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SALON BUSINESS MANAGEMENT GUIDE

The ultimate guide to managing a salon, spa or clinic

Find out everything you need to know about managing a hair and beauty business. Expert tips and information for salon, spa and clinic owners wanting to grow their businesses and become more successful. Simply click on a chapter to be taken to that section of this guide.

Learn about business management

This comprehensive guide to salon, spa and clinic management includes:


Hear what Philippa Middleton, Managing Director of Buoy Salon and Spa in Wellington, New Zealand, has to say about the key to managing a successful hair and beauty business:




buoy salon and spa success story

"The key to a great business is culture. I strongly believe that the future of our industry will come down to the people that offer the best customer and staff experience. I focus on culture as the number one thing in business because that's what keeps the staff and the clients coming back."

- Philippa Middleton, Managing Director of Buoy Salon and Spa, Wellington

business planning

Business strategy, planning and goal setting

When creating a business plan for the year and setting goals for your salon, spa or clinic, here are a few key things to consider.

Reflect on previous years and update your goals

Think back on the activities you carried out last year and in previous years. What worked and what didn’t? Did you achieve your goals? What could you improve on?

Dust off your old business plan and update your goals. Having your short and long-term business goals documented will not only boost your motivation, but also help keep you focused throughout the year.


What’s your unique selling proposition (USP)?

An important part of business planning is knowing your unique selling proposition (USP).

A USP is a clear statement of what a client can expect when they visit your salon, spa or clinic. When you know who you are, you know how you can serve. And that’s what makes businesses successful. Understanding what sets you apart from your competitors will help you to set clear goals for your business, and market yourself most effectively.

Having a strong USP speaks directly to your target audience and it tells them exactly why they should visit your business. This will also help you to be clear of who your ideal customer is. Find your business’s USP.


unique selling proposition for salons

Set SMART goals

There’s a reason SMART goals are talked about everywhere. This goal setting framework is simple and effective, especially for larger projects.

Specific:

Your goal should be clearly defined and easy to understand. For example, if you want to improve your rebooking rate, do you need to do this across all your services or only some?

Measurable:

You need to know when you’ve achieved your goal or how you’re progressing towards it, i.e. your rebooking rate is 40% and you want it to be 60%.

Agreed upon:

Get agreement on your goal with everyone who needs to be involved in helping to achieve it. This could be your salon manager, your team, and your business coach.

Realistic:

Make sure your goal is achievable with the resources, knowledge and time you have available. Putting unrealistic pressure on yourself to get more done rarely ends in goals being achieved.

Time-based:

Set a realistic timeframe to achieve your goal. This should allow you enough time to achieve the goal but not too much time that it causes you to lose focus on the goal.


financial planning

Create a financial plan

In order to create a financial plan and budget, you’ll need to know your numbers. You need to know what it costs to open your salon door each week. Identify your salon’s weekly income and plan a budget knowing your incomings and outgoings.

How much does it cost to open your doors each week?

If you don’t know this then ask your accountant. You can then take this number and work out how much it costs to run your salon each hour. How does this align with your pricing structure?

What’s your profit and loss (P&L) statement?

This summarises the revenue, costs and expenses incurred during a specific period.

What is your wage percentage?

Generally the two big overheads in a hair salon are your stock and your wages. Ideally your wage percentage should be around 30 – 35 % of your turnover. If this is out of whack then you either have a problem with your pricing or your productivity or both.

Is your pricing right?

Your pricing structure should allow for extra time and product usage. You can’t take a one size fits all approach to pricing – extra grams of colour and extra application time costs must be passed on to the client. Also watch the time allocation – if you have stylists stretching booking times you run the risk of losing profit on those appointments.

 

Set financial goals

Once you understand where you’re at with your finances, you can set financial goals and specific financial targets that will lead you on the path to success.

Your financial goal could be to increase your revenue by a specific amount, but you’ll also need to know how you plan to achieve that.

For example, you could:

  • Reduce your average client revisit period
  • Increase your client retention rate
  • Increase your new client rate
  • Increase your client retail attachment
 

Kitomba Salon and Spa Software’s business summary report enables you to see how your business has performed over your selected period of time with each of these client metrics and more. Find out more about these client metrics and how to improve them.

 

Create a marketing plan

Now that you know what your business goals are for the year, who your target audience is and the budget available for marketing, it’s time to devise a plan for promoting your salon, spa or clinic.

