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The importance of creating a healthy workplace

20 Aug 2019 by Kitomba

We spend so much of our lives at work, so it’s no surprise that it can have a huge impact on our health and wellness. Likewise our health and wellness can have a huge impact on our work. Everyone will have good days and bad days, but there are things that you can do as an employer to create an environment that supports your staff to bring their best every day. If your staff are happy, they’re better positioned to make your clients happy, and happy clients are great for business. Continue reading…

Barter Barber

Lessons from The Barter Barber

15 Aug 2019 by Kitomba

Hairdressers and barbers have the tendency to be pseudo counsellors to their clients – it’s a hazard of the job and can be tough to deal with, but few actively seek it out. Sam Dowdall is different. Over two and a half years ago in November 2016 he left everything behind and hit the road in a 1971 Bedford van with his faithful companion, a Bichon Standard Poodle, Bobo seeking out those hard conversations. He speaks especially with men across New Zealand, trading conversation and haircuts for goods and services. We caught up with Sam when he was in his former home, Wellington, to discuss what he’s been up to and what he’s learned along the way.  Continue reading…


How to increase the profitability of online booking

24 Jul 2019 by Kitomba

Online booking can be a powerful tool for new and existing clients alike. However, just having it set up is not enough. There are a number of things you can do to make your online booking work harder for you and fill your appointment book. Making your online booking accessible and promoting it is just the start. Continue reading…

woman on laptop

Optimise your website with basic SEO

11 Jul 2019 by Kitomba

Search Engine Optimisation (SEO) is a process that allows search engines, like Google and Bing, to read your website and know when to show it to a user. For example, if you provide haircuts in Melbourne, when someone searches for “Haircut Melbourne”, you want your website to be presented in the list of searches the user is shown. Continue reading…


How to create the best online booking client experience

9 Jul 2019 by Kitomba

Your client experience doesn’t start with their consultation, it starts before they even reach your front door. Your marketing is amazing, your referral programs are working and your social media channels are beautiful. It’s all coming together to encourage new clients to book, and increasingly clients want to book online. Continue reading…

westpac presto smart integration

Easier payments with Kitomba’s new Westpac integration

8 Jul 2019 by Kitomba

We’re excited to announce we’ve integrated with Westpac’s new EFTPOS terminal, Presto Smart. If you’re a Kitomba customer in Australia, you can now make payments easier by connecting your Kitomba directly to a Presto Smart payment terminal. Kitomba and Presto Smart work together to speed up invoicing so you can focus on what matters: your clients and your business. Continue reading…

Salon Pay_partnership

We’ve partnered with Salon Pay to bring you memberships

24 Jun 2019 by Kitomba

We’re excited to announce that we’ve partnered with Salon Pay! Now it’s easy for Kitomba customers to offer customised memberships and flexible payment options to their clients, and sell products and services from their own online store. Continue reading…

End of financial year

Take the stress out of the end of the financial year

28 May 2019 by Kitomba

The end of the financial year comes around at the same time every year and yet each time it can seem like a surprise. The good news is if you’ve been using Kitomba it’s easy to get much of the information you need to keep your accountant and the tax man happy. Continue reading…

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Finance terms every salon, spa, or clinic owner should know

23 May 2019 by Kitomba

The business world is full of jargon and financial terms you’re expected to understand. To help you navigate these terms, we’ve put together a quick reference guide of some of the financial terms you may encounter as a salon, spa, or clinic business owner. Continue reading…

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Is your salon, spa or clinic on track to make a profit?

15 May 2019 by Kitomba

It sounds easy right? If you have more money coming in than going out – you’re making money. But how do you know exactly how much money you’ll need to meet all of your expenses, and when exactly you will start making a profit? Your money coming in is probably not on the same schedule as your money going out, so you need a plan that will work year round. Continue reading…