KITOMBA FEATURES FOR SALONS, SPAS AND CLINICS
Kitomba is the complete salon and spa business management system in the US. We’re continuously innovating and improving Kitomba software to ensure it has everything you need and more to successfully run your business.
Kitomba gives you the installed software you need on your salon, spa or clinic’s computer, as well as the cloud access you require via Kitomba 1. The reliability of Kitomba and accessibility of Kitomba 1 provides an unbeatable combination.
Kitomba
Kitomba software is installed on your salon, spa or clinic’s computer. It gives you access to all the information and features you need. Being an installed solution ensures it’s fast and reliable, even if your internet is slow or experiencing outages.
Kitomba 1
Kitomba 1 provides cloud access to your Kitomba. This gives you and your team access to the key features you may need on-the-go, from anywhere, at anytime. Kitomba 1 is available via any web browser on your computer, smartphone or tablet.
Appointments & clients
Appointment Book
Book, find and keep track of client appointments with just a few simple clicks. See appointments across your team and get a quick view of the day or week.
Online Booking
Clients increasingly prefer to book online, so give them the flexibility to fill your appointment book, keeping you off the phone to focus on the clients in front of you.
Client Cards
Kitomba’s Client Cards help you organise the client information you need to deliver high quality, personalised service.
Star Clients
Unique to Kitomba, Star Clients is a visual tool that helps you increase the value of your clients by highlighting areas that can be improved like visit frequency and retail purchases.
Photos & Documents
Kitomba gives you a secure, easy to find place to keep client details, notes, photos and documents, reducing or eliminating the need to store paperwork.
Loyalty
Kitomba lets you customise your own loyalty programme – select clients, set earning rates, record points and redeem rewards.
Forms
Go paperless and save time using customisable digital forms. Forms can be completed on any device and they'll be automatically saved to the client card ensuring easy access to the information whenever you need it.
Waitlist
Kitomba allows you to add clients to your waitlist, from anywhere, on any device. You can then seamlessly move them onto your appointment book to fill cancellations and gaps.
Social media integration
Kitomba integrates with Facebook and Instagram so you can add Book Now buttons to your social media pages, making it easy for your clients to book an appointment with you directly from Facebook or Instagram.
Invoicing & payments
Point-of-Sale
Fully integrated, Kitomba’s Point-of-Sale system allows you to invoice clients with ease. Use any payment type and process Vouchers, Concessions and Loyalty dollars.
Vouchers
Vouchers are a great way to boost revenue and Kitomba allows you to easily create, manage, sell and keep track of vouchers.
Concessions
Let your clients prepay for a number of services in advance. Create and customise Concessions to suit your business and let Kitomba record the redemptions.
“We sell a lot of concessions in our spa and we just love how Kitomba Concessions works. They’re so easy to use, it automatically updates redemptions and the way it tracks and reports on concessions is fantastic.”
- Phillippa Middleton, Buoy Salon & Spa
Marketing
Everyday Marketing
Effortlessly keep in touch with your clients. Set up personalised texts or free emails which are automatically sent out to your clients.
MailChimp
Kitomba has integrated with MailChimp so you can easily create and send email campaigns to relevant groups of your clients.
Kmail
Kmail is Kitomba’s very own campaign marketing tool. Create custom emails and send them to your clients using Kitomba 1.
Staff
Timetables and Rotas
Organise your team with Kitomba’s Timetables and Rotas. Specify their availability in your appointment book and easily review and manage staff leave.
Targets
Motivate your team to achieve results with fully customisable targets. Create targets for each staff member, set weekly and monthly targets, and allow your staff to track their progress on any device.
Payroll
Kitomba works with most Payroll systems to make paying your team easy. Set it up and let Kitomba take care of the calculations.
Commission
Kitomba allows you to customise Commission plans for each staff member, and keeps track of all the numbers so you can pay Commission with ease.
Want to find out more about Kitomba's features?
Reporting
Reports
We understand every salon, spa and clinic is different. Kitomba provides reports for every aspect of your business so you can always see where you’re at.
Scoreboard
The Scoreboard shows a snapshot of all your daily numbers. Using any device you can view expected and real-time sales for the day, average spend, rebooking rates and client time vs downtime.
Benchmark
Unique to Kitomba, Benchmark offers a snapshot of your business vs your industry. See where you stand compared to your competitors and identify your strengths and the areas where you could improve.
Xero integration
Kitomba’s Xero integration allows you to quickly and accurately send your cash drawer reconciliation from Kitomba to Xero.
Stock, services & packages
Stock management
Efficiently manage your stock with Kitomba’s Stock feature. It allows you to track stock, create and receive orders and easily work with suppliers.
Services
Kitomba lets you customise and manage your services and pricing at a business and individual staff level.
Packages
Create your own unique packages using Kitomba. Bundle together complementary services and products for your clients.
Security
Security
Kitomba Security allows you to customise access to suit the different people in your business. Now you can give everyone the access they need knowing your information is safe.
Thousands of successful salons, spas and clinics use Kitomba
Want to learn more about Kitomba?
Book a personalised demo and find out how Kitomba can help your business grow successfully too.
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