To ensure Kitomba runs efficiently in your business, here are our recommended and supported computer, internet and hardware specifications.

Compatible with MacOS and Windows

Kitomba works with most Windows and Mac operating systems and computers.

Apple Logo   MS Logo transparent background

The Apple Magic Mouse is not compatible with Kitomba (this is the mouse that comes with Mac desktop computers).

Computer requirements


Recommended and supported


Operating System

PC: Windows 10

PC: Windows 7

Mac: OS X 10.10 Yosemite or higher

Mac: OS X 10.5 Leopard


PC: i5 3.0 GHz or better

PC: i3 2.4 GHz

Mac: i5 2.7 GHz or better.

Mac: i5 2.3 GHz




Available hard drive space


1GB or 10% of total hard drive space (whichever is higher)

Screen resolution

1920 x 1080 pixels

1680 x 1050 pixels

Screen size

17 inches

15 inches


Connected by USB or USB wireless receiver

The Apple Magic Mouse is not compatible with Kitomba (this is the mouse that comes with Mac desktop computers).


  • 6 x USB ports. These are usually used for: mouse, keyboard, barcode scanner, cash drawer, printer, EFTPOS and UPS power supply.

  • 1 x Serial port may be required for EFTPOS integrations.

Note: USB hubs or multi-adaptors are often not compatible with hardware

Internet requirements


Recommended and supported


Internet connection

3 Mbps or faster connected via LAN

0.8 Mbps


4G internet connections are not able to support running Kitomba on multiple computers. In order to run a remote Kitomba off-site, your router must support port forwarding.

Point-of-sale hardware


Recommended products

Barcode scanners (USB connected)

  • Symbol LS9208i (Desktop)

  • Symbol LS2208 (Handheld)

Receipt printers (USB connected)

  • Star TSP Series (TSP 113 / TSP 143)

Cash drawers

  • Javelin BCD410B (410mm wide x 415mm deep x 100mm high) connected through a compatible kicker or printer.

Note: Kicking open a cash drawer through a receipt printer is not supported on Mac computers.

Cash drawer kickers

  • Cash Drawer Kicker DT 100U Advantage USB

  • Kicker DT-100U USB

Get a copy of our brochure


NZ 0800 161 101
AU 1800 161 101
UK 0800 085 6122

Download the brochure

Copyright Kitomba, 2022