, repetitive postures and patterns, relationship pressure, changes in physical environment and much more. On the flip side there are also many opportunities.

We’ve spoken with many experts to learn more about how these challenges impact our wellness. In this article we will discuss both the challenges and opportunities and give you some information, inspiration and tools to help you not only survive through this period but perhaps come out the other side better than how you went in. Continue reading…

Beauty therapist taking booking over the phone

Kitomba 1 Waitlist

12 May 2020 by Kitomba

We’ve added a new feature to the Kitomba 1 Appointment Book – Waitlist. This allows you to add clients to your waitlist, from anywhere, on any device. Then seamlessly move them onto your appointment book to fill cancellations and gaps. We thought this feature would be highly beneficial to our customers during the COVID-19 pandemic, so we moved it to the top of our list to get it out to you as quickly as possible. Continue reading…

Calling cancelled customers to rebook appointment using Kitomba

No-show and cancelled client filters

12 May 2020 by Kitomba

We’ve added two new filters allowing you to identify clients that have had a no-show or cancelled appointment. This will allow you to market to them and fill your appointment book! Continue reading…

Making a booking online with Kitomba

Online Booking appointment buffer

12 May 2020 by Kitomba

We wanted to make it easy for you to comply with Government regulations related to cleaning, disinfecting and reducing waiting room contact between clients. That’s why today we’ve released an Online Booking appointment buffer which allows you to choose to automatically add a buffer to the end of every appointment booked online.  Continue reading…

New Kitomba business features for COVID-19

Coming soon: Three brand new features to help you

4 May 2020 by Kitomba

UPDATE 12 May 2020: These features are now live! Check out the release blogs for Waitlist, cancelled and now-show client filter, and Online Booking appointment buffer to learn more.

We had a very clear direction for the development of our software in 2020, and we were days away from sharing our vision with you when the COVID-19 pandemic hit. 

Since then, we’ve seen our world change dramatically, which has had a huge impact on the hair and beauty industry. So we decided to stop what we were doing, think about what our customers needed most right now and make a plan to help meet those needs.  Continue reading…