To find out the best marketing channels and activities for your audience, read our blog, The best marketing channels for salons, spas and clinics, and learn how to create a strategic marketing plan.

You can also check out our marketing guide, which covers everything you need to know about marketing a salon, spa or clinic.

Learn more about business planning and goal setting


Business goal setting tips for salons, spas and clinics

Business goal setting tips for salons, spas and clinics

Setting goals? Here's a framework you can use for setting SMART business goals to help ensure you achieve them.

Mastering your finances: tips for salons, spas and clinics

Mastering your finances: tips for salons, spas and clinics

Learn how to master your salon finances with expert tips from Salon Business Coach, Malcolm Gibbons!

team management tips for salons, spas and clinics

Team management

Your team is your greatest asset. Without them, your salon, spa or clinic simply couldn’t operate. Great leadership and a positive team culture are key elements to a highly successful team. Here’s how you can achieve it.

Leadership

People don’t leave companies, people leave people. Great leadership is at the helm of every successful business, and it’s your job to set the bar, inspire and motivate.

Do you have the five key traits of a great manager? Great managers inspire their team Great managers communicate effectively and listen Great managers mentor, not bulldoze Great managers empower their team Great managers are consistent

Find out more about the 5 essential traits of great managers to see how your management approach compares, and use these great tools to help you manage your team more effectively.

Culture

What type of culture does your salon, spa or clinic have?

Culture eats strategy for breakfast, as Peter Drucker famously said, but how do you create a positive, inclusive and inspiring team culture?

Creating a great team culture may seem easier said than done, but here are five tips to get you started:

Tips for improving your salon, spa or clinic's culture: 

  1. Be transparent and share your ‘why’ and your values with your team
  2. Schedule regular one-on-one meetings with you team members
  3. Invest in training your staff regularly to upskill and keep them motivated Encourage a culture of gratitude and positivity through regular praise
  4. A positive culture starts with positive leadership: so practice what you preach
  5. For more advice on how to build a positive salon culture, read: How to create a positive salon culture.

 

Ashlee Laura, Salon Coach

"Empowering your team is all about giving them the tools, responsibilities and accountability to complete their duties. A great manager would never belittle, undermine or bulldoze their team into doing what they wanted. Instead, they would set an example of the work ethic they want to see in their team"

- Ashlee Laura, Salon Coach

Learn more about managing your team


Prioritising breaks in a busy salon, spa or clinic

Prioritising breaks in a busy salon, spa or clinic

Are you taking enough breaks? Here are a few ways to make sure that you and your team are getting the breaks you need to perform at your best.

The 5 essential traits of great managers

The 5 essential traits of great managers

Do you have the five essential traits of a great manager? Find out by reading this article by Salon Coach, Ashlee Laura.

Simplifying the performance management process

Simplifying the performance management process

Before you write off undertaking any kind of performance management process as a lost cause, read this article by HR specialist, Alex Wood.

Your Dream Team e-book

Free e-book: How to create your dream team

Creating a motivated, engaged and high performing team is essential to the overall success of your salon, spa or clinic, but how can you actually achieve it?

Download your free guide, Your Dream Team, to learn how to create a high-performing, motivated and engaged team for your salon, spa or clinic, with expert tips you can implement right away for immediate results!

 

Download e-book

team targets for salons, spas and clinics

Setting targets for your business and team

Targets are a key component of a profitable and successful business. They motivate and focus your team to achieve goals that can grow your salon, spa or clinic and drive more revenue.

When choosing which targets to track, you need to understand what your overall business goals are and what areas in your business you want to improve. This will help you to decide which targets to set.

You can set business targets, staff targets, or both. To learn how to set targets for your salon, spa or clinic, read our guide: How to get started with retail and sales targets.

Introducing targets to your team

After you’ve set your retail and sales targets you’ll need to get your team onboard! It’s important to be thoughtful about how you do this, as your approach will affect how your team feels about their targets, and ultimately how successful they’ll be at meeting them.

Our top tips for introducing targets to your team include:

  1. Communicate your ‘why’
  2. Pick your timing carefully
  3. Upskill your staff
  4. Be realistic

Read the article, how to introduce targets to your team, to find out more.

setting targets

How to track your team’s targets

Targets won’t achieve anything if they’re not being monitored and tracked, so it’s important that you understand how you’ll achieve this before introducing targets to your team.

