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KITOMBA MULTI-SITE FEATURES

Specifically designed for multi-site businesses, Kitomba Enterprise gives you centralised control to easily manage all your locations.

Vivo Hair and Beauty

"We consider Kitomba our partners in business. The system is easy to use and the team really listen to our business needs. We wouldn’t consider any other provider."

- James Carlisle, Managing Director of Vivo Hair & Beauty


Centralised control

Kitomba Enterprise streamlines everything, making day-to-day management easier and more efficient.

Central management

With Enterprise you can look at your business as a whole or at each individual location. You’ll have access to the key parts of your business – appointments, clients, stock, services, packages, vouchers, marketing and reporting – from anywhere, at any time, on any device.

Deliver consistency

Managing all of your locations centrally, with one system, enables you to deliver consistency across your business. Choose to provide the same products, services and prices at all your locations and centrally manage marketing and promotions to maintain cohesive branding and messaging.

Privacy and security

When it comes to your business information, Kitomba Enterprise puts you in complete control. What people in your business can see and do is up to you. Use Kitomba’s range of security levels to provide each individual, even external partners like accountants and marketers, with access to only the features and information they need to do their job.


Access from anywhere


Kitomba

Kitomba software is installed on a computer at each of your locations, giving your teams access to all the information and features they need day-to-day. As Kitomba is an installed solution it ensures it’s fast and reliable, even if the internet is slow or experiencing outages.

Kitomba 1

Kitomba 1 is cloud software giving your teams access to the key features they may need on-the-go, from anywhere, at anytime. Kitomba 1 is available via any web browser on your computer, smartphone or tablet.

Kitomba Enterprise

Kitomba Enterprise gives you the power to manage things from a distance with cloud access to key features and information for all your locations. Plus you can view performance at a business, location or individual staff member level.

Centralised features

Kitomba Enterprise gives you the features and tools to manage your business centrally and streamline day-to-day operations.


Appointment Book

Appointment Book

Kitomba Enterprise allows you to decide how you want to run your Appointment Book and maximises the opportunity to fill it. Run an Appointment Book at each location, receive all bookings at one location, run a centralised call centre or send call overflow from one site to another.
Online Booking

Online Booking

Clients increasingly prefer to book online, so give them the flexibility to book an appointment at any of your locations online whenever it suits them. Kitomba Online Booking delivers a premium client experience by remembering all their important details including last location and services, history and photos so they can easily rebook.
Client Cards

Client Cards

Centrally update and share Client Cards across all your locations. With Kitomba Enterprise, your clients can visit any of your locations, and all their information and history will be there at your fingertips. Now it’s easy to provide fantastic, consistent service no matter where they visit.
Services

Services

Kitomba lets you centrally customise and manage your services and their prices for all your locations. You can set service offerings and pricing to be consistent across all sites, or by location to suit the local markets and staff experience.
Products and stock management

Products and stock management

Run products in a way that works for your business. Create a master product list and share it across all your locations or stock ranges and products that best suit individual locations. Plus keeping a handle on stock levels and best sellers is a breeze with centralised stock reporting.
Packages

Packages

With Kitomba Enterprise, you can create your own unique packages of complementary services and products. Set packages centrally for consistency across your business or create individually tailored packages for each location to suit their clients.
Vouchers

Vouchers

With centralised vouchers you can sell gift vouchers which clients can redeem them at any location. Upload lists of vouchers to use on daily deal sites or create free vouchers to use for promotions so you and your locations can still easily track and manage all your vouchers, no matter their origin.
Online voucher sales

Online voucher sales

Sell gift vouchers to clients to use at any of your locations via Online Booking, your website, social media channels, emails and text messages. Kitomba has also designed online vouchers so they reflect your Online Booking site to ensure you’re always on brand.
Loyalty

Loyalty

Kitomba makes it easy to set up, customise and run a loyalty programme that works for your business. And with Enterprise your clients can earn Kitomba dollars across your business and use their rewards at any of your locations.
Concessions

Concessions

Let your clients prepay for a number of services in advance and then redeem them at any of your locations. Create and customise Concessions to suit some or all of your businesses and let Kitomba keep track of redemptions so you don’t have to.
Marketing

Marketing

With Enterprise you can run all your marketing and communications from head office to ensure everything is always consistent and on brand, or let each location run its own. You can also choose to offer group-wide promotions or target your marketing at a local level. 

 

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Centralised reporting

Kitomba Enterprise’s centralised reporting gives you more information, understanding and insight. With instant access to key reports, you’ll have the information you need to know exactly where you’re at.

Reporting

Reporting

Kitomba Enterprise puts the information you need to make informed business decisions at your fingertips. Access a wide range of reports that give you an instant, real-time snapshot of what’s going on at any, or all, of your locations. Plus you can customise reports to choose exactly what information you want to see.
Scoreboard

Scoreboard

The Scoreboard gives you all of your daily numbers at a glance. Access your scoreboard from anywhere, anytime on your desktop, smartphone or tablet and see what the day looks like at each of your locations – appointments booked, average client spend plus expected and real-time sales.
Benchmark

Benchmark

Kitomba Benchmark gives you insight into how your business compares to others in the industry plus how your locations compare to one another. This invaluable tool helps you assess your business, increase performance and see who your top performers are at a salon or individual level.
 
Targets

Targets

Keep your staff motivated and focused on results. Use Kitomba Targets to set goals, incentivise and measure your team’s performance. Staff can view their personal targets and progress in real-time on any device and managers can easily set and check in on performance at any time.
 

Vivo Hair and Beauty

"Kitomba delivers what we need to analyse our performance, grow our business and provide our clients with a seamless customer experience."

- Ina Bajaj, East Day Spa Group

Thousands of successful multi-site salons, spas and clinics use Kitomba


Rodney Wayne Hair Salons
Vivo Hair & Beauty
East Day Spa

Let us show you how Kitomba Enterprise can help you grow your business.

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CONTACT US 

NZ 0800 161 101
AU 1800 161 101
US 0800 085 6122
USA 18 555 161 101

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