We value our clients and aim to accommodate booking needs as best we can and so we have implemented a cancellation policy* to ensure no one misses out. We appreciate that certain unexpected circumstances mean you are unable to attend your appointment and in these instances, we will consider waiving our cancellation fee however in all other instances we ask that you kindly notify us of any cancellation or change to your appointment no later than 8am, 1 day prior to your appointment. *Our Cancellation Policy: No cancellation fee is payable on bookings canceled up to 8am, 1 day prior to your appointment. A cancellation fee equal to 50% of the value of the service booked will be charged for all cancellations received from 8am to 5pm, 1 day prior to your appointment. A cancellation fee equal to 100% of the value of the service booked will be charged for cancellations received on the day of your appointment. A no-show fee equal to 100% of the value of the service booked will be charged where no notice of cancellation is received.