If you and your team can successfully monitor targets it will give your staff a clear understanding of their targets, how they’re tracking towards them and what they need to do in order to achieve them. It will also give you the insight required to be able to support your team to hit their targets.

Kitomba Salon and Spa Software enables you to set targets for your individual team members and their progress will be updated automatically based on what they have sold. You can then run a report to see how each team member is tracking towards their targets, and you'll see your business's progress as a whole.

With Kitomba you can track seven different targets:

  • Total sales
  • Service sales
  • Retail sales
  • Appointment retail sales
  • Total appointment value
  • Average appointment value
  • Client rebooking

These targets can be set weekly or monthly, depending on what suits your goals and team.

 

Malcolm Gibbons, Salon Business Coach

"Team targets should be all inclusive, taking every operator into account. Remember to set realistic targets for your team and expect that as a team they will be able to achieve more than if operating as an individual. Work hard on team cohesiveness and unity – this will stand them in good stead for achievement."

Malcolm Gibbons, Salon Business Coach

Learn more about retail and sales targets


How to set targets for your salon, spa or clinic

How to set targets for your salon, spa or clinic

If you’re finding setting targets difficult to get your head around, this short guide to targets will demystify service and retail targets and help you get started!

How to introduce targets to your team for rapid growth

How to introduce targets to your team for rapid growth

If you’re not sure how to introduce targets to your team at your salon, spa or clinic, we’ve got some tips to ensure they’re a success.

how to improve your salon client experience

Improving your client experience

Did you know that businesses that focus on providing a great client experience make more money? According to research conducted by Dimension Data, 84% of companies that work to improve their customer experience report an increase in their revenue.

That’s not the only reason why you should be focusing on creating an exceptional client experience in your salon, spa or clinic. A study by Microsoft found that 96% of customers say customer service is important in their choice of loyalty to a brand, so when you focus on customer service, your client loyalty will improve.

Tips for creating an exceptional client experience in your salon, spa or clinic

1. Make the booking process seamless

2. Send appointment confirmations and reminders

3. Greet your clients with a smile

4. Stick to the schedule

5. Get to know your clients and remember their preferences

6. Follow up with a thank you message and keep in touch


Find out more about each of these aspects by reading How to create an exceptional client experience.

 

Salon Business Coach Estelle Carroll

"To really wow the client we need to exceed their expectations. So the little things that you do differently in your salon will wow the client and make them come back."

- Estelle Carroll, ZING Business Coach

Learn more about improving your client experience


5 ways to improve your client experience

5 ways to improve your client experience

Learn five simple ways you can improve the client experience at your spa, salon or clinic, which will help to increase your client loyalty.

Attract clients by developing a sustainable client experience

Attract clients by developing a sustainable client experience

People are becoming increasingly aware of their eco footprint and trying to make more sustainable choices. Here's how to provide a more eco-friendly experience.

How to build a client loyalty programme that works

How to build a client loyalty programme that works

This article covers what value client loyalty can provide your business, and how you can build a loyalty programme that actually works!

Marketing your salon, spa or clinic

Marketing your salon, spa or clinic

Marketing is an important part of growing your business. It enables you to attract new clients and remarket to your current clients and database.

When marketing your salon, spa or clinic, it’s important to create a marketing plan.


To do this, you’ll need to understand the following:

1. Who your target audience is and what’s important to them.

2. What marketing platforms are best for reaching your target audience.

3. How much budget and time you can allocate to marketing.

4. What marketing activities and channels you’re going to commit to.

5. How you’re going to execute campaigns, track and analyse results.


To find out everything you need to know about marketing a salon, spa or clinic, visit our marketing guide.

 

Malcolm Gibbons, Salon Business Coach

"Create and act on a marketing plan for the year. Be consistent and test and measure the results. Build a book on what works and do more of that in the future and less of what isn’t working."

- Malcolm Gibbons, Salon Business Coach

Learn more about marketing


The best marketing channels for salons, spas and clinics

The best marketing channels for salons, spas and clinics

Discover the best marketing channels and activities for salons, spas and clinics, and how to choose the best marketing tactics for your business.

Keep your salon, spa or clinic on track with a strategic marketing plan

Keep your salon, spa or clinic on track with a strategic marketing plan

Wondering how to create a strategic marketing plan for your salon, spa or clinic that will get results? Learn how to create a plan in four simple steps!

