onboarding specialist



Our unbeatable customer support starts from the moment you decide to become part of the Kitomba family. Whether you’re new to salon and spa software or just new to Kitomba, we’re here to make your move as easy as possible, so you can continue running your business with very little disruption. 

Your dedicated onboarding specialist will work closely with you to guide you through the process, every step of the way:

  • Working with you to set up Kitomba and transfer information from your current system as needed.

  • Ensuring a smooth transition, so you can continue with business as usual.

  • Scheduling your training sessions at a time that suits you, your team and your business.

  • Checking in with you to make sure everything is working as expected and you’re comfortable performing Kitomba’s core functions.

  • Available to answer any questions that might arise at any time in the onboarding process.

Set up options

We know how important it is to keep your client information safe. We offer a variety of options for setting up your Kitomba, many of which include helping you to transfer information from your existing system. Your onboarding specialist will provide you with all the support you need.

Set up wizard

  • Set up your own Kitomba using our intuitive set up wizard tool

Set up wizard with expert help

  • Your onboarding specialist will help you with the Setup Wizard, this includes assistance with your client list, products and services

Data migration

  • Your onboarding specialist will migrate your information from your current system (if supported) to your Kitomba and set it up

Information import

  • You provide your onboarding specialist with the required information from your current system and they will use it to set up your Kitomba


Your onboarding specialist will work with you to schedule your introductory training. Kitomba also offers refresher and advanced training for when you're ready to take your business to the next level.

Get a copy of our brochure


NZ 0800 161 101
AU 1800 161 101
UK 0800 085 6122

Download the brochure

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