Calling cancelled customers to rebook appointment using Kitomba

No-show and cancelled client filters

12 May 2020 by Kitomba

We’ve added two new filters allowing you to identify clients that have had a no-show or cancelled appointment. This will allow you to market to them and fill your appointment book! Continue reading…

Making a booking online with Kitomba

Online Booking appointment buffer

12 May 2020 by Kitomba

We wanted to make it easy for you to comply with Government regulations related to cleaning, disinfecting and reducing waiting room contact between clients. That’s why today we’ve released an Online Booking appointment buffer which allows you to choose to automatically add a buffer to the end of every appointment booked online.  Continue reading…

New Kitomba business features for COVID-19

Coming soon: Three brand new features to help you

4 May 2020 by Kitomba

UPDATE 12 May 2020: These features are now live! Check out the release blogs for Waitlist, cancelled and now-show client filter, and Online Booking appointment buffer to learn more.

We had a very clear direction for the development of our software in 2020, and we were days away from sharing our vision with you when the COVID-19 pandemic hit. 

Since then, we’ve seen our world change dramatically, which has had a huge impact on the hair and beauty industry. So we decided to stop what we were doing, think about what our customers needed most right now and make a plan to help meet those needs.  Continue reading…

Puravida beauty owner Sherri-lee

Still working and learning during lockdown

23 Apr 2020 by Kitomba

Sherri-lee, owner of award winning beauty salon Puravida Beauty is still working hard even though she can’t be at her salon right now. We asked her to share what she’s been getting up to during this time. Continue reading…

Covid-19 Iron and Ivy

Staying connected with your clients

22 Apr 2020 by Kitomba

We asked our friends at Iron + Ivy Hair if they’d share some insight on how they’re getting through the COVID-19 pandemic. The team at Iron + Ivy  feel that staying connected is now more important than ever. “With people spending even more time on their phones and social media while they’re stuck at home, you have a prime opportunity to reach out and share more of the personality behind your salon.”  Continue reading…

Taking care of your mental health during COVID-19

Taking care of yourself and your mental health

17 Apr 2020 by Kitomba

COVID-19 has changed everyone’s lives in some way. These many changes, combined with the ongoing uncertainty of this evolving situation, can take a toll on our mental health. That’s why it’s so important to acknowledge how you’re feeling and show yourself some extra kindness right now. Here are some quick tips on how to look after your mind and body.
Continue reading…

kitomba-help-apply-wage-subsidy

How Kitomba reporting can help you apply for the wage subsidy

16 Apr 2020 by Kitomba

The New Zealand Government has developed a Wage Subsidy Scheme to help employers and their staff maintain an employment connection and ensure an income for affected employees, even if the employee is unable to actually work any hours.  Continue reading…

covid-19-resource-reds-hairdressing

Tips to stay sane and in business during COVID-19 lockdown

15 Apr 2020 by Kitomba

Diana Beaufort of Reds Hairdressing says that the time for strong leadership is now, “Your team need to know that you have their backs, both emotionally and financially. You need to have a business continuity and risk management plan so you can focus on what you can control.” In New Zealand, the lockdown period started March 26th for a minimum of 4 weeks, so we still don’t know when everything will be back to normal, Diana feels it’s important to be honest and realistic when communicating with your team and your clients at this time. Continue reading…

Managing your business in Kitomba

Take advantage of Kitomba 1 for your business

1 Apr 2020 by Kitomba

Kitomba 1 is packed full of key features that can help you manage your business from anywhere, on any device.

Keep reading to see our range of Kitomba 1 features, learn how to use a few key tools, and find out how you can make the most of them during the COVID-19 crisis. Continue reading…

Managing appointment bookings in Kitomba

Getting started with Online Booking

1 Apr 2020 by Kitomba

Online Booking is such a powerful tool for any salon, spa or clinic, and although we’re all being affected in different ways by the COVID-19 pandemic, there are a number of ways it can benefit your business at this time.  Continue reading…