How to advertise your salon, spa or clinic online

How to advertise your salon, spa or clinic online

Learn how to get started with digital advertising for your salon, spa or clinic in 8 simple steps, according to Salon Marketing Strategist, Kirsten McHarg.

stock management tips for salons, spas and clinics

Stock management

Stock is a key part of any salon, spa or clinic. However it can have a severe impact on your business if it’s not correctly managed.

With stock management, it’s important that you:

1. Understand how much stock you have currently.

2. Stock take once a week, preferably using specialised software that can automate this as much as possible.

3. Know what you need for your staff and clients, and take seasonaily into account.

4. Create an ordering system and process that’s consistent and works for you.

5. Consider the storage of your stock and the conditions. Don’t order extra stock if you can’t store it properly.


Utilise stock management software to keep track

Dedicated salon and spa software, like Kitomba, will enable you to have full control over your stock by automating your stocktake process and reducing opportunity for error.

For example, Kitomba Salon and Spa Software's stock management feature enables you to automate your daily inventory to ensure real-time stock control. This prevents you from running out of stock that your clients want to purchase, or that your team needs, and it ensures you won’t over order and end up with too much stock.


Find out more about the key aspects of stock management.

 

Malcolm Gibbons, Salon Business Coach

"Stock management is important because it speaks to your bottom line. If you have too much stock you’re effectively spending profit on products that are sitting on the shelf. That’s why it’s important to keep a handle on your percentages within your stock KPIs. My recommendation is not to buy on emotion, buy on logic based on need and sound business evaluation. To do this, you can use your salon software."

- Malcolm Gibbons, Salon Business Coach

Learn more about stock management


6 steps to great stock management

6 steps to great stock management

Stock is a key part of any salon, spa or clinic and it’s important to get it right. Here are six steps to help you successfully manage your stock.

5 salon software features that will improve your business

5 salon software features that will improve your business

Discover five essential software features that will vastly improve your business by automating admin-heavy tasks, streamlining processes and delighting your clients!

time management tips for salon, spa and clinic owners

Time management

Time management is one of the most important skills you can master in the hair and beauty industry. Finding time to work on your business, while working in your business, and also finding time for your personal life, can seem like an impossibility.

Here are our top time management tips for salon, spa and clinic owners:

1. Find out where you’re spending your time

Track how you’re spending your time for an entire week to be able to analyse where your time is going. It may surprise you! You’ll be able to identify where you’re wasting time, where you need to offload, and how you can use your time more efficiently.

2. Set your priorities

We all know that when we’re short on time the things that are lowest on our priority list will fall off our to do lists first. Therefore, it's important that you’re prioritising your tasks accordingly. This includes prioritising ‘you’ time, too!

3. Plan your week in advance

Armed with your list of priorities, it’s time to block out your calendar so you know exactly when you’re doing a task and have set aside time for it.


For more expert time management tips, read time management tips for salon, spa and clinic owners by Kai Schnitzler, ZING Coaching Business Coach.

 

Kai Schnitzler, ZING Business Coach

"Time management isn't about being more efficient or squeezing a few extra minutes into your diary here and there. It's about cleaning up your schedule, minimising, prioritising, and working out what’s important – and what’s not."

– Kai Schnitzler, Salon Business Coach

Learn more about time management


Time Management 101: The three elements you need to balance

Time Management 101: The three elements you need to balance

Find out three elements of time that you must nail in order to grow your business and have the lifestyle you deserve.

Time management tips for salon, spa and clinic owners

Time management tips for salon, spa and clinic owners

Use these powerful time management tips from Salon Coach Kai Schnitzler and you’ll find all the time you need!

ultimate guide to time management

Free e-book: The ultimate guide to time management

In this free guide to time management for busy salon, spa and clinic owners, you’ll learn techniques to ensure you maximise your time including goals, planning, focus and tools.

Download your free guide to learn how to manage your time more effectively with expert tips you can implement right away for immediate results!

 

Download e-book

tips for managing salon finances

Money and finances

Money can be tough to manage at the best of times, let alone when you’re trying to run your own hair and beauty business!

Many salons, spas and clinics fail due to the lack of funds available during their life – there is a reason that cash flow is known as the “lifeblood” of a business. Therefore, it’s essential that you understand your finances and get on top of them.

Find out expert tips for mastering your salon finances from Salon Business Coach, Malcolm Gibbons.

Important finance terms every salon, spa, or clinic owner should know

The business world is full of jargon and financial terms you’re expected to understand. To help you navigate these terms, we’ve put together a quick reference guide of some of the financial terms you may encounter as a salon, spa, or clinic business owner.

Finance terms every salon, spa, or clinic owner should know.

 

Salon Business Coach Malcolm Gibbons

"The biggest tip I have is for salon owners to learn more about the finance numbers. Having a good understanding of how they affect business will help you to make better decisions and increase the profitability of your business."

- Malcolm Gibbons, Salon Business Coach

Is your salon, spa or clinic on track to make a profit?

Do you know your break-even point? Once you know your break-even point, you can feel confident that you know the financial state of your business. Then you’ll know how you’re tracking financially, and whether you’re in a position to invest in something new, or grow your team.

Learn how to calculate your break-even point and daily targets.

What is a cash flow forecast and why is it important?

A cash flow forecast is a tool that you use in your business to look ahead and see what the cash flow going in and coming out of your business might look like. You can base it on past performance to estimate what revenue you'll receive in the future if you continue as you are, and what your outgoings will be, like bills, GST and rent. Somewhere on that cash flow you should get more cash coming in than coming out, and that's the profit gap.

To find out more about cash flow for your salon, spa or clinic, watch The ins and outs of cash flow with Salon Business Coach Malcolm Gibbons below.





Salon Business Coach Malcolm Gibbons

"It's important to predict whether or not you're going to make a profit based on how you're going now and your projected costs of the future. Is the money coming in going to cover those costs or do you need to do something about getting more money in."

- Malcolm Gibbons, Salon Business Coach

Learn more about salon finances


5 small changes that can have a big impact on your finances

5 small changes that can have a big impact on your finances

Stay on top of your salon finances by implementing these 5 small changes that can have a big impact. Learn more.

How to take the stress out of the end of the financial year

How to take the stress out of the end of the financial year

If you’ve been using Kitomba it’s easy to get much of the information you need to keep your accountant and the tax man happy. Here’s how.

3 simple tips to ensure good cash flow in your salon, spa or clinic

3 simple tips to ensure good cash flow in your salon, spa or clinic

Find out three simple tips from Coach Ashlee Laura that have helped her beauty business flourish, which you can implement in your own business.

best client metrics for the hair and beauty industry

Important client metrics for salons, spas and clinics

If you want to grow your business and increase your revenue (and who wouldn’t?), here are the key client metrics you should always be aiming to improve.

Client revisit period

One way to increase the number of appointments you complete each year is by reducing the length of time clients take between appointments. Reducing it by even the smallest amount can result in a significant jump in revenue.

Rebooking rate

When a future appointment is made within 24 hours of the previous appointment it counts as rebooked. Increasing your rebooking rate can have a significant effect on your business as it secures future income.

New client rate

New clients are incredibly important to any business as they link directly to revenue, and consistent increase in clients allows you to be certain of business growth. Businesses naturally experience a loss of around 10% of clients each year, so that should be a minimum for your new client rate.

Retail attachment rate

Your retail attachment rate is the percentage of clients who visit for a service and also purchase retail. Retail products tend to have a high margin and as the majority of salons, spas and clinics can really improve in this area, there’s so much potential to increase this number.

Retail revenue

Increasing the number of clients who purchase retail provides you with the opportunity to earn more revenue from each appointment.

Find out more about these key client metrics and how to improve them.

Learn more about improving your numbers


The best metrics for growing your salon, spa or clinic (KPIs)

The best metrics for growing your salon, spa or clinic (KPIs)

Here are the best metrics for growing your salon, spa or clinic, which can be used as key performance indicators (KPIs) for your business.

10 things you can do to reduce no-shows in your salon

10 things you can do to reduce no-shows in your salon

Client no-shows cause inconvenience, stress and lost revenue. Here are 10 things you can do today to reduce no-shows in your salon, spa or clinic.

business reporting tips

Business reporting and analysis

Reports are the road map for your business. They can help you to understand what’s working well, and what isn’t.

Having clear business goals and KPIs to work towards will give you a clear direction, and it’s important to take the time to look at your numbers weekly, monthly, quarterly and annually to see how you’re progressing towards your goals and what adjustments need to be made.

To do this, you need to be tracking your KPIs properly. You could do this using an Excel spreadsheet, but if you want to automate the process and eliminate human error we recommend using specialised software, such as Kitomba.

The reports you run will depend on your business, but we recommend reporting on the following:

  • Client revisit period
  • Rebooking rate
  • New client rate
  • Retail attachment rate
  • Retail revenue
  • Average appointment value

Find out more about the best reports to help grow your hair and beauty business.

 

Salon coach malcolm gibbons

"Businesses are made up of lots of different parts, and part of a successful business is knowing the details of how it’s performing. We do that by measuring our performance against predefined targets and key performance indicators (KPIs). These are usually set in important areas and can take the form of numbers or achievements of an event or task."

Malcolm Gibbons, Salon Business Coach

Learn more about business measurement and reporting


Comparing your business to your competitors (why and how)

Comparing your business to your competitors (why and how)

Here’s how to effectively compare your business to your competitors in a way that is positive and can help grow your business.

How to measure the success of your business

How to measure the success of your business

Wondering how to track and measure the success and growth of your beauty business? This guide to business success for salons, spas and clinics reveals all.

Business management software for salons

Business management software

Running a hair and beauty business is a bit of a juggling act. Business management software can help you to support, improve and automate your processes and manage your business day-to-day.

If you want to save time, streamline your process and scale your business, robust software that has been created with the hair and beauty industry in mind is a must-have.

The salon software features that will vastly improve your business by automating admin-heavy tasks, streamlining processes and delighting your clients.

Must-have salon and spa software features include:

  • Appointment book
  • Client cards
  • Point-of-sale
  • Automated client messages
  • Client loyalty programmes
  • Digital forms
  • Stock take
  • Online booking
  • Reporting
  • Timetables and rotas

 

Kitomba Salon and Spa Software

Kitomba Salon and Spa Software

Kitomba Salon and Spa Software has been helping salons, spas and clinics to achieve success since 2002, and includes everything you need to manage your business day-to-day and grow your business.

Kitomba's features include:

  • Industry-focused appointment booking software
  • Efficient point-of-sale
  • Online booking, vouchers and deposits
  • Automatic and campaign marketing
  • Industry leading reporting
  • Effective stock management
  • Customisable loyalty programme
  • Motivational staff targets
  • Digital consultation forms
  • And so much more.

 

Book a personalised demo and find out how Kitomba's salon and spa business management software can help your business to thrive.

 

Salon Business Coach Malcolm Gibbons

"When choosing software, make sure you’re making your decision based on features that cover what you want now and possibly into the future if you are to expand and grow – does it provide you with enough? Don’t buy purely on price – make sure the software is appropriate and will do what you need it to do, without compromise."

- Malcolm Gibbons, Salon Business Coach

Learn more about salon and spa software


5 salon software features that will improve your business

5 salon software features that will improve your business

Discover five essential software features that will vastly improve your business by automating admin-heavy tasks, streamlining processes and delighting your clients!

The lowdown on free salon software: is it really free?

The lowdown on free salon software: is it really free?

Is free salon software actually free? We investigated free salon and spa scheduling systems to find out. Here’s what we found.

Want to find out how Kitomba can help your business thrive?

Kitomba has everything you need to run a successful salon, spa or clinic. Book your free demo to find out what Kitomba can do for you!

 

Book free demo

Kitomba customer success stories

Success stories

For business inspiration from successful salons, spas and clinics, check out our customer success stories!

We interview our customers that are getting exceptional results, and ask them for their tips for other hair and beauty business owners.


Customer success story: Vivo Chancery Square

Customer success story: Vivo Chancery Square

What makes an award-winning salon? We visited Vivo Chancery Square, winners of New Zealand Hair Salon of the Year at The Industry Awards 2020, to find out.

Customer success story: Puravida Beauty

Customer success story: Puravida Beauty

Sherri-Lee from Puravida Beauty told us what she loves about working in the beauty industry, and why she couldn’t live without her favourite Kitomba features.

Customer success story: Pania Ryan Beauty Retreat

Customer success story: Pania Ryan Beauty Retreat

Pania Ryan told us about her multi award-winning salon and what makes it unique and successful, as well as her top tips for salon owners.

100 ways to grow e-book for salons, spas and clinics

Free guide: 100 ways to grow your salon, spa or clinic

Growing a successful business involves many different factors. As a salon, spa and clinic owner, it’s easy to get caught up in day-to-day tasks but it’s important to create a plan for growth.

In this e-book you’ll get 100 actionable ways to grow your salon, spa or clinic across the core areas of your business that you can implement now to help reach your goals!

 

Download e-book

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AU 1800 161 101
UK 0800 085 6122

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